Not Optimum Mode

[bongboy1]

So I was playing last night and my cat hopped up on the desk n pressed something on the monitor. The screen went black with a sign that says Not Optimum Mode, Rocommended Mode 1920x1080 60Hz. I also couldn't back out, alt f4, or ctrl alt del. Froze up and had to do a cold hard shut down. I switched it to the recommended mode, which wasn't were I've had it at for the past 2 years, and its still freezing up when I open up aces high.

[100Coogn]

I would ask the cat, if he remembers which button he may have pressed.   



j/k...   
It sounds like 1920 x 1080 60Hz would be the optimum mode.  But if you've already changed that, then I don't know.
Somebody will be along shortly with a better answer.

Good luck.
Coogan

[bongboy1]

[bongboy1]

I still need help. My computer or ah2 is seriously jacked up. Its freezing up everytime I open up aces high or when I log into arena depending on the resolution. Ahhhhhhhhh!! 

[bongboy1]

So I have it set to 1920x1080 60Hz and I can now get into the log in point but it still gives me the
"Not Optimum Mode
Recommended Mode
1920x1080 60Hz
Analog"
Message which floats around the screen. I befriefly get to see the tower n map before the screen goes black and this message pops up.

[The Fugitive]

1920x1080 is your monitors optimum mode/resolution. Start the game and when the first screen comes up click on "video settings" in there set the resolution to 1920x1080. You may want to note what it is set at when you first check. If your monitor was set at a lower resolution say 800x600 and the game was set that way too jumping up to the higher settings my be pushing your computer to hard and you might have to drop some of the settings in the game to get it stable, or you could set the monitor to what ever setting you find in the video settings in the game.

[bongboy1]

You are the man fugitive!!  fixed it!!! I think I may be in the market for some extra ram? Hard drive? Video card?

[The Fugitive]

post the first third of the dxdiag report for your computer. The gurus here will point out where you may be lacking.... well in your computer at least 

[bongboy1]

  thanks fugitive

[bongboy1]

------------------
System Information
------------------
Time of this report: 9/23/2012, 22:17:28
       Machine name: CHARLIE-PC
   Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.120402-0336)
           Language: English (Regional Setting: English)
System Manufacturer: Gateway
       System Model: FX6800-01e
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.7GHz
             Memory: 3062MB RAM
          Page File: 2324MB used, 4016MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
     DxDiag Version: 7.00.6002.18107 32bit Unicode
------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)
---------------
Display Devices
---------------
        Card name: ATI Radeon HD 4850 Series
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI Radeon Graphics Processor (0x9442)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_9442&SUBSYS_E810174B&REV_00
   Display Memory: 2294 MB
 Dedicated Memory: 1019 MB
    Shared Memory: 1275 MB
     Current Mode: 1280 x 800 (32 bit) (60Hz)
          Monitor: Generic PnP Monitor
      Driver Name: atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
   Driver Version: 7.15.0010.0142 (English)
      DDI Version: 10.1
   BGRA Supported: No
Driver Attributes: Final Retail
 Driver Date/Size: 9/19/2010 02:17:18, 2143744 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp:
Device Identifier: {D7B71EE2-D702-11CF-9F76-1AC8A1C2CA35}
        Vendor ID: 0x1002
        Device ID: 0x9442
        SubSys ID: 0xE810174B
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_A ModeMPEG2_C
 Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                   {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a
      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a
      Device Name: Media Center Interface
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04EB, 0xE030
        FF Driver: n/a
      Device Name: Media Center Interface
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04EB, 0xE030
        FF Driver: n/a
      Device Name: Media Center Interface
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04EB, 0xE030
        FF Driver: n/a
      Device Name: Saitek X52 Pro Flight Control System
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x0762
        FF Driver: n/a
      Device Name: USB2.0-CRW
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x0BDA, 0x0152
        FF Driver: n/a
Poll w/ Interrupt: No
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 538.6 GB
Total Space: 705.4 GB
File System: NTFS
      Model: Hitachi HDS721075KLA330
      Drive: D:
      Model: HL-DT-ST DVDRAM GH15F
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), , 0 bytes

[bongboy1]

It keeps cutting me off so just leave ur email or pm it to me and I'll send you the full dxdiag. Thanks for the help guys 

[MrKrabs]

Cat: Pet MEH!
You: I cannot see, I want to play
Cat: PET MEH NAO!
You: Later behave and let me club baby seals...
Cat: (*presses button on monitor) Haha, now you only have me to enjoy
You: WHHHHHHHHYYYYY (> ; ____ >

[Rob52240]

I've been having the same issue.

I was running 2 monitors but needed more desk space for work so I disconnected one of them.

Now my game crashes more often than not while logging in.

[morfiend]

Bong,

  a couple of thing stand out in the dxdiag,you're running 1200 by 800 on the monitor and you have a generic plug and play driver.

   You might want to get a proper driver for your monitor and set the ame and your desktop to same resolution.

  Also your vidcard is abit dated,you might look at getting 1 of the latest generation cards.



   

[100Coogn]

I've been having the same issue.

I was running 2 monitors but needed more desk space for work so I disconnected one of them.

Now my game crashes more often than not while logging in.

Don't know if this helps or not Rob, nor do I know what type of GPU you have.  If you have an Nvidia based card, you may have a setting similar to this.
Right click on the desktop to access it, if it is Nvidia.



Coogan