Author Topic: i need some suggestions.....  (Read 899 times)

Offline betty

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i need some suggestions.....
« on: March 30, 2010, 04:56:18 PM »
On sunday night I was getting ready for bed. Laying on the couch I noticed this vertical red line that had developed on my 42" wide screen LCD. Its my TV and my computer monitor. Anyways, I got my purchase invoice out and noticed that my manufactures warrenty had JUST ran out on the 22nd of Jan. I did not purchase and extended warrenty as the sales guy led me to believe my TV had a 5 year warranty.

I called the place where I bought it and told them what happened. All I kept hearing was "did you get the extended warranty?"...i was passed around back and forth between the manufacture and the place where I purchased it. The place I bought it from then tells me to call this TV repair store and that they can help me because they would only fix my TV if i had the extended warranty. I called the repair store they told me to call, they said " you blew a panel and its expensive to fix". I asked them "how expensive?"..the lady then replies " i dont know but i was just told they are REALLY expensive." So ofcourse my next question was "can you find out how much they are and call me back??". A few hours go by and she calls me back " your going to have to call the manufacture yourself, we are not having any luck finding a part to replace your panel". By this time I was soooooooo frustrated i just picked up the phone and called the place back where I purchased it. I talked to the manager once again that I spoke with earlier that morning. I told her what they said about the panel and she says "ohhhhhhhhhhhhhh noooooo". She then puts me on hold. I was very upset, I had paid almost 800.00 for this TV a little over a year ago and this is going wrong with it already! grrrrrrrr! so then she gets back on the phone and asked me "what kind of shape is your TV in?" i replied "my TV is it perfect condition, i followed all the instructions on cleaning it as it said in the users manual." she then says "do you still have your box and packing?" "well of course! i always keep that stuff"...she then says that she has a shipment of samsung 42" screens comin in tomorrow and they will give me one of them and take my TV back. After this, I will ONLY purchase my stuff from this place. its called ABC Warehouse. They was great with me....

So we pack up my HAIER TV and take it down there, I return home with a Samsung 42" Plasma screen. I didn't have to pay anything extra or anything!

My question for suggestions is this...is it ok to play AH on a plasma screen also is it ok for my kids to play the Wii on it without burning into the screen???
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Offline Jayhawk

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Re: i need some suggestions.....
« Reply #1 on: March 30, 2010, 05:03:09 PM »
Quite a story for that question,  :lol, thanks for making me read all that.

Oh, and I assume it's safe, but I'm no expert.
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Offline klingan

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Re: i need some suggestions.....
« Reply #2 on: March 30, 2010, 05:04:31 PM »
Been playing AH the last 3 years on my 42" plasma. No problems yet  :aok


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Offline Flipperk

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Re: i need some suggestions.....
« Reply #3 on: March 30, 2010, 05:06:49 PM »
On sunday night I was getting ready for bed. Laying on the couch I noticed this vertical red line that had developed on my 42" wide screen LCD. Its my TV and my computer monitor. Anyways, I got my purchase invoice out and noticed that my manufactures warrenty had JUST ran out on the 22nd of Jan. I did not purchase and extended warrenty as the sales guy led me to believe my TV had a 5 year warranty.

I called the place where I bought it and told them what happened. All I kept hearing was "did you get the extended warranty?"...i was passed around back and forth between the manufacture and the place where I purchased it. The place I bought it from then tells me to call this TV repair store and that they can help me because they would only fix my TV if i had the extended warranty. I called the repair store they told me to call, they said " you blew a panel and its expensive to fix". I asked them "how expensive?"..the lady then replies " i dont know but i was just told they are REALLY expensive." So ofcourse my next question was "can you find out how much they are and call me back??". A few hours go by and she calls me back " your going to have to call the manufacture yourself, we are not having any luck finding a part to replace your panel". By this time I was soooooooo frustrated i just picked up the phone and called the place back where I purchased it. I talked to the manager once again that I spoke with earlier that morning. I told her what they said about the panel and she says "ohhhhhhhhhhhhhh noooooo". She then puts me on hold. I was very upset, I had paid almost 800.00 for this TV a little over a year ago and this is going wrong with it already! grrrrrrrr! so then she gets back on the phone and asked me "what kind of shape is your TV in?" i replied "my TV is it perfect condition, i followed all the instructions on cleaning it as it said in the users manual." she then says "do you still have your box and packing?" "well of course! i always keep that stuff"...she then says that she has a shipment of samsung 42" screens comin in tomorrow and they will give me one of them and take my TV back. After this, I will ONLY purchase my stuff from this place. its called ABC Warehouse. They was great with me....

So we pack up my HAIER TV and take it down there, I return home with a Samsung 42" Plasma screen. I didn't have to pay anything extra or anything!

My question for suggestions is this...is it ok to play AH on a plasma screen also is it ok for my kids to play the Wii on it without burning into the screen???


Plasma!? They still make plasma TVs??


I have read that due to the color configurations of games that is leaves imprints in the plasma screens, but however I personally played video games on my plasma when I was younger and nothing happened to the TV. I would read up on it, Google I suggest, but from personal experience nothing happened to my TV.
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Offline Babalonian

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Re: i need some suggestions.....
« Reply #4 on: March 30, 2010, 07:57:46 PM »
And all that trouble is why you should of just bought a Samsung in the first place. =P

Just like most things you want to get a good life out of, don't crank up the resolution or contrast/brightness to the highest possible/ideal setting.  I have a 42" LCD and have my XBox hooked up to it and it configured to essentialy use one-notch lower settings than what the "ideal" settings are for the TV, I'm happier with a few less pixels and non overloaded electronic harware than the minutely noticable increase in quality.

Probabley the biggest difference you're gonna notice going from an LCD to a Plasma won't be until your power bill comes, LCDs are very power efficient, a 42" plasma on the other hand is gonna be like having a second fridge hooked up now if you use it a fair amount.  I love Samsungs though and recomend dishing out the little extra for them (I've found that if you dig you can find them at a bargain on sale w/ a mail-in rebate too), I have a 19" and 20"W for my computers at home, at work I have a 20" primary and 16" secondary.
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Wow, you guys need help.

Offline NOT

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Re: i need some suggestions.....
« Reply #5 on: March 30, 2010, 08:03:10 PM »
the burn in problem with plasmas was with the first generation plasmas. they are perfectly fine for gaming.
and i agree with Babalonian, you should have bought samsung to begin with ;)   :salute :salute




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Offline phatzo

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Re: i need some suggestions.....
« Reply #6 on: March 30, 2010, 08:05:02 PM »
I just bought a panasonic 42" plasma and was advised against playing games on a plasma, if you are going to do that get an lcd/led. So I'll just stick to my 19" monitor and not risk screwing up my TV.
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Offline RichardDarkwood

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Re: i need some suggestions.....
« Reply #7 on: March 30, 2010, 08:08:36 PM »
There is only one television that a person should spend money on and that is a



Pioneer KURO



Kind of pricey but you only have to buy one.


http://www.pioneerelectronics.com/PUSA/Products/HomeEntertainment/PlasmaTVs+Monitors





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Offline ABDCWOT

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Re: i need some suggestions.....
« Reply #8 on: March 30, 2010, 08:35:49 PM »
You usually have a year to purchase an extended warranty from places like best buy etc etc. You do not have to buy an EW that day.  -AB

Offline nirvana

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Re: i need some suggestions.....
« Reply #9 on: March 30, 2010, 08:37:18 PM »
My old roommate used to play xbox for hours on his 5 year old plasma and never had any problems with burn in.  If it did happen it would be cleared after a few hours of playing video games/watching something on it.
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Offline 68ZooM

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Re: i need some suggestions.....
« Reply #10 on: March 30, 2010, 09:25:25 PM »
Betty youll love the Samsung, ive had the 46" LED for about 9 months, flawless picture mines PC playable to
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Offline rpm

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Re: i need some suggestions.....
« Reply #11 on: March 30, 2010, 11:27:55 PM »
Sounds a lot like what I went thru several years ago. I bought a 55" RCA big screen (non HD) demo model from Circuit City fro $750. An hour after I get it home it fried. I call CC and they tell me since it's a demo all they can do is give me my money back. I decided to go thru RCA/Thompson factory. They sent a local shop by to pick it up. Months went by and no TV. I was calling RCA twice a day by then just to aggravate them.

Finally after 7 months of me harassing them they admitted they could not fix the TV because there were no parts available for that model and it was discontinued. They offered me a 65" Scenium HDTV (retail $2500) as a replacement and I took it. It still has a great picture.  :D
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Offline Soulyss

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Re: i need some suggestions.....
« Reply #12 on: March 31, 2010, 11:00:12 AM »
Bang for the buck a good plasma TV will still out perform LCD in terms of picture quality, motion processing, black level detail, and color accuracy. 

Burn in is less of a concern these days than it used to be, and most sets have some sort of feature built in to help resist it's effects.  Typically these are either a pixel shift (it just runs while the TV is on and you never even notice) or if you notice an image starting to burn you can turn on a white screen to help even everything out.  Plasmas can be a little more susceptible during the initial break in period so I would just pay attention for awhile.  I wouldn't think AH would be a problem because all the looking around we do would cycle what pixels are being used fairly often.  But some console games or FPS with a fixed HUD you may want to limit to a few hours at a time for awhile.  IF you see something start to burn in, just turn on the white screen for awhile and it should go away.  The only time I ever saw a burned in image on my Samsung plasma here at home was after watching the presidential debates last year which were on CNN for a couple hours straight w/out commercial interruption and all the stupid CNN graphics and logo started to burn a little.  I turned on the white screen for awhile and it went away.

But that may be just the excuse a mom needs to get her kids out to mow the lawn or something. :)

To speak to a couple things that have come up in this thread, it is probably a good idea to make sure the contrast/brightness isn't cranked all the way up, this is typically done in retail show floors because we tend to see what is brightest as being "best".  Plasmas used to consume a fair amount of power but that's not really the case anymore, in fact depending on models Samsung has some plasmas that don't consume that much more power than a LCD.

Pioneer did make a really nice TV, however they've gotten out of the TV game, you still may be able to find a 2009 model someplace but I don't believe they will be making anything new moving forward.   
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Offline Masherbrum

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Re: i need some suggestions.....
« Reply #13 on: March 31, 2010, 11:59:36 AM »

Plasma!? They still make plasma TVs??


I have read that due to the color configurations of games that is leaves imprints in the plasma screens, but however I personally played video games on my plasma when I was younger and nothing happened to the TV. I would read up on it, Google I suggest, but from personal experience nothing happened to my TV.

Burn-in issues are confined to the 1st gen. Plasmas.   The current Plasmas do NOT suffer from burn-in issues.  
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Offline Masherbrum

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Re: i need some suggestions.....
« Reply #14 on: March 31, 2010, 12:01:42 PM »
Bang for the buck a good plasma TV will still out perform LCD in terms of picture quality, motion processing, black level detail, and color accuracy. 

Pioneer did make a really nice TV, however they've gotten out of the TV game, you still may be able to find a 2009 model someplace but I don't believe they will be making anything new moving forward.   

Yep, LCD's cannot touch the picture quality of a Plasma in a dark room.   

Pioneer had the World by the arse and left it to others to fight over.   Something tells me they'll be back with a different platform. 
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