back from a long hiatus with a new computer and Video problems

[Captfish]

  Hmmm, i dont know if I want to change anything that came stock on my comp in the past that is when my troubles start. Right now everything, except AH, runs perfectly i dont want to risk messing something up, especially when I dont know what I'm messing with. I do a lot of computer gaming and I have never had a problem running anything graphically intense before. AH does not seem to have better graphics than any of my other games, actually a little lower if anything. Is AH that different from other games?

[FLS]

*edit* nevermind, that's a stand alone installer that doesn't appear to try and over write directx 11. had to double check that download, had me worried...it's still not a good idea.


the main problem is the graphics chip itself. not matter what you do short of using an actual video card, you're going to have some weird issues.

It is impossible to overwrite DX10 or 11 with a previous version of DX. Why do you think it's not a good idea? Running DX9 can give you better performance in a DX9 game compared to using the backwards compatibility of DX11.

Hmmm, i dont know if I want to change anything that came stock on my comp in the past that is when my troubles start. Right now everything, except AH, runs perfectly i dont want to risk messing something up, especially when I dont know what I'm messing with. I do a lot of computer gaming and I have never had a problem running anything graphically intense before. AH does not seem to have better graphics than any of my other games, actually a little lower if anything. Is AH that different from other games?

I believe the biggest difference with AH is the amount of CPU work to calculate the physics model. Many games will install DX9 on your PC when you install them to be sure that you have the latest version of DX9 regardless of which DX version you already have native to your OS.

[gyrene81]

It is impossible to overwrite DX10 or 11 with a previous version of DX. Why do you think it's not a good idea? Running DX9 can give you better performance in a DX9 game compared to using the backwards compatibility of DX11.

i just used that download link. figured it would be easier for someone like me to revert back in case of an issue, than to let someone like fish go in blind. you're not actually running dx9 if you have a higher version of dx installed. what actually gets installed is different from what gets downloaded. that directx installer will update components it finds out of date, but your primary directx functionality is whatever highest level is installed. i did notice some directx 9 components that appeared to install/update, which may improve functionality that require directx 9, but i don't have any games to test it with.

Many games will install DX9 on your PC when you install them to be sure that you have the latest version of DX9 regardless of which DX version you already have native to your OS.

that doesn't happen automatically, and if you have a higher version of directx installed, those old installers won't do anything.

[Captfish]

OK I'll try it....back in few... 

[Captfish]

OK I clicked the link, i Downloaded, I installed, confirmed by message saying it was ready to use. to be safe I restarted. I played AH and still the same problem.  


I just need to be able too tell the red guys from the green.

[Captfish]

in case it changed since the install dxdiag again:

------------------
System Information
------------------
Time of this report: 10/15/2011, 14:05:31
       Machine name: DELLFISH
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: XPS 8300 
               BIOS: BIOS Date: 02/15/11 09:36:59 Ver: 04.06.04
          Processor: Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz (4 CPUs), ~2.8GHz
             Memory: 6144MB RAM
Available OS Memory: 5992MB RAM
          Page File: 1653MB used, 10329MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: Intel(R) HD Graphics Family
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0102&SUBSYS_04AA1028&REV_09
     Display Memory: 1760 MB
   Dedicated Memory: 128 MB
      Shared Memory: 1632 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: E2350
         Monitor Id: GSM578F
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: HD15
        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2342 (English)
     Driver Version: 8.15.10.2342
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 3/26/2011 01:17:48, 7473664 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B78E66-4242-11CF-BE7A-A024A9C2C535}
          Vendor ID: 0x8086
          Device ID: 0x0102
          SubSys ID: 0x04AA1028
        Revision ID: 0x0009
 Driver Strong Name: oem73.inf:Intel.Mfg.NTamd64:iSNBD0:8.15.10.2342:pci\ven_8086&dev_0102
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
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                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
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       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

[gyrene81]

hey fish, i tried to look up the specs on that graphics chip you're using and everything i see says you should have an actual ati or nvidia graphics card in your system...   

AMD Radeon™ HD 6450 1GB DDR3
Nvidia® Geforce® GT530
AMD Radeon™ HD 6670 1GB DDR5
AMD Radeon™ HD 6770
Single AMD Radeon™ HD 6870
Nvidia® GeForce® GTX560Ti with 1.25GB Memory
Single 1GB GDDR5 NVIDIA® GeForce® GTS 450


were those not options when you bought that system?

[FLS]

...that doesn't happen automatically, and if you have a higher version of directx installed, those old installers won't do anything.

If the game disk version is DX 9.0c it will probably do the same thing it did to your system and update some components. In any case it can't hurt.

Gyrene I looked at the same Dell page.     I assume he has a slightly earlier model. Note the CPU is a 2300 not the 2320.

Captfish sorry that didn't fix it but it was worth trying. Skuzzy may have some advice for you on Monday. As others have mentioned, motherboard graphic chips don't do games well although yours seems better than most. You only have 128 mb of dedicated video memory so turning off skins and anything else that uses video memory should help. Check Waffle's video setting tips in this forum if you haven't already.

[Captfish]

hey fish, i tried to look up the specs on that graphics chip you're using and everything i see says you should have an actual ati or nvidia graphics card in your system...   

AMD Radeon™ HD 6450 1GB DDR3
Nvidia® Geforce® GT530
AMD Radeon™ HD 6670 1GB DDR5
AMD Radeon™ HD 6770
Single AMD Radeon™ HD 6870
Nvidia® GeForce® GTX560Ti with 1.25GB Memory
Single 1GB GDDR5 NVIDIA® GeForce® GTS 450


were those not options when you bought that system?

  Heck if I know.

[Captfish]

I did something and now it is updating the Intel HD graphics driver  




edit: that did nothing

[gyrene81]

fish, go here and type in your service tag number to see what hardware your system shipped with.

http://support.dell.com/support/topics/global.aspx/support/my_systems_info/details?c=us&cs=19&l=en&s=dhs&~tab=2&~ck=anavml

if my suspicion is right, you may have your monitor plugged in to the wrong graphics connection on the back of the system.

[Captfish]

didn't see where it says what I have.

the # is 75TNDQ1


I looked at the the back of the computer and I dont see a video card. the slots all look empty, and my montor (HDMi) plugs into where my USBs are, the MB?

[Captfish]

[gyrene81]

(Image removed from quote.)

  you must have an early model xps 8300, no actual video card. that suxxorz for gaming too.    well, you're gonna have to put up with the weird things in ah unless you want to buy a new video card which would also require buying a new power supply because it's a sure bet the one in that system doesn't have enough power for a pci-e x16 video card.

[Captfish]

Oh well, No AH for me. I tried to make a come back. Guess I'll again in another few years when i upgrade.

Thanks for the help anyway.