Connection Problems im Stumped

[68ZooM]

Been playing this game for years connection has never been a problem until lately, when i hit my aceshigh icon to start the game it will start but it looks like its froze then after a few seconds (10 to 15) then the clipboard pops up i click online and again it takes a few seconds it pops up, now i really dont have a problem connecting to Arena's except BLUE and sometimes the special events arena always get a host connection lost, but today i keep getting the downloading new map ( which i have all the maps already) but when it tries to download the map it will lock up to a stop as far as downloading the file and i have to hit cancel or finish later  (even thou i already have it in my terrains folder) it wont reconize that i have it already. heres my computer ans DX Report  

System Information
------------------
Time of this report: 1/14/2010, 12:36:09
       Machine name: PHENOMQUAD
   Operating System: Windows XP Professional x64 Edition (5.2, Build 3790) Service Pack 2 (3790.srv03_sp2_gdr.090805-1438)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: Default System BIOS
          Processor: AMD Phenom(tm) 9950 Quad-Core Processor (4 CPUs), ~2.6GHz
             Memory: 7934MB RAM
          Page File: 500MB used, 9056MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.3790.3959 64bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce GTX 260
     Manufacturer: NVIDIA
        Chip type: GeForce GTX 260
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_05E2&SUBSYS_23931682&REV_A1
   Display Memory: 896.0 MB
     Current Mode: 1920 x 1080 (32 bit) (60Hz)
          Monitor: SyncMaster 2333SW,SyncMaster Magic CX2333SW(Digital)
  Monitor Max Res: 1920,1080
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0011.9562 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 11/20/2009 18:34:54, 10065536 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 11/20/2009 18:34:54, 12425472 bytes
Device Identifier: {D7B71E3E-46A2-11CF-6850-980300C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x05E2
        SubSys ID: 0x23931682
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_C ModeMPEG2_D
 Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: HD Audio rear output
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: viahduaa.sys
         Driver Version: 6.00.0001.1560 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 12/18/2008 19:43:30, 1120768 bytes
            Other Files:
        Driver Provider: VIA Technologies, Inc.
         HW Accel Level: Full
              Cap Flags: 0xB5B
    Min/Max Sample Rate: 44100, 192000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: HD Audio rear input
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: viahduaa.sys
         Driver Version: 6.00.0001.1560 (English)
      Driver Attributes: Final Retail
          Date and Size: 12/18/2008 19:43:30, 1120768 bytes
              Cap Flags: 0x41
           Format Flags: 0xCC0

[68ZooM]

DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Saitek X52 Flight Controller
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x075C
        FF Driver: n/a

Poll w/ Interrupt: No
         Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x077B
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 2/18/2007 04:00:00, 102400 bytes
| Driver: usbd.sys, 2/18/2007 04:00:00, 7552 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 2/18/2007 04:00:00, 93184 bytes
| Driver: kbdclass.sys, 2/18/2007 04:00:00, 36864 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 2/17/2007 00:59:40, 69768 bytes
| Driver: kbdclass.sys, 2/18/2007 04:00:00, 36864 bytes
|
+ Microsoft PS/2 Mouse
| Matching Device ID: *pnp0f03
| Service: i8042prt
| Driver: i8042prt.sys, 2/18/2007 04:00:00, 93184 bytes
| Driver: mouclass.sys, 2/18/2007 04:00:00, 33792 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 2/17/2007 00:59:40, 69768 bytes
| Driver: mouclass.sys, 2/18/2007 04:00:00, 33792 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 921.5 GB
Total Space: 953.9 GB
File System: NTFS
      Model: ST31000528AS

      Drive: D:
      Model: TSSTcorp CDDVDW SH-S223L
     Driver: c:\windows\system32\drivers\cdrom.sys, 5.02.3790.1830 (English), 2/18/2007 04:00:00, 77312 bytes

[68ZooM]

ok i ran a pingplot ill includ it here , its puzzling me because i can play in EW,MW Arena's and i was able to dowload the map and go into the training Arena, it just freezes when i try to go into LW Blue during the map download, now i have went and downloaded all the terrains from the website which worked for the other Arenas and i have the terrain for LW Blue in the AHterrains folder but it keeps trying to redownload it, which when it does it slowly dies into a host connection lost every freaking time im about at the i give up point

Target Name: N/A
         IP: 206.16.60.41
  Date/Time: 1/15/2010 9:54:46 AM to 1/15/2010 9:55:31 AM

 1    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms  [192.168.1.1]
 2   16 ms   13 ms   22 ms   15 ms   14 ms   34 ms   13 ms   16 ms   13 ms   13 ms  [72.14.125.1]
 3   16 ms   21 ms   14 ms   17 ms   19 ms   *       18 ms   24 ms   13 ms   20 ms  gw.prineville.crestviewcable. com [72.14.112.1]
 4   24 ms   28 ms   27 ms   30 ms   25 ms   28 ms   26 ms   25 ms   19 ms   24 ms  53.s8-0-1.ptld-cust1.ptld.uswest.net [198.36.162.29]
 5   25 ms   20 ms   24 ms   20 ms   25 ms   34 ms   17 ms   21 ms   30 ms   24 ms  por-core-01.inet.qwest.net [205.171.130.41]
 6   31 ms   32 ms   32 ms   20 ms   21 ms   *       20 ms   20 ms   20 ms   28 ms  sea-core-01.inet.qwest.net [67.14.1.194]
 7   *       *       32 ms   20 ms   23 ms   19 ms   25 ms   28 ms   32 ms   26 ms  sea-brdr-01.inet.qwest.net [205.171.26.54]
 8   27 ms   50 ms   *       27 ms   61 ms   55 ms   25 ms   26 ms   69 ms   49 ms  [192.205.36.21]
 9   88 ms   80 ms   82 ms   96 ms   90 ms   86 ms   80 ms   80 ms   84 ms   77 ms  cr2.st6wa.ip.att.net [12.122.146.174]
10   86 ms   77 ms   80 ms   *       86 ms   77 ms   77 ms   81 ms   82 ms   84 ms  cr2.dvmco.ip.att.net [12.122.1.77]
11   92 ms   84 ms   81 ms   75 ms   74 ms   83 ms   75 ms   75 ms   75 ms   76 ms  cr2.dlstx.ip.att.net [12.122.31.89]
12   91 ms   84 ms   84 ms   91 ms   79 ms   78 ms   73 ms  108 ms   79 ms   85 ms  gar23.dlstx.ip.att.net [12.122.138.157]
13   82 ms   77 ms   75 ms   78 ms   89 ms  112 ms   81 ms   *       98 ms   77 ms  12-122-254-154.attens.net [12.122.254.154]
14   *       *       *       *       *       *       *       *       *       *      mdf001c7613r0004-gig-10-1.dal1.attens.net [63.241.193.18]
15   82 ms   76 ms   81 ms   89 ms   98 ms   84 ms   82 ms   80 ms   87 ms  124 ms  [206.16.60.41]

Ping statistics for 206.16.60.41
Packets: Sent = 10, Received = 10, Lost = 0 (0.0%)
Round Trip Times: Minimum = 76ms, Maximum = 124ms, Average = 88ms

The above is trying to update Blue Arena Map, Its just hangs up during the map download, the printout below will be just pinging aceshigh with out trying to get into LW Blue





Target Name: N/A
         IP: 206.16.60.41
  Date/Time: 1/15/2010 10:00:03 AM to 1/15/2010 10:02:18 AM

 1    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms  [192.168.1.1]
 2   12 ms   22 ms   15 ms   21 ms   19 ms   16 ms   25 ms   20 ms   24 ms   18 ms  [72.14.125.1]
 3   45 ms   19 ms   23 ms   16 ms   16 ms   11 ms   11 ms   13 ms   28 ms   23 ms  gw.prineville.crestviewcable. com [72.14.112.1]
 4   *       23 ms   28 ms   30 ms   29 ms   16 ms   18 ms   23 ms   27 ms   28 ms  53.s8-0-1.ptld-cust1.ptld.uswest.net [198.36.162.29]
 5   19 ms   20 ms   21 ms  131 ms   29 ms   24 ms   23 ms   23 ms   32 ms   26 ms  por-core-01.inet.qwest.net [205.171.130.41]
 6   34 ms   37 ms   29 ms   *       31 ms   31 ms   37 ms   55 ms   39 ms   29 ms  sea-core-01.inet.qwest.net [67.14.1.194]
 7   *       *       30 ms   *       32 ms   32 ms   43 ms   32 ms   *       22 ms  sea-brdr-01.inet.qwest.net [205.171.26.54]
 8   27 ms   27 ms   24 ms   *       66 ms   *       *       *       33 ms   26 ms  [192.205.36.21]
 9   83 ms   86 ms   91 ms   77 ms   78 ms   77 ms   82 ms   80 ms   89 ms   82 ms  cr2.st6wa.ip.att.net [12.122.146.174]
10   79 ms   81 ms   99 ms   77 ms   77 ms   74 ms   84 ms   88 ms   83 ms   87 ms  cr2.dvmco.ip.att.net [12.122.1.77]
11   74 ms  114 ms   *       80 ms   88 ms   80 ms   85 ms   77 ms   81 ms   74 ms  cr2.dlstx.ip.att.net [12.122.31.89]
12   80 ms   *      102 ms   83 ms   82 ms   81 ms   77 ms   75 ms   86 ms   78 ms  gar23.dlstx.ip.att.net [12.122.138.157]
13   81 ms   *       *       79 ms   78 ms   83 ms   75 ms  115 ms   75 ms   75 ms  12-122-254-154.attens.net [12.122.254.154]
14   *       82 ms   *       *       *       *       *       *       *       *      mdf001c7613r0004-gig-10-1.dal1.attens.net [63.241.193.18]
15   79 ms   81 ms   80 ms   75 ms   74 ms   74 ms   76 ms   84 ms   77 ms   81 ms  [206.16.60.41]

Ping statistics for 206.16.60.41
Packets: Sent = 10, Received = 10, Lost = 0 (0.0%)
Round Trip Times: Minimum = 74ms, Maximum = 84ms, Average = 78ms


There always seems to be a problem with #14 address in both graphs, but i show no packet loss, now this last one is from the MW Arena can always get into EW and MW with no problems






Target Name: N/A
         IP: 206.16.60.39
  Date/Time: 1/15/2010 10:09:41 AM to 1/15/2010 10:10:26 AM

 1    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms  [192.168.1.1]
 2   18 ms   23 ms   14 ms   18 ms   30 ms   16 ms   47 ms   25 ms   20 ms   57 ms  [72.14.125.1]
 3   24 ms   18 ms   33 ms   21 ms   51 ms   25 ms   *        8 ms   15 ms   34 ms  gw.prineville.crestviewcable. com [72.14.112.1]
 4   28 ms   20 ms   *       28 ms   32 ms   22 ms   30 ms   44 ms   26 ms   *      por-edge-03.inet.qwest.net [198.36.162.29]
 5   27 ms   21 ms   24 ms   33 ms   *       24 ms   17 ms   *       23 ms   29 ms  por-core-01.inet.qwest.net [205.171.130.41]
 6   27 ms   40 ms   33 ms   33 ms   38 ms   40 ms   29 ms   28 ms   20 ms   28 ms  sea-core-01.inet.qwest.net [67.14.1.194]
 7   31 ms   *       *       31 ms   *       36 ms   25 ms   36 ms   27 ms   28 ms  sea-brdr-01.inet.qwest.net [205.171.26.54]
 8   *       32 ms   45 ms   65 ms   23 ms   44 ms   24 ms   *       28 ms   24 ms  [192.205.36.21]
 9   89 ms   78 ms   85 ms   87 ms   89 ms   74 ms   78 ms   78 ms   76 ms   77 ms  cr2.st6wa.ip.att.net [12.122.146.178]
10   79 ms   78 ms   77 ms   86 ms   78 ms   80 ms  115 ms   81 ms   85 ms   77 ms  cr2.dvmco.ip.att.net [12.122.1.77]
11   80 ms   75 ms   77 ms   83 ms   94 ms   81 ms   *       77 ms   81 ms   85 ms  cr2.dlstx.ip.att.net [12.122.31.89]
12   83 ms   75 ms   74 ms   83 ms   *       81 ms   80 ms   75 ms   74 ms  107 ms  gar23.dlstx.ip.att.net [12.122.138.157]
13   74 ms   74 ms   86 ms   87 ms   75 ms   81 ms   81 ms   77 ms   77 ms   *      12-122-254-154.attens.net [12.122.254.154]
14   *       *       *       *       *       *       *       *       *       *      mdf001c7613r0004-gig-10-1.dal1.attens.net [63.241.193.18]
15   73 ms   80 ms   93 ms   96 ms   87 ms   86 ms   80 ms   79 ms   84 ms   87 ms  [206.16.60.39]

Ping statistics for 206.16.60.39
Packets: Sent = 10, Received = 10, Lost = 0 (0.0%)
Round Trip Times: Minimum = 73ms, Maximum = 96ms, Average = 84ms

again a problem with #14 address but shows no packet loss im stumped but this is the EW address and i can play in that arena

i have even uninstalled ah downloaded it reinstalled it twice now and even did a system restore to an earlier time still same results  

[Skuzzy]

Actually, your problems start at hops #3, and #4.  All bets are off after that.  The last hops is showing packet loss indicative of what is happening on the retrun trip to your computer, whichi s a different router over the Internet.

Bascailly, your Internet connection  is a mess.  You need to contact your ISP about this.

Another thing.  You seem to have a lot of bloat in the background as well.  Might want to clean up those processes.

[68ZooM]

how come its not letting me download the maps? like ive said i can play the other arenas the download always stalls on LW Blue even going to the terrains download and getting the maps from there and installing them it still tries to download it when i try to enter in LW B    and what are you meaning by bloat? and how does one clean that up?   and (sorry to bug you)  why is line 14 a dead hop

sorry again  what do i tell my ISP this is a small town and there probally not very internet smart ( i hope they are) what should they be looking for?   incase they try to say theres nothing they can do about it, it just puzzles me because i can play any PC online game i have including AH except LWB  and this has been happening sense patch2 never had connection issues ever with this game

[Skuzzy]

The last, or next to the last hop, in any trace, traceroute, or Ping Plot is always a switch or computer device and not a router.  Those devices will normally never drop a packet.  Due to the asynchronous nature of routing (packet takes a different route back than the one it came over), any packet loss on the return trip will show up at the last hop in a trace where the path divergence occurs.

Terrains do not come from the game servers.  They come from another server located at The Planet. Try 70.87.104.98 if you are having troubles with terrain downloads.

Also note, as I said before, once a trace utility encounters a packet loss situation, all data after that point is subject to showing problems.  Every trace you show has a problem at hops #3 or #4, which is under your ISP's control.

This problem is not patch related.  You have shown clear evidence your connection is having issues.  Send your ISP the Ping Plot data and ask them if they are aware there are problems occurring.

Your computer shows a very high usage of the page file space.  Given you have enough system RAM for this to not be an issue, it says your computer is running some very large programs in the background.

In the Windows Task Manager (Ctrl-Alt-Del), select the "Processes" tab, then take a look at the lower left hand corner where the total process count is listed. In a normal Windows XP system, it is between 19 and 21. Most OEM systems have around 45 to 65 processes, which is just way too many.

Next, take a look at the CPU percentage used. In a normal Windows XP system, the CPU usage should bounce, like a heartbeat, between 0 and 1 or 2%. You will need to watch this for a minute of two. My guess is, you are seeing it bounce upwards to 4 or 5 percent (or higher). Which is far too high and will impede the game performance significantly.

Unfortunately, there are no standards when it comes to what needs to run with Windows XP. OEM's complicate things by using their own custom version of Windows XP, so I cannot make a recommendation as to what can be safely shutdown or how to go about doing it.

[68ZooM]

Skuzzy thanks for the post, ok my computer was home built and retail version of XP Pro 64bit i have been looking at the processes like you said to and with Aceshigh running (im in midwar arena right now) and 2 IE windows open its showing 33 processes and CPU usage of 0% up to 3%  with the game running and 2 IE windows open my commit charge is 830m of 9556m now i closed AH and 1 IE window processes are now 31 with a 398m/9556m commit charge ... note,, that when i came out of AH i seen my CPU usage was around 10% including 2 IE windows open also.

ill take the print out to my ISP (there about 1/2 mile away) and ill even have them run a tracert from there office, as far as the downloads i dont know if you understood maybe you did but ill try again, i can go to  70.87.104.98  and click downloads i have no trouble downloading and installing them, its when i try to enter LWB and now LWO  it goes right into the downloading new terrain which i have already downloaded and installed into AH terrains folder  i dont know why it keeps wanting me to autodownload that terrain.

thank you for your help Roy, i dont want to get so frustrated i just quit, its just weird


edit....i unhooked my router just going from the cable modem right into my computer and i got this report i dont see any lost hops  

Target Name: N/A
         IP: 206.16.60.41
  Date/Time: 1/15/2010 1:36:33 PM to 1/15/2010 1:38:03 PM

 1   28 ms   16 ms   20 ms   16 ms   14 ms   29 ms   26 ms   12 ms   35 ms   24 ms  [72.14.125.1]
 2   26 ms   13 ms   31 ms   41 ms   18 ms   16 ms   23 ms   23 ms   12 ms   14 ms  gw.prineville.crestviewcable. com [72.14.112.1]
 3   28 ms   18 ms   24 ms   22 ms   21 ms   18 ms   25 ms   33 ms   18 ms   19 ms  53.s8-0-1.ptld-cust1.ptld.uswest.net [198.36.162.29]
 4   18 ms   20 ms   21 ms   34 ms   33 ms   18 ms   34 ms   19 ms   24 ms   35 ms  por-core-01.inet.qwest.net [205.171.130.41]
 5   52 ms   23 ms   21 ms   22 ms   41 ms   19 ms   29 ms   28 ms   26 ms   31 ms  sea-core-01.inet.qwest.net [67.14.1.194]
 6   25 ms   32 ms   35 ms   23 ms   32 ms   18 ms   40 ms   33 ms   33 ms   25 ms  sea-brdr-01.inet.qwest.net [205.171.26.54]
 7   44 ms   23 ms   27 ms   32 ms   65 ms   36 ms   42 ms   33 ms   27 ms   25 ms  [192.205.36.21]
 8   73 ms   82 ms   75 ms   76 ms   94 ms   74 ms   82 ms   81 ms   97 ms   89 ms  cr2.st6wa.ip.att.net [12.122.146.174]
 9   84 ms   78 ms   85 ms   89 ms   74 ms   80 ms   76 ms   81 ms   87 ms   80 ms  cr2.dvmco.ip.att.net [12.122.1.77]
10   88 ms   91 ms   91 ms  112 ms   95 ms   91 ms   77 ms   78 ms   92 ms   82 ms  cr2.dlstx.ip.att.net [12.122.31.89]
11   85 ms   96 ms   83 ms   88 ms   81 ms  121 ms   74 ms   87 ms   99 ms   91 ms  gar23.dlstx.ip.att.net [12.122.138.157]
12   76 ms   85 ms   81 ms   81 ms   89 ms  173 ms   79 ms   75 ms   77 ms   74 ms  12-122-254-154.attens.net [12.122.254.154]
13   90 ms   83 ms   89 ms   85 ms   87 ms   79 ms   73 ms   96 ms   76 ms   82 ms  mdf001c7613r0004-gig-10-1.dal1.attens.net [63.241.193.18]
14   77 ms  111 ms   88 ms   91 ms   78 ms   75 ms   79 ms   84 ms   96 ms  122 ms  [206.16.60.41]

Ping statistics for 206.16.60.41
Packets: Sent = 10, Received = 10, Lost = 0 (0.0%)
Round Trip Times: Minimum = 75ms, Maximum = 122ms, Average = 90ms

[Skuzzy]

All the problems you list can be caused by your router.  Every consumer router I have ever seen has to be power cycled from time to time to keep them running right.

[68ZooM]

ok still having the same issue i go to enter the LWB arena it brings up the terrain installer saying its downloading the current terrain it starts off like 28500bytes per sec then slowly drops to 440 bytes per sec then i get host lost, during this time i was running pingplotter when trying to enter LWB at the 206.16.60.41 trace address

Target Name: N/A
         IP: 206.16.60.41
  Date/Time: 1/15/2010 1:44:36 PM to 1/15/2010 1:46:06 PM

 1   16 ms   13 ms   32 ms   14 ms   19 ms   28 ms   20 ms   19 ms   21 ms   28 ms  [72.14.125.1]
 2   14 ms   24 ms   35 ms   32 ms   18 ms   15 ms   12 ms   61 ms   16 ms   25 ms  gw.prineville.crestviewcable. com [72.14.112.1]
 3   36 ms   21 ms   19 ms   72 ms   18 ms   77 ms   29 ms   42 ms   28 ms   44 ms  por-edge-03.inet.qwest.net [198.36.162.29]
 4   36 ms   21 ms   32 ms   48 ms   18 ms   53 ms   30 ms   19 ms   65 ms   19 ms  por-core-01.inet.qwest.net [205.171.130.41]
 5   36 ms   25 ms   27 ms   28 ms   32 ms   24 ms   31 ms   28 ms   44 ms   83 ms  sea-core-01.inet.qwest.net [67.14.1.194]
 6   26 ms   28 ms   43 ms   36 ms   35 ms   28 ms   34 ms   35 ms   17 ms   58 ms  sea-brdr-01.inet.qwest.net [205.171.26.54]
 7   38 ms   21 ms   20 ms   69 ms   67 ms   22 ms   29 ms   40 ms   20 ms   28 ms  [192.205.36.21]
 8   84 ms   72 ms   78 ms   99 ms   75 ms   86 ms   72 ms   96 ms   87 ms   81 ms  cr2.st6wa.ip.att.net [12.122.146.174]
 9   89 ms  123 ms   87 ms   78 ms   77 ms   80 ms   79 ms  110 ms   88 ms   78 ms  cr2.dvmco.ip.att.net [12.122.1.77]
10   85 ms  100 ms   83 ms  106 ms   89 ms   84 ms  101 ms   86 ms   83 ms   90 ms  cr2.dlstx.ip.att.net [12.122.31.89]
11   74 ms   75 ms  100 ms  117 ms   74 ms   83 ms   76 ms   84 ms   76 ms   90 ms  gar23.dlstx.ip.att.net [12.122.138.157]
12  176 ms   97 ms   86 ms  111 ms   80 ms   77 ms   73 ms   76 ms   83 ms   80 ms  12-122-254-154.attens.net [12.122.254.154]
13   90 ms   74 ms   78 ms   92 ms   77 ms   85 ms   92 ms   79 ms   87 ms   76 ms  mdf001c7613r0004-gig-10-1.dal1.attens.net [63.241.193.18]
14   79 ms   88 ms   83 ms   92 ms   75 ms   94 ms   78 ms   79 ms   81 ms   80 ms  [206.16.60.41]

Ping statistics for 206.16.60.41
Packets: Sent = 10, Received = 10, Lost = 0 (0.0%)
Round Trip Times: Minimum = 75ms, Maximum = 94ms, Average = 82ms

i ran 2 reports a few minutes apart

Target Name: 62.68.5746.static.theplanet.c om
         IP: 70.87.104.98
  Date/Time: 1/15/2010 2:27:07 PM to 1/15/2010 2:28:37 PM

 1   27 ms   20 ms   21 ms   29 ms   27 ms   24 ms   22 ms   21 ms   17 ms   22 ms  [72.14.125.1]
 2   31 ms   14 ms   21 ms   25 ms   19 ms   26 ms   23 ms   51 ms   18 ms   44 ms  gw.prineville.crestviewcable. com [72.14.112.1]
 3   21 ms   18 ms   43 ms   19 ms   20 ms   34 ms   31 ms   32 ms   34 ms   25 ms  por-edge-03.inet.qwest.net [198.36.162.29]
 4   30 ms   24 ms   21 ms   20 ms   21 ms   21 ms   32 ms   25 ms   26 ms   34 ms  por-core-01.inet.qwest.net [205.171.130.41]
 5   24 ms   40 ms   21 ms   27 ms   30 ms   42 ms   21 ms   24 ms   24 ms   38 ms  sea-core-01.inet.qwest.net [67.14.1.194]
 6   31 ms   25 ms   29 ms   41 ms   23 ms   27 ms   27 ms   26 ms   22 ms   23 ms  sea-brdr-01.inet.qwest.net [205.171.26.54]
 7   39 ms   47 ms   24 ms   24 ms   30 ms   38 ms   29 ms   31 ms   39 ms   28 ms  [192.205.36.49]
 8   79 ms   79 ms   75 ms   82 ms   82 ms   77 ms   83 ms   75 ms   73 ms   89 ms  cr2.st6wa.ip.att.net [12.122.146.174]
 9   86 ms   79 ms   75 ms   76 ms   78 ms   83 ms   82 ms   78 ms   82 ms   75 ms  cr2.dvmco.ip.att.net [12.122.1.77]
10   87 ms   85 ms   82 ms   95 ms   83 ms  109 ms   92 ms   91 ms   84 ms   76 ms  cr2.dlstx.ip.att.net [12.122.31.89]
11   81 ms   80 ms   76 ms   97 ms   80 ms   84 ms   89 ms   72 ms   82 ms   75 ms  gar10.dlstx.ip.att.net [12.122.138.125]
12   79 ms   75 ms   73 ms   75 ms   76 ms   72 ms   87 ms   74 ms   76 ms   86 ms  [12.87.41.150]
13   79 ms   77 ms   92 ms   80 ms   82 ms   85 ms   78 ms   76 ms   75 ms   73 ms  te7-2.dsr02.dllstx3.theplanet.com [70.87.253.26]
14   *       *       *       *       *       *       *       *       *       *       [-]
15   76 ms   79 ms   73 ms   80 ms   78 ms   76 ms   83 ms   85 ms   94 ms   97 ms  po2.car02.dllstx4.theplanet.c om [70.87.254.62]
16   83 ms   76 ms   75 ms  107 ms   75 ms   81 ms   98 ms   78 ms   90 ms   72 ms  62.68.5746.static.theplanet.c om [70.87.104.98]

Ping statistics for 62.68.5746.static.theplanet.c om
Packets: Sent = 10, Received = 10, Lost = 0 (0.0%)
Round Trip Times: Minimum = 72ms, Maximum = 107ms, Average = 83ms

[Skuzzy]

Yes, but you need to trace to the downloads server IP address I gave you as that is where the terrain is coming from.

[68ZooM]

ok heres the trace report to the address you told me to trace, ugh i just wanna play lol

Target Name: 62.68.5746.static.theplanet.c om
         IP: 70.87.104.98
  Date/Time: 1/15/2010 2:22:55 PM to 1/15/2010 2:24:25 PM

 1   52 ms   22 ms   22 ms   15 ms   18 ms   19 ms   45 ms   22 ms   16 ms   23 ms  [72.14.125.1]
 2   28 ms   23 ms   13 ms    9 ms   13 ms   30 ms   21 ms   17 ms   17 ms   22 ms  gw.prineville.crestviewcable. com [72.14.112.1]
 3   20 ms   25 ms   32 ms   27 ms   27 ms   25 ms   18 ms   33 ms   30 ms   22 ms  53.s8-0-1.ptld-cust1.ptld.uswest.net [198.36.162.29]
 4   18 ms   24 ms   35 ms   20 ms   30 ms   39 ms   14 ms   29 ms   25 ms   17 ms  por-core-01.inet.qwest.net [205.171.130.41]
 5   19 ms   29 ms   29 ms   22 ms   31 ms   40 ms   23 ms   37 ms   40 ms   23 ms  sea-core-01.inet.qwest.net [67.14.1.194]
 6   19 ms   24 ms   23 ms   35 ms   42 ms   38 ms   23 ms   30 ms   24 ms   22 ms  sea-brdr-01.inet.qwest.net [205.171.26.54]
 7   54 ms   25 ms   40 ms   34 ms   35 ms   34 ms   27 ms   21 ms   28 ms   30 ms  [192.205.36.49]
 8   77 ms   78 ms   74 ms   96 ms   84 ms   84 ms   74 ms   92 ms   82 ms   95 ms  cr2.st6wa.ip.att.net [12.122.146.174]
 9  100 ms   74 ms   83 ms   76 ms   88 ms   76 ms   77 ms   94 ms   85 ms   86 ms  cr2.dvmco.ip.att.net [12.122.1.77]
10   77 ms   78 ms   82 ms   76 ms   90 ms   72 ms   80 ms   83 ms   87 ms   88 ms  cr2.dlstx.ip.att.net [12.122.31.89]
11   77 ms   74 ms   75 ms   78 ms  116 ms   76 ms   75 ms   97 ms   77 ms  125 ms  gar10.dlstx.ip.att.net [12.122.138.125]
12   77 ms   77 ms   80 ms   78 ms   74 ms   86 ms   81 ms   74 ms   74 ms   99 ms  [12.87.41.150]
13   81 ms   75 ms   83 ms   81 ms   79 ms   90 ms   79 ms   86 ms  103 ms   79 ms  te7-2.dsr02.dllstx3.theplanet.com [70.87.253.26]
14   *       *       *       *       *       *       *       *       *       *       [-]
15   77 ms   77 ms   85 ms   76 ms  393 ms   80 ms   85 ms   88 ms   78 ms   90 ms  po2.car02.dllstx4.theplanet.c om [70.87.254.62]
16   88 ms   77 ms   88 ms   91 ms   80 ms   79 ms   77 ms   76 ms  115 ms   73 ms  62.68.5746.static.theplanet.c om [70.87.104.98]

Ping statistics for 62.68.5746.static.theplanet.c om
Packets: Sent = 10, Received = 10, Lost = 0 (0.0%)
Round Trip Times: Minimum = 73ms, Maximum = 115ms, Average = 84ms

[Skuzzy]

What about the processes?  33 is a bit high for a self-built computer.

By the way, the CPU usage when Aces High is running has to be 100%.  Aces High should show 98 to 100% usage in the task manager.

[68ZooM]

31 processes  i dont know how to take a screen shot to show you all the processes (where do the SS go) ok AH is running im in MW minimized AH back to desktop  task manger is reading CPU usage 0-1% commit charge is 749/9556 i see AH in taskmanger and its using 273,516K memory which makes 32 processes running

[Hawk55]

31 processes  i dont know how to take a screen shot to show you all the processes

Zoom, Maximize TM, hit the 'print screen' button (should be to the right of the F12 key), then paste it into word.  I've got a 64 bit too and our systems are very similar...I lean mine down to 17 processes with bare bones windows systems running when playing AH.  Good luck...I know how frustrating it is.  

[68ZooM]

thanks i got it saved but its called metalfile and i cant upload it sense its not a reconized format for pics, dont know how to convert it sense i dont have any photoshop type programs, people ive talked to say 31 processes isnt bad, ive got 8 gigs memory weither that matters or not, I have never had a problem playing the game ever ! 

Ive reformatted my whole computer, drivers, lastest bios, blah blah blah..reinstalled AH 3 times now went to there main page downloaded all the terrians from the download page and installed them all, i see them all in the terrains folder in AcesHigh.
 
NOW i click enter EW  the clipboard will hang for 30 to 40 sec's then im in and can play forever with a frame rate of over 190FPS ok cool its working in EW,   NOW i click MW arena same 30 to 40 sec wait and im in and can play all day 190FPS , Dueling arena click it same delay and bang im in 190fps and can play forever, training arena same results as above,

NOW when i try to enter LW orange or blue the maps are OZKansas (orange) and Tagma is the map in blue for right now, BUT everytime i click to enter, the terrain updater starts to download the terrain (that i already have in my terrains folder) it will go from 32565 bytes per sec to 455 then host connectrion lost,   why is it trying to redownload those two maps and not the ones for  EW, MW, Dueling, Training Arenas, this makes no sense at all,  i can go into those 4 arena's ive listed it reconized the terrain in the terrains folder and let me in, why wont it reconize that i already have OZKansas and Tagma.res file??

why is the terrain downloader stalling or better yet why is it trying to redownload a map i have already?
 i even tried it without pre downoading and installing the terrains, clicked on EW the terrain updater would appear (because i had no terrains in my terrains folder yet) it would start off 33000+ bytes per sec and slowly go down to 440 bps then host connection lost, even if i clicked  resume later it would take a minute for the installer stop (even thou its doing nothing)  im running ping reports for all the address skuzzy gave me there in the next post