Author Topic: Trouble w 3840x2160 res on 4K TV  (Read 2695 times)

Offline PapaFox

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Trouble w 3840x2160 res on 4K TV
« on: September 01, 2014, 02:09:31 PM »
I'm trying to run the latest version of Aces High on a 4K TV that is connected to an Nvidia 760 via an HDMI 1.4 cable. I understand the issue of 30 fps until HDMI 2.0 video cards come along. I can run Aces High offline fine at 2560x1600 res (30fps limited), but Aces High fails to successfully load when my desktop is set to 3840x2160 res and Aces High is set to the same resolution. I have no problem running Prepar3d 2.3 on this rig at this resolution. Any suggestions?
« Last Edit: September 01, 2014, 02:11:56 PM by PapaFox »

Offline terrydew

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Re: Trouble w 3840x2160 res on 4K TV
« Reply #1 on: September 01, 2014, 07:56:25 PM »
Can't help with problem but have been considering same setup if Rift doesn't work out. Also have P3d v2.3. Can you see much difference with P3d at 4k vs 1080p?

My only suggestion on problem is to try turning vsynch off in AH

Offline MrRiplEy[H]

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Re: Trouble w 3840x2160 res on 4K TV
« Reply #2 on: September 02, 2014, 12:14:08 AM »
In older versions of directx resolutions are capped to 2048x1536. But I don't think its possible that the current AH version still uses DX7.
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Offline Skuzzy

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Re: Trouble w 3840x2160 res on 4K TV
« Reply #3 on: September 02, 2014, 10:45:57 AM »
There is nothing in Aces High which should prevent the game from starting at that resolution.  We have many players running 5760x1080 resolution (three monitors).

The startup window is just a basic Windows window.  What happens when you try to start the game?  Please be very detailed and specific.
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Offline Zerstorer

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Re: Trouble w 3840x2160 res on 4K TV
« Reply #4 on: September 02, 2014, 10:53:13 AM »
I can confirm Skuzzy's statement.  I run the game 5990x1080 on my three monitors, higher than 5760x1080 to correct for the monitor bezels.
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Offline MrRiplEy[H]

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Re: Trouble w 3840x2160 res on 4K TV
« Reply #5 on: September 02, 2014, 12:49:58 PM »
I'm trying to run the latest version of Aces High on a 4K TV that is connected to an Nvidia 760 via an HDMI 1.4 cable. I understand the issue of 30 fps until HDMI 2.0 video cards come along. I can run Aces High offline fine at 2560x1600 res (30fps limited), but Aces High fails to successfully load when my desktop is set to 3840x2160 res and Aces High is set to the same resolution. I have no problem running Prepar3d 2.3 on this rig at this resolution. Any suggestions?

Have you tried disabling vsync? Maybe the low refresh rate is causing something to go funky.
Definiteness of purpose is the starting point of all achievement. –W. Clement Stone

Offline Warmongo

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Re: Trouble w 3840x2160 res on 4K TV
« Reply #6 on: September 02, 2014, 02:45:08 PM »
I'm trying to run the latest version of Aces High on a 4K TV that is connected to an Nvidia 760 via an HDMI 1.4 cable. I understand the issue of 30 fps until HDMI 2.0 video cards come along. I can run Aces High offline fine at 2560x1600 res (30fps limited), but Aces High fails to successfully load when my desktop is set to 3840x2160 res and Aces High is set to the same resolution. I have no problem running Prepar3d 2.3 on this rig at this resolution. Any suggestions?

Can you use DisplayPort?

Offline BoilerDown

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Re: Trouble w 3840x2160 res on 4K TV
« Reply #7 on: September 05, 2014, 09:28:37 AM »
What games successfully run at 3840x2160 res where Aces High does not?
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Offline PapaFox

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Re: Trouble w 3840x2160 res on 4K TV
« Reply #8 on: September 06, 2014, 01:55:55 AM »
Terrydew- Yes, 3840x2160 res is everything you would like it to be. Everything is in higher res. I'm only at 30fps until Nvidia 800 series comes out with HDMI 2.0, but I am liking the 4K display all the same. I went with 48" in a TV because I thought 28" or 30" was just too small to take max advantage of the resolution. I mostly use the 4K TV for work. Games and sims are just for fun when there's time.

Mr. Ripley- My Nvidia 760 uses a fairly high version of DirectX in Prepar3d 2.3, and since I can see the high resolution fine in that sim, I believe DirectX is ok on my computer. I tried disabling vsyn but it made no difference. Thx for the suggestion, though.

Skuzzy- I too have been running Aces High fine on this very computer with 3 1920x1200 res monitors running in Nvidia Surround mode. The error I get is a small window with "Aceshigh.exe" at the top and the message "aceshigh.exe has stopped working    A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". There's a "close program" button at the bottom. Now that I write these words I am wondering if something left over from my multi-monitor setup is messing things up. I will do a little snooping around the graphics side of things to see what I can discover. Most likely, I will update the graphics card driver so as to start over. When Aces High goes down, I cannot move the mouse, I cannot click on "close program". Instead, I Ctrl-Alt-Del to task manager. Aces High IS NOT shown as an application and I get out of the situation by closing aceshigh.exe in processes.

Warmongo- The TV has no displayport input

Boilerdown- I've only tried Prepar3d 2.3 and Aces High so far. I don't have any games on this computer, just various flavors of flight sims and combat sims.

Offline PapaFox

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Re: Trouble w 3840x2160 res on 4K TV
« Reply #9 on: September 06, 2014, 02:16:05 AM »
I just installed the latest Nvidia driver and same problem persists. When I start Aces High, I see flashing screen and then I am returned to the Aces High launch window, I hear the Aces High music for about half a second, and then all freezes and goes quiet. Only Crtl-Alt-Del gets me out of the fix. Same message as mentioned in previous post persists.

An observation: My 3 1920x1200 monitors combined together gives me about 6.9 million pixels
My 1 4K TV at 3840x2160 gives me 8.9 million pixels (not one dead either ; ))   Does anyone operate Aces High with 8.9 million pixels or more? I bring up the pixel count issue because Aces High is running fine on the TV at 2560x1600 res. Naturally, I want the full resolution, though.
« Last Edit: September 06, 2014, 02:18:09 AM by PapaFox »

Offline terrydew

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Re: Trouble w 3840x2160 res on 4K TV
« Reply #10 on: September 06, 2014, 09:34:32 AM »
Is TV hdmi 2.0 or 1.4. If 2.0 try a displayport or DVI to hdmi adapter made for this. I believe then the card will put out 60 Hz. This is based on my 4K research and not on experience since I haven't taken the plunge yet.

They sell adapters that claim to work for this.

Offline PapaFox

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Re: Trouble w 3840x2160 res on 4K TV
« Reply #11 on: September 06, 2014, 01:25:37 PM »
Terrydew- All the displayport to HDMI adapters I've found so far display up to 1080p resolution. I think I'm going to have to wait for true HDMI 2.0 video card before I'm in luck. My Sony 4K TV is firmware upgradable to HDMI 2.0, fortunately.

Offline morfiend

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Re: Trouble w 3840x2160 res on 4K TV
« Reply #12 on: September 06, 2014, 01:34:20 PM »
 I have been interested in a 4k tv display as a monitor for awhile now!  My research so far has it that 30fps was the max you could get because of bandwidth, some have worked around it with dual cables and adapters but everything I have read so far has said it wasnt ready for prime time quite yet.

  Lack of 4k media was only one of the obstacles,and while 30 fps may be ok for TV it just would cut it when it came to computer gaming.  Hopefully soon it will all work together and I'll be getting a 4k at that time,now if the motion blurr can be taken care of we may finally have realistic looking displays,like looking out the window....almost!


   :salute

Offline PapaFox

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Re: Trouble w 3840x2160 res on 4K TV
« Reply #13 on: September 06, 2014, 02:58:36 PM »
Morfiend- I primarily purchased the 4K tv for productivity work. I have to complete a non-fiction book in the next month and have to lay out the chapters on virtual 3x5 cards using a word processor especially developed for writers. A lot of screen real estate is needed for such a project, and a 48" 4K TV is perfect for my needs. I'm extremely productive with the 4K tv and for my application 4K is ready for prime time. That said, I think we'll need to see Nvidia 800 series graphics cards with HDMI 2.0 support before the gamers will want to migrate, but why not use my experience to gain knowledge regarding how suitable 4K will be for Aces High? As soon as a second individual with 4K reports in, we can determine if the 8.9 million pixels is an issue with Aces High at the moment of if there's some specific issue with my setup. We'll have various shortcomings associated with 30 fps play until HDMI 2.0 graphics cards appear, but wouldn't it be nice to know that 4K actually works fairly well for Aces High? There's a tremendous variation in quality of 4K displays at present. Sony's 4K TVs have a noticeable visual advantage in text documents over the inexpensive 30fps max Saiko displays, from what I've gathered after reading internet reviews. Dedicated monitors of 40" or 50" size will be better than the TVs but they'll likely be too pricey for a while.

One of my discoveries so far is that 48" makes for a really terrific size in a 4K TV if you're hooking it up to your computer. I believe that 30" displays will be very clear, but the pixel density will be too high to take full advantage of the higher resolution. So far I'm very happy with the 48" size in this resolution. It's pixel density is higher than my 1920x1200 28" monitor, and I like the pixel density right where it is on the TV. Scenes are very clear on my other sim but the details are not so small that my eyes have trouble taking in the details.
« Last Edit: September 06, 2014, 03:14:35 PM by PapaFox »

Offline morfiend

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Re: Trouble w 3840x2160 res on 4K TV
« Reply #14 on: September 06, 2014, 04:35:14 PM »
 Papa,

  I agree and I was happy to see this post about the display!

  Presently I use a 55" LG 120hz tv to play AH on,I was using a 24" widescreen then got a 47" 3d smart TV but I had some issues with the smart and asked the wife if she would like it for the family room..... :devil  She asked what I was going to use and I said I would buy a cheaper unit that should be better for the comp. I neglected to tell her it would be larger,stuff she didnt need to know.... :D

   I realize there is a huge difference in some of the 4k units,I've been able to check out a couple and while I never did a side by side,you could tell the cheaper units werent as good.

   I hope they can overcome the blurr,thats the only problem I have with my TV,and it's only seen on the icons as I move views other wise it compares well with my "normal" 24" widescreen computer monitor.  One thing of note,it would take 6 monitors like my 24 to equal the screen size of the 55,3 across and 2 high so there's no comparison as far as realestate area. 

   Ideally I'd like an 80in monitor,that would give me close to lifesize,maybe even better and I can sit back about 5 or 6 feet from the monitor so I can see it... ya I cant see inside 3 ft very well.....if at all!


   Keep us informed,I might have to send the wife on vacation......  She's not allowed in the mancave!! :noid




   :salute