Dear AT&T
If you want my money keep your frigging online bill pay UP!! Do NOT make me wait for 40 minutes to MAYBE speak to a CSR. Wow I was ready to invest in another piece of hardware that 'would boost my cell signal' today as your coverage at my house, in the middle of one of the most heavily populated areas in Texas, just so I could make a FRIGGING CALL from time to time without worrying about poor coverage. Oh and by the way.. since I'm paying extra for the super duper way fast internet could you please explain why I'm getting 100% packet drops at 70.143.192.76? It's a tad annoying for me when I'm finally for once in my miserable life saddled up on somebody and my screen stutters.
And yes, oh yes, I really enjoyed the hour of listening to your robot tell me what great deals I can get by spending MORE money with you.
HOW ABOUT YOU HAVE A LIVE HUMAN BEING ANSWER THE PHONE?!!!!!!! Oh, and if you don't mind, please make it someone I can understand.
Is that TOO much to ask?
sorry but I had to get that off of my chest.