Author Topic: Trap Dump Unknown  (Read 574 times)

Offline flakbait

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Trap Dump Unknown
« on: October 10, 2009, 10:29:40 PM »
I've had four of these BSoD errors since I got this computer built and running as of two days ago. Every time it happens, my Belkin 4-port USB hub is plugged in (and thus my stick and CH throttle). I don't know if WinAMP 3 is to blame, as it was running when several of these crashes happened. Every time, the error comes back as an unknown fault and Windoze can't finger the offender. Originally I thought this was because of the Audigy SE sound card's drivers being utter garbage, but now I don't know.

Right now its using the Windoze Update Audigy driver, which didn't fix the problem after it first occurred using the original driver off the Creative CD. Needless to say, this is really getting annoying!

Fixes? Ideas?

WinXP Sp3
Dx 9.0c (4.09.0000.0904)
Asus P5Q Turbo
Intel E7500
2gb Gskill DDR2 1066
Sapphire Radeon 4670 - 9.9 driver w/ ATi Tray
250gb Seagate Barracuda ES.2
Audigy SE sound card
Rosewill RC-403 dial-up modem


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Offline MrRiplEy[H]

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Re: Trap Dump Unknown
« Reply #1 on: October 11, 2009, 03:31:31 AM »
Run Memtest86+ to find out if your ram is bad. If you haven't done it already. Problems from beginning usually indicate a problem with a component in a new setup unless you tried to tweak the OS right from the start. In which case reinstall the whole thing and don't tweak.
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Offline gyrene81

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Re: Trap Dump Unknown
« Reply #2 on: October 16, 2009, 10:15:39 AM »
Couple of questions:


Why are you running Winamp while trying to play AH? Look at your task manager when you start Winamp and look at the resources Winamp and the Winamp agent take up.

Have you tried getting an up to date driver for that sound card from Creative's website?

Why are you using a USB hub and where is it connected? Unless that hub is self powered (ac adaptor) you may be overloading the USB hub on the mobo.


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Offline flakbait

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Re: Trap Dump Unknown
« Reply #3 on: October 16, 2009, 02:08:33 PM »
Run Memtest86+ to find out if your ram is bad. If you haven't done it already. Problems from beginning usually indicate a problem with a component in a new setup unless you tried to tweak the OS right from the start. In which case reinstall the whole thing and don't tweak.

I'm not over-clocking the processor, RAM, or anything else. Nor am I using some odd or unknown drivers for sound or video. It only happens when I've got the USB hub plugged in and I'm listening to WinAMP 3. Otherwise the system runs for hours regardless of what I do; music, games that don't need a stick (SH4, Doom3, HL2), watching movies, it doesn't matter. The only other goof I've noticed is some texture hiccups in LOMAC (aircraft have a weird white outline around the edges of their texture, which is also too dark) and HL2 (fog is applied to some shapes instead of the whole scene). Both of which are probably caused by me switching from a Radeon 9800 Pro to a Sapphire Radeon 4670. Different card, newer driver, older software.

I haven't run memtest86+. Why? Easy, I've never had a memory problem before and my old burner software doesn't work. I'll be trying the burner software that came with the motherboard later today.

As for tweaks, I didn't change anything until after Windoze Update got SP3 installed. That's when I turned off the Windows firewall, installed ZoneAlarm, got Firefox installed, and generally started getting my computer back the way it was from a software standpoint.

Couple of questions:

Why are you running Winamp while trying to play AH? Look at your task manager when you start Winamp and look at the resources Winamp and the Winamp agent take up.

Have you tried getting an up to date driver for that sound card from Creative's website?

Why are you using a USB hub and where is it connected? Unless that hub is self powered (ac adaptor) you may be overloading the USB hub on the mobo.

I listen to music when I fly in FS2k2 and AH, instead of the stock sounds. It seems to help me focus on what I'm doing, and like a lot of other people, I enjoy it. Upon reflection, I listen to music pretty much any time I'm on the computer. WinAMP doesn't run the agent (my version is 3.0D), and takes up 5,800k of memory while playing music.

The driver from Creative's site is not WHQL signed, so I let Windoze grab the one off the Creative disc without installing all of Creative's other junk. That way I at least had sound. From there I ran the most recent updater they have for XP (dated April '06) which triggered the WHQL warning. I did not allow that driver to be installed, but did get the updated driver from the Windoze Update site. That driver has an '07 date on it and is WHQL signed. It changed my Audigy SE to a SB Live card in the Device Manager, but nothing else changed (including this damned Trap crash).

The USB hub is a Belkin 4-port hub that is self-powered (AC adapter) I've had for a year or more. In the old system it worked perfectly with one exception: I couldn't cold-boot the computer with it plugged in. Aside from that there was no problem at all. I chose to get a powered hub because my old power supply (PC Power 470w) couldn't handle the additional load of a CH throttle and the MS Sidewinder stick. Plus CH throttles don't spike as much when you use a powered hub.




Initially the hub was plugged into the top-panel ports, which use USB-4. That controller shares IRQs with the Audigy's PCI slot and the Radeon PCIe slot. I thought this may have been the cause, so I tried plugging the hub into one of the back-panel USB ports. Same result (Trap Cause Unknown, Windoze crashed to prevent itself from being damaged, etc...). I unplugged the top-panel USB ports from the USB-4 controller on the mobo and moved them to USB-5, which shares IRQs with nothing. For reference, my temps are perfectly normal and never exceed 35C. The Vcore moves depending on system load, but the other rails (5v, 3.3v, 12v, etc.) do not vary at all. Power supply is a Corsair TX 750w.

Here in a bit I'll plug in the hub and pick a fight in LOMAC, then unplug it when I'm done and crank WinAMP. It seems to take about an hour or so for the Trap Unknown crash to happen.  :headscratch:



I really appreciate the help, guys!


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Offline flakbait

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Re: Trap Dump Unknown
« Reply #4 on: October 16, 2009, 02:23:12 PM »
Just had another dump happen, and the USB hub had not been plugged in at all today. I was surfing the 'net and listening to WinAMP when it gave me a Trap Cause Unknown error. I don't know what exactly is causing this, but at least it isn't my USB hub! I'll try a newer version of WinAMP and see what that does. Should that not fix it, I'm gutting this damned Creative card and using onboard audio.



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Offline flakbait

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Re: Trap Dump Unknown
« Reply #5 on: October 16, 2009, 05:33:43 PM »
Just had another dump after listening to some music earlier. I was playing Doom3 when it happened. When I Googled the exact error (trap dump unknown 0x00000012, 0x00000002, 8001003B) it turns out this is a known error with Creative Audigy SE card drivers. I've turned up several instances of it happening especially with the '06 and '07 drivers.

Time to rip out the card and use onboard audio. DAMN! :furious



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Offline flakbait

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Re: Trap Dump Unknown
« Reply #6 on: October 16, 2009, 10:43:22 PM »
Pulled the Audigy SE and enabled the onboard audio (VIA HD Audio). Funny thing, I haven't had a crash yet over the past four hours and the sound has been just like it was on my old computer; pretty good. Guess I found the culprit. Monday morning this Creative POS is going right back to Newegg, restock-fee or not. There are four different versions of Creative's driver for the Audigy SE, and I've tried all four over the course of today. Not one of them will work in XP SP3 without crashing, and two of them are not WHQL-signed (both the April '06 and June '07 updates).

Avoid the Audigy SE like the plague.


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Offline 1701E

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Re: Trap Dump Unknown
« Reply #7 on: October 16, 2009, 10:53:05 PM »
I think it's a hit and miss.  And with my old card there were more hits then misses, atleast in the Hammer aspect.  However, this new one works great, and as far as I know it's the same thing.
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Offline OOZ662

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Re: Trap Dump Unknown
« Reply #8 on: October 17, 2009, 01:12:59 AM »
Just so you know, the driver isn't WHQL signed simply because they didn't want to pay Microsoft for the badge. It really isn't a sign of anything that it's...unsigned. :lol
A Rook who first flew 09/26/03 at the age of 13, has been a GL in 10+ Scenarios, and was two-time Points and First Annual 68KO Cup winner of the AH Extreme Air Racing League.

Offline guncrasher

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Re: Trap Dump Unknown
« Reply #9 on: October 17, 2009, 02:18:04 AM »
is the onboard sound on your mobo disabled? mine has 2 different settings, azalia codec and onboard 1394.

semp
you dont want me to ho, dont point your plane at me.

Offline OOZ662

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Re: Trap Dump Unknown
« Reply #10 on: October 17, 2009, 02:18:53 AM »
A Rook who first flew 09/26/03 at the age of 13, has been a GL in 10+ Scenarios, and was two-time Points and First Annual 68KO Cup winner of the AH Extreme Air Racing League.

Offline guncrasher

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Re: Trap Dump Unknown
« Reply #11 on: October 18, 2009, 06:27:22 PM »
right on my mobo it says to disable onboard  1394 if there's a 3rd party sound card installed along with the alzalia codic.  and I had to disable both before the sound card was installed.  I have the sb xfi (the fake x-fire) extreme audio along with a gigabyte mobo.   I had to disable in bios before installing the sound card or had lots of problems.  It would still work but had lots of problems.  I removed drivers, removed card, disable in bios, reinstalled card then drivers.  but I had to use another utility to make sure all the drivers were gone.

semp
« Last Edit: October 18, 2009, 06:31:28 PM by guncrasher »
you dont want me to ho, dont point your plane at me.