Author Topic: New Patch Log-In Glitch  (Read 1521 times)

Offline ROX

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New Patch Log-In Glitch
« on: February 22, 2011, 04:10:34 PM »
Downloaded the new patch today, went through it, installed, no problem.

Chorus:  Go to open the program and fly and I get to the arena clipboard and for a split nano-second the "allow aceshigh.exe" screen comes up, disapears almost immediatley...screen freezes up, mouse pointer disapears, program freezes, "an error has occured", I send the message...who knows where that goes.  Reboot.

I went in and made sure that the game had access in the firewall.  It does, great...Chorus.

I went in and disabled my firewall completely for an hour, clicked apply....Chorus.

I went in and disabled my firewall completely....Chorus.

Any idea why the AH pop-up screen to allow access through the firewall box comes up for almost as long as it takes to blink?

Thanks!

ROX


Oh--PS:  I cannot get into any arena in the game.
« Last Edit: February 22, 2011, 05:14:11 PM by ROX »

Offline oakranger

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Re: New Patch Log-In Glitch
« Reply #1 on: February 22, 2011, 06:25:42 PM »
Downloaded the new patch today, went through it, installed, no problem.

Chorus:  Go to open the program and fly and I get to the arena clipboard and for a split nano-second the "allow aceshigh.exe" screen comes up, disapears almost immediatley...screen freezes up, mouse pointer disapears, program freezes, "an error has occured", I send the message...who knows where that goes.  Reboot.

I went in and made sure that the game had access in the firewall.  It does, great...Chorus.

I went in and disabled my firewall completely for an hour, clicked apply....Chorus.

I went in and disabled my firewall completely....Chorus.

Any idea why the AH pop-up screen to allow access through the firewall box comes up for almost as long as it takes to blink?

Thanks!

ROX


Oh--PS:  I cannot get into any arena in the game.

I get the "scehigh.exe" error message too.  I uninstall it and reinstall the game.  Now i have this issue:

Oaktree

56th Fighter group

Offline ROX

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Re: New Patch Log-In Glitch
« Reply #2 on: February 22, 2011, 06:33:55 PM »
I guess you and I can play poker until we get an answer since we cant fly.

You call it...

Texas Hold-Em or 5 Card Stud....

It may take a long time before we get an answer.

Don't bet the kids college money.  I call stop-loss at max of $200 a day until we can play again.

If we go broke before that let's play Go-Fish.



ROX

Offline Pyro

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Re: New Patch Log-In Glitch
« Reply #3 on: February 22, 2011, 06:34:33 PM »
Rox, is it just on connect up that it freezes?  Can you play in offline mode ok?  Any other security software installed on your system?


Oakranger, to reinstall you need to get the base download and run that.  In the screenshot below, it looks you're running a patch and not the base download.  The patcher can't patch what isn't there.

Offline ROX

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Re: New Patch Log-In Glitch
« Reply #4 on: February 22, 2011, 06:49:34 PM »
Rox, is it just on connect up that it freezes?  Can you play in offline mode ok?  Any other security software installed on your system?

It's just like normal until I choose an arena (any arena besides offline...which I normally never go to--it does allow entry to offline...but...).  When I try and exit out of offline it's freeze-up--lose mouse pointer and "an error has occured with aceshigh.exe"....ad infinitum.


I have nothing other than Mc Afee...whic I have disabled the firewall for completely.

Each time I try to get into an online arena the AH "Hey would you like to allow HTC access through the firewall" box pops up for less than it takes to blink an eye then is gone.  A meth addict couldn't click the box fast enough before it disappears.  Then...the blue "error has ocurred" box of death appears and it's dog chasing tail.

It seems to be some sort of glitch with the HTC "would you let Aces High allow access through the firewall" box glitch.  I bet if I was able to be allowed enough time to click that before it blasted off into space at warp speed it would fix the problem.

Opening up my firewall to the planet does not fix it.

ROX

PS--THANK YOU for responding on your own time...do not think it went unnoticed or unappreciated!  :aok

Offline Pyro

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Re: New Patch Log-In Glitch
« Reply #5 on: February 22, 2011, 06:55:52 PM »
Just as something to try for troubleshooting, fire up the game and before clicking the online button, grab the window and move it out the center of your screen where you were seeing that dialog flash.  Then click the online button and see if the dialog is there now or if it still just flashed briefly.

Offline ROX

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Re: New Patch Log-In Glitch
« Reply #6 on: February 22, 2011, 07:09:16 PM »
Just as something to try for troubleshooting, fire up the game and before clicking the online button, grab the window and move it out the center of your screen where you were seeing that dialog flash.  Then click the online button and see if the dialog is there now or if it still just flashed briefly.


Tried, as instructed, 4-5 times and each time it did not nono-secondly flash the "allow Aces High Access To Firewall" box...it just froze up and went to "program is not responding send Microsoft a message" box.

The last time it froze up the mouse pointer disapeared completely--even for the task bar---and I had to totally re-boot (again).

It will not allow me to enter any online arena.

The "allow Aces High Access to Firewall" box appeared for the first, say, 20 times I tried to get in and the last 4-5 is now absent.

Offline oakranger

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Re: New Patch Log-In Glitch
« Reply #7 on: February 22, 2011, 07:10:25 PM »

Oakranger, to reinstall you need to get the base download and run that.  In the screenshot below, it looks you're running a patch and not the base download.  The patcher can't patch what isn't there.

Yep, that is what i did.  Ok, so i download the right patch and now getting the "acehigh.exe" file error again.

Getting the same message when i go on the offline arena too. 
« Last Edit: February 22, 2011, 07:12:12 PM by oakranger »
Oaktree

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Offline ROX

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Re: New Patch Log-In Glitch
« Reply #8 on: February 22, 2011, 07:14:07 PM »
PS-- When I first click on the AH desktop icon it does acknowledge that is version 2.23 as if it recognises the new patch.

It's when I click on any online arena that it goes immediately into the freeze-up mode.

I hope I am being decriptive enough.  I know that any tech that knows software needs as descriptive as possible a depiction of what exactly is happening.

PSS--If I go to say SEII and don't already have the map it downloads the map, and then goes back to freeze-up mode.

« Last Edit: February 22, 2011, 07:29:38 PM by ROX »

Offline rpm

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Re: New Patch Log-In Glitch
« Reply #9 on: February 22, 2011, 07:38:49 PM »
I'm having the same problem. As soon as I pick an arena I get a windows message that AcesHigh.exe has stopped working and it crashes. The game will run offline so I took up a B-29. Everything was fine until I dropped eggs and the game did the same crash again.

Quick bit of DxDiag if that helps:

Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5000+ (2 CPUs), ~2.6GHz
             Memory: 3326MB RAM
          Page File: 875MB used, 5970MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: Not found
     DxDiag Version: 6.00.6001.18000 32bit Unicode

Display Devices
---------------
        Card name: ATI Radeon HD 4770
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI Radeon Graphics Processor (0x94B3)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_94B3&SUBSYS_0D001002&REV_00
   Display Memory: 1913 MB
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     Current Mode: 1280 x 1024 (32 bit) (60Hz)

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
My mind is a raging torrent, flooded with rivulets of thought cascading into a waterfall of creative alternatives.
Stay thirsty my friends.

Offline ROX

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Re: New Patch Log-In Glitch
« Reply #10 on: February 22, 2011, 07:43:34 PM »
If helps as well....




Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 01/12/07 13:15:38 Ver: 08.00.12
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+,  MMX,  3DNow (2 CPUs), ~2.2GHz
Memory: 2048MB RAM
Page File: 595MB used, 3344MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
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        Card name: NVIDIA GeForce 8600 GTS
     Manufacturer: NVIDIA
        Chip type: GeForce 8600 GTS
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0400&SUBSYS_C7613842&REV_A1
   Display Memory: 256.0 MB
     Current Mode: 1280 x 800 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0011.9562 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 11/20/2009 20:34:54, 6282752 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 11/20/2009 20:34:54, 10235968 bytes
Device Identifier: {D7B71E3E-4740-11CF-A87E-6AE700C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0400
        SubSys ID: 0xC7613842
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_C ModeMPEG2_D
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                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
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 Default Sound Playback: Yes
 Default Voice Playback: No
            Hardware ID: USB\Vid_046d&Pid_0a02&Rev_1013&MI_00
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: usbaudio.sys
         Driver Version: 5.01.2600.5512 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 4/13/2008 12:45:12, 60032 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

            Description: Sound Blaster X-Fi Xtreme Audio
 Default Sound Playback: No
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1102&DEV_0007&SUBSYS_10121102&REV_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: P17xfi.sys
         Driver Version: 5.12.0001.0621 (English)
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            WHQL Logo'd: Yes
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            Other Files:
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         HW Accel Level: Full
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    Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 65, 64
 Static/Strm HW 3D Bufs: 65, 64
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       Voice Management: Yes
 EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run






Offline oakranger

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Re: New Patch Log-In Glitch
« Reply #11 on: February 22, 2011, 07:49:23 PM »
How do you get your DxDiag
Oaktree

56th Fighter group

Offline ROX

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Re: New Patch Log-In Glitch
« Reply #12 on: February 22, 2011, 09:50:28 PM »
How do you get your DxDiag

Computer

"RUN"

Then type in " DxDiag"  without the quotation marks.

Some versions of Windows do not support DOS type commands.

Then again, I am not a computor expert so my advise is worth $.02 cents.

Trying to help, it is my being...not hurt or make fun of.   :aok

Iffin' I was an expert I would have my own aircraft carrier by now.   :)

Seriously--hope Pyro can fix this.   I cannot even fly now and I am going through withdrawls.

Offline oakranger

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Re: New Patch Log-In Glitch
« Reply #13 on: February 22, 2011, 10:05:10 PM »
Computer

"RUN"

Then type in " DxDiag"  without the quotation marks.

Some versions of Windows do not support DOS type commands.

Then again, I am not a computor expert so my advise is worth $.02 cents.

Trying to help, it is my being...not hurt or make fun of.   :aok

Iffin' I was an expert I would have my own aircraft carrier by now.   :)

Seriously--hope Pyro can fix this.   I cannot even fly now and I am going through withdrawls.


I am on the same boat with you on computers.   :cheers:

I play less and less to the point that i do not miss playing.  Have other things to do to keep me busy. 
Oaktree

56th Fighter group

Offline comet61

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Re: New Patch Log-In Glitch
« Reply #14 on: February 23, 2011, 02:58:24 AM »
Having many problems with this patch. Going offline and get to the hanger....as soon as I select anything...it freezes and makes a god-awful loop sound. At first I thought it was the B29...but it's anything I select. :cry
Comet61

666th Barbarians FG