game freezes

[jollyFE]

.resetv usually ends up freezing the game....after a few min most sounds drop out, but guns and hits still work but no wind noise of vox.  any suggestions?

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.111118-2330)
           Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
       System Model: To Be Filled By O.E.M.
               BIOS: BIOS Date: 09/01/08 15:35:47 Ver: 08.00.15
          Processor: AMD Phenom(tm) 9550 Quad-Core Processor (4 CPUs), ~2.2GHz
             Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
          Page File: 1940MB used, 14440MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode

DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

Sound Devices
-------------
            Description: Speakers (Logitech G930 Headset)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: USB\VID_046D&PID_0A1F&REV_0100&MI_00
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/20/2010 06:43:52, 109696 bytes
            Other Files:
        Driver Provider: Logitech, Inc.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Logitech G930 Headset)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/20/2010 06:43:52, 109696 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF


any help would be great

[The Fugitive]

I'm no "guru" here but this is what I would look at. There is an issue with AMD cpus where they don't run all cores in the game. Your headset is USB which uses CPU power. If the cpu isn't running all its cores you might be running into a starvation issue in which case windows may be dropping sound to save room for the other things it's trying to run. Try running the game for a bit using desktop speakers with out the headset to see if it runs without issues.

[Skuzzy]

It really does sound like there is something blocking the games VOX function.  Like a firewall or router firewall or anti-xxx software.  Or if you are on wireless, just a lot of bit errors in the stream.  Maybe the router is due for a power cycle?

[jollyFE]

Just bought a new router, a Cisco ea4500.  Is there a certain setting I'm looking for?

[Skuzzy]

The VOX server needs to connect back to your computer.  Typically, firewalls block this as it is an asynchronous connection request which is not established.

[jollyFE]

Im using zone alarm for the firewall, do I need to change a setting in the router?  If so could you point me in the right direction.

[Skuzzy]

If the router firewall is enabled, then it may be blocking the game VOX connection.

Easy way to verify this is to remove the router from the network, connect directly to the cable modem and see if VOX works.  If it does, then you know where the problem is.  As to how to fix it, I have no idea.  It will be some configuration option in the router.

[jollyFE]

Ok, I'll give that a shot

[jollyFE]

I just bought a new router Cisco e4500, still does it.  Now the external sounds go out after. About 2 minutes, vox works even when the exterior sounds quit.  My gun and stress and stall sounds still work.  Seems like internal to me sounds always work but the external one go away.

[Skuzzy]

VOX and external sounds are two different systems.  VOX depends on networking, external sounds do not.  As far as the game is concerned, game sounds are game sounds.  VOX is the only thing unique.

Check your speaker configuration in Windows, also check the sound devices the game is using as well (Options->Preferences->Game Sounds).  If your computer has more than one active sound card (check that in DXDIAG, should only be one sound tab), then that can also cause problems.

[jollyFE]

Will do, thanks

[bustr]

If you are using a custom soundpack, change back to the default game sounds untill you work out this issue.