all my anti virus is shut down...meaning it doesnt even start up when i turn my computer on.....and windows hasnt informed me of any kind of a problem where its asking for it get passed a firewall...i dont know what the problem is...and if your saying that is NOT on your server end. then im gonna have to request for a refund. The game worked fine before update, you release update, game dont work no more...im trying to find out the problem but so far i cant find it