Your Server Connection through ae-8-0.ear3.Dallas1.Level3.net is a disaster!!

[DamPhyN0]

yea yea....

I know!

"Nothing we can do!"

Game is completely unplayable during evenings.

Maybe if you lose enough subs you will finally do something?

[JimmyD3]

Dam, there is nothing they can do about the routing of the internet, that is independent of HTC.

[The Fugitive]

And what would you suggest they do? Maybe you could give them a few ideas on how to take control of the internet.

From your end, you can try relogging. Sometime you'll get a different path and so by-pass the problem server. Or maybe call your internet provider and log a complaint. Pushing it past the first couple of automatons will get you high enough to talk with someone who may be able to help. Third option is to get a new internet service provider. Maybe they use beter route and don't use server that over sell their lines like like "Level3" servers do.

[TequilaChaser]

yea yea....

I know!

"Nothing we can do!"

Game is completely unplayable during evenings.

Maybe if you lose enough subs you will finally do something?

Did you post in the "Technical support forum" because you needed some technical support?

Or just to make a sarcastic jab at HTC?

It is hard to tell from your first ever post on the boards!

Read the stickied  threads at the top of this forum, and run a ping plot and post the results here

Hope this helps point you in the right direction in figuring out and possibly solving your problem

TC

[DamPhyN0]

If that's all you got, then yes! it is a jab!

a Lil' hint....


MOVE THE Friggin' SERVERS!!!!

No need for buying an expensive overrated software like PingPlotter!!

HiTech knows there are issues with the location of their servers.

They choose not to do anything.

It's their business!

not yours!


Second post to Forums.....

Thank you!

[TequilaChaser]

If that's all you got, then yes! it is a jab!

a Lil' hint....


MOVE THE Friggin' SERVERS!!!!

No need for buying an expensive overrated software like PingPlotter!!

HiTech knows there are issues with the location of their servers.

They choose not to do anything.

It's their business!

not yours!


Second post to Forums.....

Thank you!

Nice of you to edit your post!

Fugitive gave you a lot of useful information regarding your "internet connection issues", that you for some reason think is HiTech and HTC's fault....

There are free ping-plotter programs to get and use, no need to waste money buying one

Just trying to help, never claimed that HTC was my business....

This is a tech support help forum, making posts to this forum, people are usually looking for help...not posting to cast insults, or blame their problems on HTC, everytime they have a problem...

You say HTC need to move their servers and that HTC knows they need to, funny how you are the only person posting this!

If there was a problem that was HTC's fault, this forum and message board would be flooded with posts like yours....

Good luck with YOUR problem....

Have a great day

[Skuzzy]

I see two problems on the return trip to your ISP.

The first one is at the gateway, between Level3 and newwavecomm.net.  The second one is in the newwavecomm.net network.  There appears to be a router flap happening.  These normally only last a bit, as the ISP gets aware of them pretty quickly.

No matter where the servers would be, there would be no way around these two issues, as it does appear newwavecomm.net is using Level3 as their transport.

Level3 is the most oversold network on the Internet, at the moment.  The issues are getting worse as it is an election year, which always (I mean always) means a substantial rise in Internet traffic.

However, Frontiernet is also using Level3 as transport as well.  Means less hops, which would normally be a good thing.  Of course the packet loss eradicates any gains with fewer hops.

It is getting harder and harder to get around Level3 as they are the primary carrier for Netflix, all the major ISP's have negotiated deals with them in order to move all that traffic off of other backbones.

As always, at the network edge it is difficult to know who is responsible for what.  It is either newwavecomm.net or Level3.

2  172.102.50.176 (172.102.50.176)  2.106 ms 172.102.52.52 (172.102.52.52)  3.317 ms 172.102.52.50 (172.102.52.50)  2.204 ms
 3  ae7---0.scr01.dlls.tx.frontiernet.net (74.40.3.17)  1.732 ms ae8---0.scr02.dlls.tx.frontiernet.net (74.40.3.25)  2.878 ms ae7---0.scr01.dlls.tx.frontiernet.net (74.40.3.17)  1.728 ms
 4  ae0---0.cbr01.dlls.tx.frontiernet.net (74.40.4.14)  1.702 ms  1.655 ms  1.724 ms
 5  lag-102.ear3.Dallas1.Level3.net (4.15.44.125)  7.685 ms  2.082 ms  2.441 ms
 6  CenturyLink-Level3.dallas3.Level3.net (4.68.63.50)  2.925 ms  2.375 ms  2.315 ms
 7  * * *
 8  63.151.216.118 (63.151.216.118)  27.680 ms  27.553 ms  27.610 ms
 9  host-24-100-53-227.newwavecomm.net (24.100.53.227)  30.156 ms  29.576 ms host-24-100-53-198.newwavecomm.net (24.100.53.198)  31.322 ms
10  host-24-100-53-179.newwavecomm.net (24.100.53.179)  28.652 ms host-24-100-53-221.newwavecomm.net (24.100.53.221)  29.472 ms host-24-100-53-179.newwavecomm.net (24.100.53.179)  29.920 ms
11  * * *
12  * * *
13  *