Low Frame Rates

[SWrokit]

Been dealing with Dell Support for some time now    OMG!!!!  Dell out sources the support.  It's bad when you can't understand what they are saying, it's even worst when they can't understand what I'm saying 

I've one heck of a gaming rig, yet my frame rate is taking one hell of a hit.  Mind you, I am no computer minded person.......so keep it simple.  It appears I have a memory problem (that coming from someone who is STUPID with computers).  I'll post my chit, hopefully someone (other than DELL) can help.

Damn, I lost the title for pulling up system info, anyone?

<S>
Rokit

[The Fugitive]

start/run/dxdiag. clcik the save info button at the bottom. Cut and paste the first third of that saved file here. (whole thing is to large to fit and the first third is usually enough info to help you out.)

[SWrokit]

Damn Fugitive, thanks Bro!!

[SWrokit]

------------------
System Information
------------------
Time of this report: 4/13/2012, 13:18:25
       Machine name: CCS-ED446C5F95E
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.111025-1629)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.               
       System Model: Dell XPS720                 
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 A06
          Processor: Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz (4 CPUs)
             Memory: 3070MB RAM
          Page File: 655MB used, 4299MB available
        Windows Dir: H:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce GTX 560 Ti 
     Manufacturer: NVIDIA
        Chip type: GeForce GTX 560 Ti
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_1200&SUBSYS_83901043&REV_A1
   Display Memory: 1024.0 MB
     Current Mode: 1680 x 1050 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0012.9610 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 2/29/2012 15:58:00, 4309760 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 2/29/2012 15:58:00, 13417632 bytes
Device Identifier: {D7B71E3E-5140-11CF-7956-9CA300C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x1200
        SubSys ID: 0x83901043
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_C ModeMPEG2_D
 Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: SB X-Fi Audio [0001]
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00431102&REV_04
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ctaud2k.sys
         Driver Version: 6.00.0001.1348 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/7/2010 23:14:20, 537048 bytes
            Other Files:
        Driver Provider: Creative
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 1, 192000
Static/Strm HW Mix Bufs: 128, 127
 Static/Strm HW 3D Bufs: 128, 127
              HW Memory: 0
       Voice Management: Yes
 EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

            Description: NVIDIA High Definition Audio
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0016&SUBSYS_10DE0101&REV_1001
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: nvhda32.sys
         Driver Version: 1.03.0012.0000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 1/17/2012 04:45:58, 123712 bytes
            Other Files:
        Driver Provider: NVIDIA Corporation
         HW Accel Level: Full
              Cap Flags: 0xB5B
    Min/Max Sample Rate: 44100, 48000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: SB X-Fi Audio [0001]
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: ctaud2k.sys
         Driver Version: 6.00.0001.1348 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/7/2010 23:14:20, 537048 bytes
              Cap Flags: 0x41
           Format Flags: 0xFFF

[Skuzzy]

Just real quick.

1)  You need to look at what is running in the background and the average CPU usage.  Your CPU is not that fast and is going to limit your performance, so you need to free it up as much as possible.
2)  You have two active sound cards.  Get rid of one of them.  That will cause stability and performance issues.

[SWrokit]

When I go online I use "Game Booster', kills background.  Have no idea about running 2 sound systms.

Thanks Roy for looking.

[SWrokit]

Roy,,,,damn man thank you big time!!!  It was the second sound system working in the background, just as you said.  Deactivated second sound system and now I'm pegging frame rates as normal.  Damn man, thank you very much!!

Yall just don't understand, I've been on the phone will DELL for the past week and a half.  Between they can't understand me, and I can't understand them..........   Last DELL guy screwed up my settings so bad, it took me 2 hours to undo what he did 

Wish I had of posted in here a month ago 

Again, Thanks!!

<S>
Rokit

[Skuzzy]

Glad you have it resolved.

Windows has never been able to deal with multiple hardware sound devices well at all.

[Bino]

Lots of video cards have an "HD Audio" chip on them for playing DVDs in the computer.  I think that may be what you ran into, here.

[kilz]

Lots of video cards have an "HD Audio" chip on them for playing DVDs in the computer.  I think that may be what you ran into, here.

that is exactly what happen. SWrokit had his monitor hooked up VIA HDMI cord and audio coming thru it.

for those of you that might find this thread looking to resolve the same problem, you can disable the sound from the video card in the video cards tool bar. for Nvidia you just open up the video management tool and disable it in there.

[Dragon]

But the video card "HD audio" chip doesn't affect normal on-board(MB) sound chips?  Or can it?

[Skuzzy]

But the video card "HD audio" chip doesn't affect normal on-board(MB) sound chips?  Or can it?

Sure it can, due to how Microsoft chains all the devices together.  It is an absolute kludge how they manage multiple sound devices.

[kilz]

Sure it can, due to how Microsoft chains all the devices together.  It is an absolute kludge how they manage multiple sound devices.