Big fallacy. There are those who honestly believe they have some right to belittle those who work for a living and they are supposed to smile and take it.
Let's take the restaurant scenario. Go into any decent restaurant and start yelling at the staff, complaining they do not know what they are doing. Watch how fast you are asked to leave. You probably will not go back to that restaurant ever again. Guess what? The management would be very happy if you never darkened their place of business again.
There is always a right way to do things and a wrong way to do them. Unfortunately, there will always be those who will support the wrong way to do things. They will take every opportunity they can to take every cheap shot they can and think they are clever when they do so. They honestly believe they have a right to do it. Fortunately, those people are far and few between, but they also make the most noise at every chance afforded to them. Quite frankly, the board would be better off without them. They offer nothing constructive. Indeed, they are a distraction from having a constructive discussion.
Big Fallacy??? LOL. Being that I spent my time as an undergrad in a restaurant, I assure you there are 30 people out of every 500 that come through your doors that are going to complain, no matter what. In my time as a key manager then, I threw out 1 person in 2 and a half years....and he was thrown out because he called my bartender a racial slang. I was yelled at so many times for stupid things my server staff or my kitchen did, that it became a sport to see just how happy I could make them till they left. That's the way good management works....you never lose your cool and you never fly off the handle. Yeah, you go in the back and tell someone else about how much of an idiot that customer is.... but you don't
ever do it where your actions could possibly lose you business....not just from the complainer,
but from those around him, watching your actions.
The other thing you never do, is let
them know they got to you....
EVER. You keep an even keel, explain, and move on to more important things.
The reason you have some people whining on the BBS is that you have given no clear direction for your product. Therefore, people deem this BBS to be an outlet to you, for you to read,
however wrong or mislead that is. Those that have been around, know this isn't true. A quick call or direct email to you will clear things up. As it is, many people don't know this, and post here.
I didn't start this, but I understand the frustration by some. Undoubtedly, I will now be flamed and called every name possible. The cult that this game has around it is surreal, and even minute criticism must be squashed.
I say again, I hope this new endeavor does well, at least better than historical attempts with this WW1 planeset have gone.