Can't log into MA

[Rich46yo]

It is looking like it might be a Verizon issue.

No Comcast to.

[Schen]

Im with cogeco in northbay ontario, tech suppirt ran a trace on there end and are investigsting.

Skuzzy is on it as well

http://bbs.hitechcreations.com/smf/index.php/topic,364183.0.html

[wayneman47]

Shaw Cable in Calgary was able to trace route them at the .149 prefix but vry very slowly,as of tonight at 2300 and from my pc could not still the same on all 3 ip's.

[Skuzzy]

What anti-xxxx software are you using?

Something local to your computer appears to be the issue as the traces/Ping Plots look normal.

[wayneman47]

Avast anti virus and as of today am doing a full   AV scan found a rootkit virus,may be at the heart of the issue,may the av itself Skuzzy,does AH have any issues with Avast that you know of?

[Rich46yo]

No resetting your router to factory should solve it.

[Skuzzy]

Avast anti virus and as of today am doing a full   AV scan found a rootkit virus,may be at the heart of the issue,may the av itself Skuzzy,does AH have any issues with Avast that you know of?

Avast, AVG, and Kapersky have all given up problems from time to time.

[Schen]

Im using trend micro antivirus. I have called my isp they are showing fine, ping plotter is showing fine but I am still having the original problom of not being able to connect and play the main arena. Just earlywar midwar, training arena and deuling arena. I am at a loss, going on 5 days being unable to play

[Skuzzy]

Try a fresh installation of the game.  I doubt that will fix anything related to the problem.  Something is interfering with the game, at the port locations for the Late War arena, as there are other arenas, on the same server, you have no issue getting a connection to.

Now, that said, if your computer is taking too long to connect, and that is quite possible given the Internet issues we have been seeing, reducing the game graphic requirements could help.  Maybe.

[Schen]

so far I have done a full installation, reset router, reset comp, changed graphic settings, and am still at same boat, so yea lol what can I do now?

[Skuzzy]

Does it seem to take a long time at the loading screen for the arena?

[Schen]

looking at the ping when logged in, I cant connect to any server ending in 154? just 153.... ?????

[Schen]

when I open game and click online arenas, it seems to take awhile, then it shows ping on those areanas I stated and none on the others identical to my first post in this topic

[Skuzzy]

I cannot trace back to your IP address, no matter what server I use.  It is stopping at the gateway between Verizon and Alter.net.

When it finally gets passed that block, it is timing out in cgocable.net's network.

[Schen]

any ideas sir? im not a supper geek and have exhausted all I know, I called cogeco teir 2 tech and the said its all good on there end?