Author Topic: Computer Won't Start After Shipping  (Read 1132 times)

Offline MrKrabs

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Computer Won't Start After Shipping
« on: September 04, 2015, 05:34:05 PM »
Thanks to a couple of friends, I received a rig. The only problem is now is that it will not start.

System Specs:
Processor: Intel Core I7 3770K
CPU: Msi z77a-g45 Thunderbolt Mobo
Power Supply: Xeon 1000w

Things Tried So Far:
  • Resetting Of GPU
  • Resetting Of Power-2-Motherboard both 15-prong connections
  • Resetting RAM
  • Resetting Harddrive
  • Tested Outlet AND Plug Into Different Towers

Note: Found that the power switch was disconnected most likely during shipping and was reset into its proper home after reading through manual. No indicating light anywhere on motherboard. Fan on power supply does not turn on when back switch turns on.

Any ideas? Hopefully the powesupply and motherboard hasn't gone bad.
The boiling pot is put away and the crab has gone back to sea...

Offline Bruv119

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Re: Computer Won't Start After Shipping
« Reply #1 on: September 04, 2015, 05:39:46 PM »
have you tried hitting it with a big hammer?   
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Offline Dragon Tamer

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Re: Computer Won't Start After Shipping
« Reply #2 on: September 04, 2015, 06:01:13 PM »
Have you tried turning it off and back on again?

Offline Dragon Tamer

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Re: Computer Won't Start After Shipping
« Reply #3 on: September 04, 2015, 06:09:32 PM »
In all seriousness though, pull off the 24 pin connector. Grab your multi meter (if you don't have one, you can pick one up Lowes/Home Depot) and plug it into one of the molex connectors. Bridge the connection between the green wire on the 24 pin header and any black pin. Read If you are not reading any voltage between the pins on the molex, your PSU is dead.

Offline Drane

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Re: Computer Won't Start After Shipping
« Reply #4 on: September 04, 2015, 06:44:32 PM »
oops disregard you already tried it! :bolt:
« Last Edit: September 04, 2015, 06:49:31 PM by Drane »
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Offline guncrasher

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Re: Computer Won't Start After Shipping
« Reply #5 on: September 04, 2015, 08:02:51 PM »
did you put the little cardboard thingies before you screw the mobo on? is the fan power one  do you have all the power supplies conncected to the mobo?
 

is it plugged into the wall and is the light on?


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Offline 100Coogn

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Re: Computer Won't Start After Shipping
« Reply #6 on: September 04, 2015, 10:32:47 PM »
While you have the side cover off, locate the wires to the power switch.  Use some type of metal to jump the wires together. (screwdriver/nailclippers or whatever)  Just tap them together real quick and let go.  You won't get shocked, but it will determine if you have a bad power switch.

Hope it works.

Coogan
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Offline MrKrabs

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Re: Computer Won't Start After Shipping
« Reply #7 on: September 04, 2015, 11:16:23 PM »
While you have the side cover off, locate the wires to the power switch.  Use some type of metal to jump the wires together. (screwdriver/nailclippers or whatever)  Just tap them together real quick and let go.  You won't get shocked, but it will determine if you have a bad power switch.

Hope it works.

Coogan

Nope nothing
The boiling pot is put away and the crab has gone back to sea...

Offline 100Coogn

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Re: Computer Won't Start After Shipping
« Reply #8 on: September 05, 2015, 12:01:43 AM »
Damn.  I was hoping it was something simple...

Keep us posted.  I'm sure someone will be able to help out.

Coogan
Quote
From Wiley: If you're hitting them after they drop, that's not defense, that is revenge.
Game Id's:
AHIII: Coogan
RDR2: Coogan_Bear
MSFS-2020: Coogan Bear

Offline Chalenge

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Re: Computer Won't Start After Shipping
« Reply #9 on: September 05, 2015, 01:15:06 AM »
Unplug the PSU, and push in on the memory modules one by one.. Also check the fan plugs, and that the CPU fans is seated securely.
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Offline MrKrabs

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Re: Computer Won't Start After Shipping
« Reply #10 on: September 05, 2015, 01:42:48 AM »
Damn.  I was hoping it was something simple...

Keep us posted.  I'm sure someone will be able to help out.

Coogan

So after getting a few Z's I started at it again.

This time I started by detaching the power supply from the mobo and removing it from the system entirely. At this point I use the paperclip test on the power supply and it seems to have passed since the fan turned on.

SO... I looked over the main power to the mobo, detached and gave the pins a decent cleaning and reinstalled the power supply...

Good news is that it powered on, bad new is that it doesn't stay powered on.



Now the question is it the power supply? Or is there a short circuit?
The boiling pot is put away and the crab has gone back to sea...

Offline save

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Re: Computer Won't Start After Shipping
« Reply #11 on: September 05, 2015, 02:08:01 AM »
It could be the power supply, but also motherboard, or one of its attached components.
Normally when something else than the power supply is broken, it will beep one or more times, or have led lights, indicating what part to be looked over.

I remember one time when I got this problem, I did a Bios reset, and after that it worked. It's worth a shot.


« Last Edit: September 05, 2015, 02:15:16 AM by save »
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Offline 100Coogn

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Re: Computer Won't Start After Shipping
« Reply #12 on: September 05, 2015, 02:14:28 AM »
Also, make sure all of your fans are spinning.  Even the video card's fan. 
My computer acted like that once and it was just a zip-tie that was stuck in the video cards fan, preventing it from working.

Coogan
Quote
From Wiley: If you're hitting them after they drop, that's not defense, that is revenge.
Game Id's:
AHIII: Coogan
RDR2: Coogan_Bear
MSFS-2020: Coogan Bear

Offline MrKrabs

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Re: Computer Won't Start After Shipping
« Reply #13 on: September 05, 2015, 02:33:11 AM »
Also, make sure all of your fans are spinning.  Even the video card's fan. 
My computer acted like that once and it was just a zip-tie that was stuck in the video cards fan, preventing it from working.

Coogan

All fans spinning on the case and case panels. GPU fans running and CPU cooler fan running.

It could be the power supply, but also motherboard, or one of its attached components.
Normally when something else than the power supply is broken, it will beep one or more times, or have led lights, indicating what part to be looked over.

I remember one time when I got this problem, I did a Bios reset, and after that it worked. It's worth a shot.


After messing with the usual suspect RAM, I tried turning the rig on with the RAM and with the RAM in different slots. Without RAM installed it powered off as seen in the video with same time increment. But with the RAM installed into different slots, it powers on and stays on.

Looking at the top-right of the Mobo, all four indicator lights on the CPU phase are showing ok. NO BEEPS

But the catch is, the RAM are no longer in their corresponding colored slots. But mobo manual says nothing about "having" to have them color coded...

Online Copy Of Hard Copy I Have
http://www.manualslib.com/manual/680447/Msi-Z77a-G45-Thunderbolt-Series.html?page=28#manual

Corsair Vengeance RAM 8G Specs
http://www.corsair.com/en-us/vengeance-8gb-dual-channel-ddr3-memory-kit-cmz8gx3m2a1600c8
« Last Edit: September 05, 2015, 02:34:44 AM by MrKrabs »
The boiling pot is put away and the crab has gone back to sea...

Offline Chalenge

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Re: Computer Won't Start After Shipping
« Reply #14 on: September 05, 2015, 02:53:52 AM »
In order to use dual data rate (the DDR of DDR3) the memory must be in similar color slots. In your MBs case there is no primary color for the first memory to be populated mentioned, like there would be for some systems. So, as long as they are in slots of the same color they will work. I would have chosen DIMM1 and DIMM3 myself, but certainly not DIMM1 and DIMM2 (for instance).
If you like the Sick Puppy Custom Sound Pack the please consider contributing for future updates by sending a months dues to Hitech Creations for account "Chalenge." Every little bit helps.