@ chilli.......
Agreed that people have a right to choose where they spend their money and time. I agree that Qbert has every right to, and should, express his opinion toward a product for which he has purchased (in this case the time on AH).
However, I see two problems in this instance. First the manner in which he complained was like a 12-year old on a temper tantrum. It is very easy to lose a valuable message in the tone (method) of its delivery. It is hard to correct a problem if the person complaining does not clearly state what the problem is. Using a twist on your bike example, if you went back to the store stomping your feet because a purchase you made doesn't work, how are they to know that you need a replacement bike part?
Second, what Qbert is complaining about is NOT that AcesHigh is broken. He downloaded the game, he logs on, the game runs smoothly, he didn't get discoed, all the controls work. Everything about the game functions exactly as it is supposed to. What he is complaining about is HOW OTHERS ARE USING THE GAME. How can HTC control how people play the game? Going back to the bike example twist, if you bought a bike and it worked perfectly. You want to ride your bike to the park, but everyone else wants to ride to the lake, is that defect with the bike?
Qbert has a valid point that he may not be enjoying the game as much as he used to. He could very easily have come in and said, "I have noticed some methods of play that are not as fun for me. I suggest that we, as a community, might try to doing this.... or that... " He could very easily have asked HTC to consider altering the maps to ensure better fights or other methods of base takes. But, what he did was come in stomping his feet acting like a spoiled 12 year old.
Like I said, the message may be valid, but it was very hard to understand because of the delivery. And, THAT, is why some have chosen to flame him. They saw the pitch, but it was down in the dirt so they didn't swing - Now they are heckling the pitcher.