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Author Topic: Game keeps crashing.  (Read 631 times)

Offline beau32

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  • Posts: 615
Game keeps crashing.
« on: November 22, 2010, 09:29:47 PM »
The game in the past few days has been constantly crashing. Everytime I get near a enemy base, it just crashes. No reason that I can think of other than I have updated my video card driver. Here is what the report is telling me about the crash. Its funny that I never had this problem till about a week ago, anyone have any ideas.

Problem signature
Problem Event Name:   APPCRASH
Application Name:   aceshigh.exe
Application Version:   0.0.0.0
Application Timestamp:   4cbc6cca
Fault Module Name:   aceshigh.exe
Fault Module Version:   0.0.0.0
Fault Module Timestamp:   4cbc6cca
Exception Code:   c0000005
Exception Offset:   00171fa1
OS Version:   6.0.6002.2.2.0.768.3
Locale ID:   1033
Additional Information 1:   fd00
Additional Information 2:   ea6f5fe8924aaa756324d57f87834 160
Additional Information 3:   fd00
Additional Information 4:   ea6f5fe8924aaa756324d57f87834 160

Extra information about the problem
Bucket ID:   2068805047

System Information
------------------
Time of this report: 11/22/2010, 22:27:15
       Machine name: BEAU-PC
   Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-0458)
           Language: English (Regional Setting: English)
System Manufacturer: BIOSTAR Group
       System Model: A78XA-A2T
               BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
          Processor: AMD Phenom(tm) 9500 Quad-Core Processor (4 CPUs), ~2.2GHz
             Memory: 3070MB RAM
          Page File: 1697MB used, 4662MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
     DxDiag Version: 7.00.6002.18107 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: The file ctaud2k.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
        Sound Tab 2: The file ctaud2k.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: ATI Radeon HD 3800 Series
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI display adapter (0x9501)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_9501&SUBSYS_39501545&REV_00
   Display Memory: 1786 MB
 Dedicated Memory: 506 MB
    Shared Memory: 1279 MB
     Current Mode: 1280 x 1024 (32 bit) (60Hz)
          Monitor: Generic PnP Monitor
      Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
   Driver Version: 8.17.0010.1052 (English)
      DDI Version: 10.1
   BGRA Supported: Yes
Driver Attributes: Final Retail
 Driver Date/Size: 10/26/2010 21:54:22, 645120 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp:
Device Identifier: {D7B71EE2-D641-11CF-E972-5A19BEC2C535}
        Vendor ID: 0x1002
        Device ID: 0x9501
        SubSys ID: 0x39501545
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_A ModeMPEG2_C
 Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                   {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Creative SB X-Fi)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_002C1102&REV_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ctaud2k.sys
         Driver Version: 6.00.0001.1283 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: No
          Date and Size: 2/25/2008 08:46:02, 867224 bytes
            Other Files:
        Driver Provider: Creative
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: SPDIF Out (Creative SB X-Fi)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_002C1102&REV_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ctaud2k.sys
         Driver Version: 6.00.0001.1283 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: No
          Date and Size: 2/25/2008 08:46:02, 867224 bytes
            Other Files:
        Driver Provider: Creative
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Output Device (SPDIF) (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1565E601&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.00.6002.18005 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 4/11/2009 00:39:51, 275456 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

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Offline beau32

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  • Posts: 615
Re: Game keeps crashing.
« Reply #1 on: November 22, 2010, 09:30:30 PM »
Part 2, if you need more, let me know.



---------------------
Sound Capture Devices
---------------------
            Description: "What U Hear" (Creative SB X-Fi)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: ctaud2k.sys
         Driver Version: 6.00.0001.1283 (English)
      Driver Attributes: Final Retail
          Date and Size: 2/25/2008 08:46:02, 867224 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Line-In (Creative SB X-Fi)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: ctaud2k.sys
         Driver Version: 6.00.0001.1283 (English)
      Driver Attributes: Final Retail
          Date and Size: 2/25/2008 08:46:02, 867224 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Digital Input Device (SPDIF) (High Definition Audio Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: HdAudio.sys
         Driver Version: 6.00.6002.18005 (English)
      Driver Attributes: Final Retail
          Date and Size: 4/11/2009 00:39:51, 275456 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Digital-In (Creative SB X-Fi)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: ctaud2k.sys
         Driver Version: 6.00.0001.1283 (English)
      Driver Attributes: Final Retail
          Date and Size: 2/25/2008 08:46:02, 867224 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Microphone (6- USB Audio Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: USBAUDIO.sys
         Driver Version: 6.00.6002.18005 (English)
      Driver Attributes: Final Retail
          Date and Size: 4/11/2009 00:39:34, 98944 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF
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Offline Ghastly

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  • Posts: 1756
Re: Game keeps crashing.
« Reply #2 on: November 22, 2010, 10:29:44 PM »
Newer drivers aren't necessarily better for an older video card.  In fact, 99.9% of the time the most you can hope for is that they don't break things or cause you too many performance issues - you can pretty much count on any driver that's released after ATI or NVidia has released the next series of a cards to be optimized for the latest and greatest, and support for any older cards is something of an afterthought - if any thought is given to them at all.   

Go back to your older driver.

And if you installed the CCC, get rid of it and get the ATITray tools instead.

<S>
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Offline beau32

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  • Posts: 615
Re: Game keeps crashing.
« Reply #3 on: November 23, 2010, 06:34:08 AM »
Thanks for the heads up, I will try it.
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Offline Sgtlead

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  • Posts: 98
Re: Game keeps crashing.
« Reply #4 on: November 23, 2010, 12:46:42 PM »
The game is crashing on me after about an hour of flight.  Its done it 4 times now and is always when in a dogfight.  Im running windows Visa home basic  duo core processor and 4gb of ram.  Game has been running great until about a week ago as well for me.

Thanks
led
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Offline beau32

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  • Posts: 615
Re: Game keeps crashing.
« Reply #5 on: November 23, 2010, 08:10:22 PM »
I cant explain it, its pretty common now. I crashed 4 times in a row last night, and got frustrated and quit. It doesnt even last a hour for me, more like 10-15 minutes.
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Offline The Fugitive

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  • Posts: 18544
      • Fugi's Aces Help
Re: Game keeps crashing.
« Reply #6 on: November 23, 2010, 09:34:09 PM »
Why did you update your video driver? Where you having troubles before this too?

Also what kind of temps is your computer running? when was the last time you chased the dust bunnies out? Heat could cause your box to shut down.

If your just getting discoed, get pingplotter install it and run some pings to the game server for about 5-10 minutes post a screen shot here. Maybe someone will spot a bad hop.

The more info you post about your computer, your problem, and exactly what happens when  it happens, the more likely you will get better help.
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Offline beau32

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  • Posts: 615
Re: Game keeps crashing.
« Reply #7 on: November 24, 2010, 11:00:17 AM »
Yeah, my net status is rock solid, so no problems there. I think the card is crashing. I like to keep my drivers some what up to date, I know I dont have to, but its something that I like to do. The computer, I take it apart about ever 2 weeks just to check the inside and clean out what ever, so no problems there. I just wonder if the card is getting old, and starting to fail some. My temp's are all good, and it runs technically cool. I have about 4 fans going plus a floor fan pumping cold air into it from the front, so im not worried about it. Its just weird, but I will try it again soon (dont know when yet) and report back here.
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Offline beau32

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  • Posts: 615
Re: Game keeps crashing.
« Reply #8 on: November 24, 2010, 03:23:12 PM »
Quote from: beau32 on November 24, 2010, 11:00:17 AM
Yeah, my net status is rock solid, so no problems there. I think the card is crashing. I like to keep my drivers some what up to date, I know I dont have to, but its something that I like to do. The computer, I take it apart about ever 2 weeks just to check the inside and clean out what ever, so no problems there. I just wonder if the card is getting old, and starting to fail some. My temp's are all good, and it runs technically cool. I have about 4 fans going plus a floor fan pumping cold air into it from the front, so im not worried about it. Its just weird, but I will try it again soon (dont know when yet) and report back here.

Just rolled back my driver to the previous settings before all the problems, now Im getting around 140 FPS. Things are good again. Thanks for all the help guys.
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