G940 Firmware Update Warning

[oboe]

I'm on my 3rd G940 (1st two replaced due to spiking on rudder axis).   I have updated the software to 5.09 and applied firmware update, still have spiking on rudder which makes pedals unusable.  I've tried maxing the hysteresis on the rudder axis to 255 and it doesn't help.

Running Win 7 and since all my G940s have had this problem, still wondering if its a driver issue.

[Wagger]

Oboe: yes I am running Win 7.

Humble:  I have not run into that problem since I first got my G940.  Had that problem for about 2 weeks when I first got it.  I have not had that problem since then.  I did have that problem a lot when I used my X52, but I just kept a copy of my settings in a separate folder so i could replace them when it happened.

As far as spiking on the rudder pedals I think I had my first problem with it a few days ago.  I went into the options, controls and selected the rudder then used the calibrate axis.  After that the problem seems to have gone away.

The one reoccurring problem I seem to have is that lately I have is that my rudder either quits working all together, especially in the special events arena's, and occasionally will work for left rudder but not right rudder.  Again I recalibrate and then calibrate the axis and it goes away.  More annoying that anything but would love to have the problem fixed.

[oboe]

Wagger - sorry - I should've been more specific - Win 7 64-bit?

How about your toe brakes?   The last two G940s I've had, the right toe brake has no scaling to the input - it's either fully off or fully on.  Left brake works as one would expect though, with a full range of input corresponding to depression of the left pedal.

[Wagger]

Oboe I am running Window 7 64bit.

My toe brakes work fine.  I had some problem with them being reversed, brakes on and had to apply brake to unlock them.  Just  checked the inverted box on advanced settings.  When you have your pedals selected up click on right brake and left brake and use the calibrate axis.  I found this to be helpful in solving some of the problems you have mentioned.

[oboe]

Oboe I am running Window 7 64bit.

My toe brakes work fine.  I had some problem with them being reversed, brakes on and had to apply brake to unlock them.  Just  checked the inverted box on advanced settings.  When you have your pedals selected up click on right brake and left brake and use the calibrate axis.  I found this to be helpful in solving some of the problems you have mentioned.

Can anyone describe exactly where to go to calibrate the rudder and toe bake axis?   I cannot find the calbrate function within the Logitech Profiler software.  I have the Pedals selected (they are pictured in the Profiler's window).  For each axis, when I click ion it, I have a choice to "Select Axis Assignment", "Select Zone Assignment",  or "Axis Properties..."    I wouldthink it should be in Axis Properties, but al I can do here is Adjust Sensitivity, Dead Zone, Range and Mapping.  I can also reverse polarity here.  But no Calibration function.

If I chose Device/Game Controllers, and select the pedals and then click the Properties button, I can test the axes, but not calibrate (this is the window where the constant spiking of 20-30% in the rudder axis can be seen.  If I click the Settings button here, I can change the Hysteresis values, but still no calibration function.   (btw - Hysteresis settings have no effect on the spiking).


Where do I go to calibrate the axis?

[FLS]

The rudder and brakes calibrate when you move them to their limits after rebooting.

[oboe]

Hi FLS,

Do you mean reboot the PC, and after the reboot is complete, simply move the rudder and toe brakes through their full range of motion, without running any particular software related to the device?    Does that also work for joystick and throttle?

[FLS]

I wouldn't reboot just to calibrate the rudder but in effect it's recalibrated every time you reboot and move the pedals to the limits. You'll notice the difference between the first time you move the pedals, when the indicator jumps to the end, and the second time when it moves smoothly along with the pedal.

I think Wagger is referring to calibrating in Aces High.

[oboe]

It's worth a try, both rebooting and trying in AH, though I'm sure I've done the AH one on previous units.  AFAIK calibration just matches the limits of the device's travel to the game's expected limits of input for that axis (could easily be in error here) so not sure it would have much affect on a device that sits and spikes 20% of its range with no input whatsoever.

[TequilaChaser]

*DISCLAIMER*

I do not own or nor have I had a chance to use the G940 controllers

but in regards to installing any programs/software/firmware/devices/controllers/ on a Windows 7 OS...

may I make a suggestion:

I highly recommend going back to the old way of when installing any software, always install it to it's own folder in your root directory

example:   make a new folder in the C:\ root directory....... and forgo trying to install anything or letting anything default to your  C\program files(x86)  or C:\program files(X64)   folders........

and always make sure you are installing your stuff while signed on as an administrator......

also if you have more than one user using the PC< make sure you right click on the software and click run as administrator, or make sure this is checked as being so

just a suggestion

( another note - on ym Windows 7 installation, I only have it setup to be just me ( 1 User ) and I also have disabled the UAC to where it never pops up those stupid warning messages, so I can avoid any possible conflicts ......... however do this last part only if you are completely comfortable with the ins and outs of windows 7 )

hope this is of some help

good luck

[oboe]

I wouldn't reboot just to calibrate the rudder but in effect it's recalibrated every time you reboot and move the pedals to the limits. You'll notice the difference between the first time you move the pedals, when the indicator jumps to the end, and the second time when it moves smoothly along with the pedal.

I think Wagger is referring to calibrating in Aces High.

I just finished rebooting, then moved both the pedals and toe braks through their full range of travel.   Then I started the Logitech Profile and took a look at the axis behavior in the device/game controllers.   Althought the random spikng with no input is gone, it still spikes in either direction if you try to hold partial input.   Also, the right toe brake still has no scaling - it is either fully on or fully off.  Left toe brake works fine.

Then I started AH and recalibrated the axies their.   Same result as above regarding spiking on the rudder axis with partial input and no scaling on the right toe brake.

I always install as an administrator but use the default directory preferred by the installation package. 

[hlbly]

Humble I had the same problems you are describing . The firmware and software update fixed mine . If you guys are talking about the update messing up the trim forces . I also moved my usb to a port on the pc instead of an externally powered usb . What worked for ms sw ffb don't work for the g940 . Also there are some issues with FFB in this game . I have some conflicting info from htc about this .I am awaiting clarification on it .

http://bbs.hitechcreations.com/smf/index.php/topic,241749.msg2941721.html#msg2941721


http://bbs.hitechcreations.com/smf/index.php/topic,247921.msg3042019.html#msg3042019

Humble every problem you have stated here has been reported at one time or another in this game . Some time in version 2 things went wrong and the only thing I can find in BBS is reference to a temp. fix for a return to center problem . .The buffet fx is disabled . Stall gives buffet effect . I think before you blame logitech for the problems we need a properly working FFB system in game . BTW I have a reduced return to center effect on the ground . I don't get it in flight . The stick rttc force should be linked to stall , as the stall horn gets louder the stick should get sloppier . Less air pressure over the flight control surfaces the looser it gets . With the stall instead giving a buffet effect , you can't really tell if the G940 is the problem . With FX porked here it is entirely possible the stick is just doing what the game is telling it .

[Denholm]

The rudder and brakes calibrate when you move them to their limits after rebooting.

Is the G940 similar to the X52 in that it constantly calibrates throughout your usage? I may be incorrect, yet that's the best description I can come up with for my X52. A few times I've entered games and upon moving the stick slightly left or right, the input was detected as motion fully left and fully right. I simply moved the stick to its maximum left and right positions and the stick was recalibrated. Absolute smooth input after I moved the stick to its full left and right positions.

So, is the G940 similar to the X52 in that it's "constantly" recalibrating?

[FLS]

Denholm I don't know about constantly but the G940 only has a few axis that need calibrating in the profiler. The stick itself and the pedals don't.

Hlbly I know you have an issue with FFB in AH but this isn't the place for it. The firmware upgrade porked the FFB trim forces. If you find that an improvement that's wonderful for you but it's not so great for the rest of us.

[hlbly]

Denholm I don't know about constantly but the G940 only has a few axis that need calibrating in the profiler. The stick itself and the pedals don't.

Hlbly I know you have an issue with FFB in AH but this isn't the place for it. The firmware upgrade porked the FFB trim forces. If you find that an improvement that's wonderful for you but it's not so great for the rest of us.

The firmware didn't pork trim forces for me , fixed it on the ground for me . So how is this not the place ? You calibrate nothing in profiler . Calibration is of the throttles and all rotary wheels , in game controllers in windows .  If you don't even have the right answer to a question how would you even know if I am on topic ? My G940 was unusable until the updates . maybe someone else has the same issue as me this time  Since you imply this is your first "issue" with AH2 and ffb. What should it matter to you to what degree your FFB is porked ? Broke is broke . But never mind that I know how to change what you feel now back to what you felt before firmware update . That it is something that is neither intuitive , nor makes a bit of sense . That it is a weird combination to stumble on . I hope you have good luck figuring it out .Because the only way I will tell anyone is if they can give me something to fix my issue . Shouldn't take more then 3 or 4 hours so at least you got a shot .Yes return to center difference was gone in flight , was not there on the ground for me . Now I have it both places ,after trying a few hundred different combinations . Humble I had those same issues you describe . Mine had nothing to do with overheating , though that was what I was told was probable cause for it at logitech forums . You need a really clean install of new software . If you want pm me I will send you the instructions I got from the same guy who made my throttle panel lights work . Work like they do for indicator lights on your instrument panel in game . My auto pilot, landing gear indicator lights trim and dive brake lights etc all work with the same timing they do in game pretty cool imho .