game crash

[drfritz]

Since last up date keep getting acehigh exe has stopped working and game crashes. have new pc and system was rocking till new up date. and has gotten realy bad since last patch. here is my report
ime of this report: 3/24/2010, 22:02:56
       Machine name: DOCDOOM-PC
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
           Language: English (Regional Setting: English)
System Manufacturer: Compaq-Presario
       System Model: AY030AA-ABA CQ5320F
               BIOS: BIOS Date: 11/06/09 10:56:04 Ver: 5.15
          Processor: AMD Athlon(tm) II X2 240 Processor (2 CPUs), ~2.8GHz
             Memory: 3072MB RAM
Available OS Memory: 3072MB RAM
          Page File: 1390MB used, 4750MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 120 DPI (125 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 32bit Unicode
 Card name: NVIDIA GeForce 9400 GT
       Manufacturer: NVIDIA
          Chip type: GeForce 9400 GT
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_0641&SUBSYS_0DD919F1&REV_A1
     Display Memory: 2287 MB
   Dedicated Memory: 1007 MB
      Shared Memory: 1279 MB

         Description: Speakers (C-Media USB Headphone Set  )
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: USB\VID_0D8C&PID_000C&REV_0100&MI_00
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7600.16385 (English)

[Skuzzy]

Try setting the game to run in "Windows 98/Windws ME" compatibility mode.  Also, make sure you are not running the game with the "Detailed Terrain" checked in Options->Graphic Detail->Advanced.  The 9400GT card does not have the processing power to maintain that option.

[fuzeman]

Would "Page File: 1390MB used, 4750MB available" also indicate many background processes running? 

[Skuzzy]

With Windows 7 and Vista, 1GB of page file used is not unusual.  They both like to eat up memory.

[drfritz]

Run game bosster so lot of thats tuff is off. used to xp so this new 7 windows is all new to me.
I do have detail terrian off. will try running in 98 mode. but like I said did not have any problems till last patch and then nothing but.

[kingfish]

I am having the same problems since the patch. I cannot even play offline missions without getting locked up. Have to reboot the maching to get out.

[kingfish]

My system specs, some help appreciated.

------------------
System Information
------------------
Time of this report: 3/21/2010, 11:54:57
       Machine name: DB1M86F1
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.091208-2036)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.               
       System Model: OptiPlex 745                 
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 2.4.1
          Processor: Intel(R) Core(TM)2 CPU          6700  @ 2.66GHz (2 CPUs)
             Memory: 2046MB RAM
          Page File: 815MB used, 3123MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

---------------
Display Devices
---------------
        Card name: Radeon X1300/X1550 Series 
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI Radeon Graphics Processor (0x7183)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_7183&SUBSYS_0D021028&REV_00
   Display Memory: 256.0 MB
     Current Mode: 1024 x 768 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: ati2dvag.dll
   Driver Version: 6.14.0010.6860 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 8/20/2008 21:18:07, 314880 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: ati2mtag.sys
    Mini VDD Date: 8/20/2008 23:52:41, 3299840 bytes
Device Identifier: {D7B71EE2-32C3-11CF-5469-082DA1C2CB35}
        Vendor ID: 0x1002
        Device ID: 0x7183
        SubSys ID: 0x0D021028
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
      -------------
Sound Devices
-------------
            Description: SoundMAX HD Audio
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1983&SUBSYS_102801DA&REV_1004
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: ADIHdAud.sys
 

---------------------
Sound Capture Devices
---------------------
            Description: SoundMAX HD Audio
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: ADIHdAud.sys
         Driver Version: 5.10.0001.4542 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/5/2006 15:08:28, 241152 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

[Skuzzy]

Might want to update that video card driver and check for a later sound card driver.

Also make sure you are not running with "Detailed Terrain" enabled and the "Maximum Texture Size" is set to 256.

If any of you are running custom sounds, get rid of them.

[TequilaChaser]

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.091208-2036)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.               
       System Model: OptiPlex 745                 
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 2.4.1
          Processor: Intel(R) Core(TM)2 CPU          6700  @ 2.66GHz (2 CPUs)
             Memory: 2046MB RAM
          Page File: 815MB used, 3123MB available
        Windows Dir: C:\WINDOWS

now that is a HIGH pagefile useage on winXP......... you prob have 50+ processes running at boot-up I would suspect.......

[kingfish]

ok, thanks.
No detailed graphics, or custom sounds set.
I'll check those out the other suggestions , but why the big difference in performance from 2.17 to 2.18?

[Skuzzy]

Good catch TC, I missed it.  815MB is pretty significant.  It should be around 175MB, or less.

[Skuzzy]

ok, thanks.
No detailed graphics, or custom sounds set.
I'll check those out the other suggestions , but why the big difference in performance from 2.17 to 2.18?

New damage model, among other things.

[kingfish]

The game is still unplayable, my drivers are up to date. I followed your other advice as well, still no dice. 

[Skuzzy]

What is running in the background on that computer?

[kingfish]

Just the same basic stuff that's always loaded up, it had never been a problem before. Maybe its the same problem that a lot of other folks are having trying to play offline missions with warp segments. I was really wanting to practice a good bit before trying the online arenas out.

Thanks for the help

Kingfish