AcesHigh.exe has encountered a problem

[Tazz69]

I have a newish computer and install the game on it and now i receive this message after i'm booted to my desktop after only being in the game for under a minute. I uninstalled and re installed the game twice and this happens to me when im in the offline and online arenas. Am I missing something? I can't figure out what the issue is. Please help, having with drawls of AH !!!

[gpwurzel]

Check your firewall settings to ensure its allowed out to the net.

Wurz

[The Fugitive]

post the first first third of your Dxdiag, maybe your computer isn't enough to run the game. Another way to test would be start the game, and then go into the video settings before you log in. Adjust the texture size lower and then try it again.

[Tazz69]

this is my Dxdiag, not sure if it enough....any help would be appreciated. If more Info is needed, let me know, I don't know much about computers...

Windows 7 Enterprise N 64-bit (6.1, build 7601)
LENOVO model 5043AGU
LENOVO Bios Rev 1.0
Processor: AMD Athlon II x3 435 Processor (3 CPU) ~2.9 GHz
Memory: 2048 MB RAM
Page File: 1254MB used, 2327MB available
DirectX 11

ATI Radeon 3000 graphics
Internal DAC (400MHz)
Total Memory: 892 MB
Display: 1366x768 (32-bit)(60Hz)

[AKP]

Did you install the game as an administrator? 

[The Fugitive]

more would be better, but it looks like it's an on board video card, and that is very little ram. When the game first loads up and the pad comes up, instead of clicking "online arenas" click on the "video settings" button. When that opens select 256 texture size and hit the ok. When the game restarts, try going on  line and see if it loads.

[Skuzzy]

The system only has 2GB of RAM and 892K of that is being used by the video chip.  With Windows 7 64 bit, that leaves very little room for any applications to run.

I think even if you manage to get the game to run it is going to run very badly with so little system RAM.

[Tazz69]

i have a graphics card that is being installed, its a MSI RX200XT Diamond 512. Will that help enough that the game will run fine? I don't turn any graphics on besides Bump Map Terrain and Detailed Water.

[Skuzzy]

I cannot find anything about that video card.  All the sites Google comes up with are not in English.

You need to make sure you can disable the on-board video.  It seems AMD built the video chip into the CPU and did not provide a method to disable it, according to what I have been able to find out so far.

Not being able to disable the onchip video circuit still allows that part to grab system RAM away from your computer.  With so little system RAM, it will make it tough for the game to run smoothly.

[gyrene81]

that's a lenovo mini tower...just barely above a laptop. 

that athlon 2 processor does not have the graphics chip built into it. the chip is on the mobo. looks like the mobo is a micro atx amd 760g northbridge with onboard radeon 3000 graphics chip. if you put an actual video card in the pci-e x16 slot the onboard chip should automatically disable in the bios.

can't find any reference on that rx200xt, even on amd's website. sounds old. if its anything like the rest of the old ati/amd x series video cards, it's barely better than the onboard graphics chip.

if you want to run aces high on that system beyond looney toons graphics, you're gonna have to replace the power supply with a 450watt minimum and get a better video card.