Internet problems. I need help.

[StokesAk]

I have comcast and whenever another people in my house turns thier computer on and connects to the internet, everyone's internet cuts out in my house and it usually takes 5-10 minutes to come back.

I did a live chat with the people from comcast on this but they were no help.

I have internet  sharing enabled on my computer but i dont know if it is enabled on the other, would this be the problem?

If anyone can help me fix this it would be most appriciated.

[StokesAk]

I just check the other computer.

It had internet sharing off. So I enabled internet sharing on that one,

Hoping this will work.

[Shuffler]

Is the cable modem connected to your machine or the other machine. Only the machine with the cable modem connected to it needs to have sharing on.
That way the other computer can connect through it. If both computers are directly connected into your comcast cable.... that is the problem.

The second computer has to be connected to your first (sharing computer) machine through an internal network.

The best way to setup multi computer networks is to get a router/hub. Your modem would connect to that as well as all your computers. From there they would all have access if you allow it on the router. This has an added advantage as it can also protect you from incomming connections from the net.

[eagl]

If you have the cable modem connected to a simple switch or hub and then all the computers hooked up to that hub, then the computers will be competing for an IP address since most internet providers lease you only one address.  You need to have the modem hooked up to a broadband router, the broadband router set up to offer DHCP, and then the computers hooked up to the router.

If the router's DHCP is turned off or the router is set up as a simple access point, it may allow DHCP requests out to the cable modem and then you'll have all sorts of trouble.

[StokesAk]

Is the cable modem connected to your machine or the other machine. Only the machine with the cable modem connected to it needs to have sharing on.
That way the other computer can connect through it. If both computers are directly connected into your comcast cable.... that is the problem.

The second computer has to be connected to your first (sharing computer) machine through an internal network.

The best way to setup multi computer networks is to get a router/hub. Your modem would connect to that as well as all your computers. From there they would all have access if you allow it on the router. This has an added advantage as it can also protect you from incomming connections from the net.

Ok, I have a wirless router that both the computers connect through.

My modem is hooked up to the wireless router and it working perfectly.

So, would there be a problem with my router that is causing this?

[eagl]

Make sure in the TCP-IP settings of your computers, it is set to get an IP address automatically.  A manually set IP address might be a conflict if they're all set to the same one.

[Jayhawk]

Sorry StokesAK, I can't read your post.  Every time I try my eyes get dragged over to your avatar.  I haven't read a single thing you've wrote since you got that.

[StokesAk]

Make sure in the TCP-IP settings of your computers, it is set to get an IP address automatically.  A manually set IP address might be a conflict if they're all set to the same one.

They are all automatic on my computer, would they have to be on the other?

[Kermit de frog]

They are all automatic on my computer, would they have to be on the other?

If none of your PCs need a static IP address, ensure all PCs on your network are set to "automatic" to prevent IP address conflicts.

[68ZooM]

they should be automatic detect on all systems

[StokesAk]

Think i found the problem!

I went to my wireless router and pluged the LAN cable from the box into my computer.

It recongnized the network and i went into the routers properties.

The TPC IPv4 had both the IP adn DNS checked as manual.

I checked automatic on both of these and hopefully this will fix it.

[OOZ662]

I think you're confusing a lot of terminology here. It sounds like you were in your computer's TCP/IP properties, not the router config (This is most likely the way to get to the router settings).

I had the issue of losing the ability to make new connections for ten minutes every few hours a while ago. Anything with an active connection (torrents, chat, downloads) would continue fine, but opening new pages or checking email would be impossible on any device for about ten minutes. I fixed it by shutting down everything in the network and resetting the modem, then the router.

[bcadoo]

1. Make sure you are using a router, not a switch or hub
2. Make sure your cable modem is connected to the Internet/WAN port (NOT a LAN port)
3. Verify that you have the DHCP server turned on and working on the router.  (Your IP address should start out 192.168.xxx.xxx or 10.xxx.xxx.xxx)
4. Verify that the router is actually getting the IP address from  your ISP.

[StokesAk]

I think you're confusing a lot of terminology here. It sounds like you were in your computer's TCP/IP properties, not the router config (This is most likely the way to get to the router settings).

I had the issue of losing the ability to make new connections for ten minutes every few hours a while ago. Anything with an active connection (torrents, chat, downloads) would continue fine, but opening new pages or checking email would be impossible on any device for about ten minutes. I fixed it by shutting down everything in the network and resetting the modem, then the router.

Thanks i just looked in this.
Everything is where it should be and working perfectly.

[StokesAk]

Think i may have it.