The other day I went to Bruegger's for my morning coffee and bagel. I ordered a honey oat bagel with butter. They said, "We're all out of honey oat." I said, "Gimme a pumpernickle instead." They said, "Sorry, but we're very busy today. We're all out of pumpernickle." After settling for a plain bagel I moved to the coffee counter and ordered a large decaf. "Sorry sir, but we just ran out of decaf. Would you like to wait until we brew another pot?" My question is this. What would it take for someone to notice that the red light on the decaf pot was lit indicating the pot was almost empty? Or someone taking a little initiative and making more honey oat bagels before they run out? This was 8:30 in the morning mind you. Peak business hours. Two days later I went to Subway for lunch. I said, "I'll have a veggie delight on whole wheat bread." "Sorry sir, we're all out of whole wheat. It should be ready in a half hour if you want to come back?" I settled for whatever bread they had and rushed home to meet the technician from my local cable company as they were installing a new 20 meg modem for my computer. The install took only a few minutes (the so called technician basically unplugged the old modem and plugged the new one in) and then he ran a test. He said excitedly, "Look, your getting almost 16 megs!" I said, "Wait a minute? I thought this was a 20 meg modem?" He said, "tttt, nobody gets 20 megs. Most people get 15 megs if their lucky." I said, "But I'm paying extra for the 20 meg modem." He said, "I can put your old 15 meg modem back in if you'd like? It's cheaper." "Will I get 15 megs out of it," I stupidly asked. " He said, "In order to get 15 megs you need the 20 meg modem." I said, "oh, that makes sense." Then he asked to use my bathroom, took a nasty dump and left. Does anyone care anymore?