aceshigh.exe has encountered a problem.

[FuFiter]

Read this on how to run DXDIAG.

Also need to know what the exact settings being used for the game in both "Video Settings" and "Options->Graphic Detail->Advanced".

Also need to know if you are forcing any settings in the video cards control panel, such as anistropic, anti-aliasing, and so on.

The memory used, in the video card, is not accurate at all for Windows 7 or Vista.  It is only for Windows XP.

i"ve reduced vid settings, almost to default, and i don't get warnings or reports on why it crashes.  my whole puter freezes up and i gotta restart it all over.

[Skuzzy]

Still need the DXDIAG output.

[FuFiter]

info sent, let me know if i got the right info to you please.

[Skuzzy]

Discos are a separate problem and more to do with the Internet, so I am putting those aside.

I see no reason why your system would be locking up, unless you are running Norton or Kaspersky on your system.  Is the CPU over-clocked?

You might try a complete, fresh, installation of the game.

[Banshee7]

After a quick call with Roy, everything is working fine! 

[Tigger29]

After a quick call with Roy, everything is working fine! 

Think you can elaborate so that we can all learn from this?

[Nathan60]

Third times the  CHARMon reinstall

Well seems I lied wont launch again

[Banshee7]

Think you can elaborate so that we can all learn from this?

I just did a fresh re-installment of the latest version.

EDIT:  I tried that first with no results.  So then I uninstalled and downloaded everything fresh

[Nathan60]

I just did a fresh re-installment of the latest version.

EDIT:  I tried that first with no results.  So then I uninstalled and downloaded everything fresh

Is it still working? I ran the game yesterday after fresh install but  today its a no go again.

[Banshee7]

Is it still working? I ran the game yesterday after fresh install but  today its a no go again.

I won't know until Friday.  I am only able to play on the weekends. 

On another note.  After I uninstalled and reinstalled everything, I seem to be getting even better FPS while running even higher graphics settings than before.  Which leads me to my next question.  When you install the game, I noticed that the Max Texture size is 1024 (I was running 512).  Is the Hi-Red pack already installed with the game?

[Skuzzy]

The high res package is not installed with the game.  It will download it automatically, if you leave the Maximum Texture Size setting at 1024, or higher, if the current version you have is incorrect or if there is none installed.

[Nathan60]

Could the settings  of  graphic be casuing this? Maybe conflict with some video cards?

[Skuzzy]

Also note, just discovered a bug that could be causing this.

Here is the qualifier.

If you can get the game started, go to online and the game crashes after you login, BUT you do not get the arena list, then remove the "sysinfo.cfg" file from the games settings folder and see if that fixes your problem.

[Lye-El]

Also note, just discovered a bug that could be causing this.

Here is the qualifier.

If you can get the game started, go to online and the game crashes after you login, BUT you do not get the arena list, then remove the "sysinfo.cfg" file from the games settings folder and see if that fixes your problem.

Removing that file worked like a champ. It has been a couple of months since I have been on because of the aceshigh.exe crash. Today was the day I was getting around to try a total deletion and reinstall and decided to take a quick cruise on the board again just in case I found anything new about this crash and came across this post.

[Swoops]

Can play game in offline mode just fine...but for some reason it crashes everytime I try to logon...