Computer Shutting Down

[BowHTR]

This happens from time to time. At least once a day. I will log into AH then select the arena I wish to go into, then halfway through the loading the arena, my comp shuts down. This happened to me this morning three times before I successfully go completely into the arena. I have found that once I am completely into the arena that I am safe. It is not a overheating issue, as my comp was shutdown the overnight, then started up this morning.

Thanks in advance,
BowHTR

[Skuzzy]

If it is powering off, I would suspect the power supply is overloaded.

[Bronk]

If it is powering off, I would suspect the power supply is overloaded.

Question, couldn't bad ram also cause random errors and shut downs?

[Skuzzy]

Typically bad ram manifests with a Windows error message, or a random reboot.  I cannot think of a situation where bad system RAM would actually cause a complete power down.

[BowHTR]

If it is powering off, I would suspect the power supply is overloaded.

Is there an easy fix for this?

[Lusche]

Is there an easy fix for this?

Yes. Get a bigger power supply unit.

[BowHTR]

Yes. Get a bigger power supply unit.

I am running off a laptop, I don't believe I can get a bigger power supply.

[Skuzzy]

The power supply may just be failing.  Is it still in warranty?

[BowHTR]

Not any more. A month ago yes.

[Blagard]

BowHTR,

Does the PC simply shut down and stay off or does it reboot by itself ?
As it is a Laptop, are you running it from the external supply when it happens or just the batteries ?

Have you previously run AH from the Laptop without any problems ?

[BowHTR]

BowHTR,

Does the PC simply shut down and stay off or does it reboot by itself ? It shuts down and stays off. I have to turn it back on.
As it is a Laptop, are you running it from the external supply when it happens or just the batteries ? Its running off the external supply. Never off just the battery.

Have you previously run AH from the Laptop without any problems ? Never had previous problems till recently, last 2 weeks.

[Lusche]

I am running off a laptop, I don't believe I can get a bigger power supply.

Well.. in that case my answer did not make much sense 

[Tigger29]

Does the computer actually go through the shutdown sequence when this happens?  Or does it simply power off?

You might try disabling all of the power-saving modes, and also disable standby and hibernation modes.

[Blagard]

Well I'm stumped.

When things go wrong on my PC, I first of all try to think of anything I have changed. e.g. new software installed or a change in hardware. Does the problem only manifest itself when running one program or does it happen with other applications. If it only happend with AH and always during the initial loading of the Areana then the question is what's going on at that time that does not happen in game later or does not happen so intensively. That has to be one the AH team may be able to advise on.

You might want to try it without the external supply connected just to eliminate that as a possible cause.  I doubt it will make any difference but the more things you can eliminate the better.

[BowHTR]

Does the computer actually go through the shutdown sequence when this happens?  Or does it simply power off? It turns completely off. Screen turns black and then it shuts off.

You might try disabling all of the power-saving modes, and also disable standby and hibernation modes. I run on high performance mode, and hibernation is disabled, along with screen saver disabled. When its not in use, it just sits with the desktop up.

It tends to happen the most when I first turn it on in the morning. Or I can turn it on in the morning and just check my email. Then later that day get on and go to AH and it will shutdown.