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Author Topic: Horrendous Internet  (Read 881 times)

Offline chaser

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Horrendous Internet
« on: August 23, 2015, 05:08:51 PM »
So I have really really terrible internet at my house through Vyve Broadband. Looked to switch to AT&T and the fastest internet they provide is 768kbps. Vyve at least breaks 1mbps on occasions, even though I have 8mbps service. Long story short, I've called and complained, I've publicly shamed them on Facebook over and over and nothing has changed but I did manage a 25% discount. However, I have learned that neither AT&T nor Vyve has any plans to upgrade my side of town and it's been nearly 2 years since they upgraded the other side of town. If you go a mile west of here to my brothers house, he lives on the side of town that has been upgraded. He has AT&T and gets 6-7mbps and ping times of 25-30ms. My ping times hang out between 200-300ms.

So I ran a ping plotter to see where the bad stuff is happening but have zero idea how to read one of these. Can someone help?

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Offline Meatwad

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Re: Horrendous Internet
« Reply #1 on: August 23, 2015, 05:25:39 PM »
What kind of broadband is it, wireless or dsl? I highly doubt that is cable
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Offline chaser

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Re: Horrendous Internet
« Reply #2 on: August 23, 2015, 05:45:02 PM »
It is cable actually, but it gets beamed via microwave tower from my town to a town about 30 miles away and goes from there.
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Offline Meatwad

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Re: Horrendous Internet
« Reply #3 on: August 23, 2015, 05:55:53 PM »
Thats interesting, never heard of cable internet like that. Does it actually come into your house via coax cable from utility easement or do you have your own antenna on your property? Tried looking for the website but if its vyvebroadband.com, looks like that site got hacked
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I am No-Sausage-On-Pizza-Wad.
Das Funkillah - I kill hangers, therefore I am a funkiller. Coming to a vulchfest near you.
You cant tie a loop around 400000 lbs of locomotive using a 2 foot rope - Drediock on fat women

Offline Meatwad

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Re: Horrendous Internet
« Reply #4 on: August 23, 2015, 06:01:02 PM »
I pinged 24.112.127.236 since that was your worst time and I am getting 39ms ping. Sounds like something in their network is hosed


Number of years ago when I first got cable internet, my package was 768 down and 128k up. One of the hops to St louis was about 100-200ms. Ended up calling their tech support and after a couple of hours on the phone getting the runaround, I finally got someone that ran a pingplot and seen the same thing on their end. Not too long after that it was fixed and I had about a 50ms ping time, this was back in 2001 though.
« Last Edit: August 23, 2015, 06:03:33 PM by Meatwad »
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See Rule 19- Do not place sausage on pizza.
I am No-Sausage-On-Pizza-Wad.
Das Funkillah - I kill hangers, therefore I am a funkiller. Coming to a vulchfest near you.
You cant tie a loop around 400000 lbs of locomotive using a 2 foot rope - Drediock on fat women

Offline chaser

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Re: Horrendous Internet
« Reply #5 on: August 23, 2015, 06:04:58 PM »
Yeah it comes in as coax cable and then all internet traffic is sent over one tower. I've always assumed the tower was the choke point and I was really hoping the ping plotter could show that somehow. It really sucks cause there's a fiber optic line that runs through the city limits but we got bypassed.

And yeah their site has been down all day. They apparently got whacked pretty hard
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Offline bustr

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Re: Horrendous Internet
« Reply #6 on: August 23, 2015, 06:17:02 PM »
What is ATT's solution in your part of town? The same Microwave tower?
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Offline SysError

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Re: Horrendous Internet
« Reply #7 on: August 23, 2015, 06:45:27 PM »
So do you live in Nebraska?

I went to Vyve Broadband via google and got this:
"This site may be hacked" message

Check it out at:
https://support.google.com/websearch/answer/190597?p=ws_hacked&rd=1

So no thank you.

Question:  Why do you go from 192.168.1.1 to 192.168.2.1?

Guess is that 10.132.68.1 is your gateway/modem/bridge whatever.

Assume that you have both primary and secondary DNS servers set.

From what I can tell your lines are owned by James Cable LLC.  If true, while not unusual, it could explain why you may not always be getting the skinny from Vyve Broadband.  They could be in the dark as much as you are.  (I once had T1 lines from Sprint and Qwest to the same site.  Whenever there was a problem with one, within half a blink the other would have the same issue.  Got nowhere with their NOCs.  Turned out that both of them had leased their lines from XO).

As I think about it, get in touch with Skuzzy, he knows how to read these better than most. :old:
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Offline Meatwad

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Re: Horrendous Internet
« Reply #8 on: August 23, 2015, 07:27:13 PM »
What town is the location of the tower
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Das Funkillah - I kill hangers, therefore I am a funkiller. Coming to a vulchfest near you.
You cant tie a loop around 400000 lbs of locomotive using a 2 foot rope - Drediock on fat women

Offline SysError

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Re: Horrendous Internet
« Reply #9 on: August 23, 2015, 07:49:38 PM »
Quote from: chaser on August 23, 2015, 06:04:58 PM
Yeah it comes in as coax cable and then all internet traffic is sent over one tower. I've always assumed the tower was the choke point and I was really hoping the ping plotter could show that somehow. It really sucks cause there's a fiber optic line that runs through the city limits but we got bypassed.

And yeah their site has been down all day. They apparently got whacked pretty hard

If your lines are owned by James Cable LLC., and the traffic does up a tower, then the following might be interesting.

https://www.fcc.gov/document/james-cable-llc-2

So in 2012 at least, they "couldn't" even re-paint a tower or replace them as recommended. 

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Offline Meatwad

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Re: Horrendous Internet
« Reply #10 on: August 23, 2015, 08:13:15 PM »
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See Rule 19- Do not place sausage on pizza.
I am No-Sausage-On-Pizza-Wad.
Das Funkillah - I kill hangers, therefore I am a funkiller. Coming to a vulchfest near you.
You cant tie a loop around 400000 lbs of locomotive using a 2 foot rope - Drediock on fat women

Offline chaser

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Re: Horrendous Internet
« Reply #11 on: August 26, 2015, 09:27:06 PM »
Sorry I went missing in action. Been busy the last couple days. Honestly I have no idea why my IP address does that. That's why I posted it here hoping someone knew how to read it.

The tower is here in Bowie, and I actually live about a 1/4 miles from the tower, if that.

That link about James Cable was quite amusing. Glad to know that's who owns the network around here  :bhead
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Offline icepac

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Re: Horrendous Internet
« Reply #12 on: August 26, 2015, 10:12:07 PM »
Don't get caught up in "speed ratings" because they usually have nothing to do with ping times.
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Offline Mano

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Re: Horrendous Internet
« Reply #13 on: August 29, 2015, 01:32:40 AM »
Howdy Chaser !

Ya might have to move to the other side of town if ya want decent internet.

 :salute
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