I've only recently starting reading through the wishlist forums, and I've found probably two dozen ideas that I agreed with, many that had never even occurred to me before.
I've also noticed that in recent weeks HTC seems to really have stepped on the throttle in terms of updates, forum participation, server migrations, all kinds of important and I'm sure appreciated work for the players.
What I'd like to see is perhaps a monthly or even quarterly "state of the union" post from HTC regarding, well, the state of the union. Future plans, current issues being examined, that sort of stuff. For the hour or two (probably two if HT is typing it) it would take to put something like this out in the run of site forum(News) on the BBS, I think it would pay dividends in terms of answering questions, increasing interest, and just being something to look forward to every X period of time. Over the years there have been a number of player created initiatives like Fugitive's Cartoon and the ones that predated him, and I've always really enjoyed them, and the waiting period for a new one always kept me coming back to check things out. IMO a regular newsflash from HTC would be even more popular. I'm not complaining, we get a lot of news in terms of front page sneak peaks at new units, and monthly scoring results and the like, but they are sporadic, and what I'm suggesting would be information and news on a regular schedule as well, probably every quarter being best IMO.