''Host connection lost''

[Sgt.Laguna]

I have problems with Aces High, every time i try to connect to online arenas a message appears on the screen saying ''Host connection lost'' I already tried at least 60 attempts but keep saying this message i already make what Roy have said to me but nothing make difference
please help me

[The Fugitive]

Be sure your anti-virus is set to allow Aces High. Download and install Ping Plotter. After you install it use it to ping first the aces high site to see if it can connect for logins, and then the arena server here 71.252.137.154

If you cant connect to the aces high site it won't log you in, if you cant connect to the game server you can enter there. If the pings show "red" info it is not good. Post a picture here (screen shot) for more info on the ping plots.

[Sgt.Laguna]

Be sure your anti-virus is set to allow Aces High. Download and install Ping Plotter. After you install it use it to ping first the aces high site to see if it can connect for logins, and then the arena server here 71.252.137.154

If you cant connect to the aces high site it won't log you in, if you cant connect to the game server you can enter there. If the pings show "red" info it is not good. Post a picture here (screen shot) for more info on the ping plots.

http://prntscr.com/841ffz

[Sgt.Laguna]

Be sure your anti-virus is set to allow Aces High. Download and install Ping Plotter. After you install it use it to ping first the aces high site to see if it can connect for logins, and then the arena server here 71.252.137.154

If you cant connect to the aces high site it won't log you in, if you cant connect to the game server you can enter there. If the pings show "red" info it is not good. Post a picture here (screen shot) for more info on the ping plots.

http://prntscr.com/841gnf

[Skuzzy]

I cannot see anything at that site.  If you are using Ping Plotter, then you can have it save the data in ASCII/Text format and post it directly to the forum.

[Lusche]

I cannot see anything at that site. .

[Skuzzy]

Okay, we have been exchanging emails, unless this is another user. 

The first hop, right at your Internet connection is causing problems.  You need to get this information to your Internet Service Provider and have them take a look at your Internet connection.

Thank you Lusche.