For account related help (login, password...): billing@hitechcreations.com
For game technical support: support@hitechcreations.com
If you are getting a bounce back, just PM me (on the bulletin board) the bounce back error and your email address. It could be our SPAM filter at work. False positives do occur.
It could also be your ISP has us blocked and that would also prevent you from sending us email.