You got to love the VA medical system. No one is waiting excessive periods of time for an appointment, it’s called scheduling.
September 16, 0800 hours. report to VA clinical lab for annual wellness blood work.
September 17, 0800 hours receive phone call from VA primary care doctor, concerned with lab results. “your liver is failing”, “you must come in and see me right now”, “are you in any pain?”, “Stop all medications “. Doctor, should I drive over right now, “no, I”ve scheduled you for 1530 hours, September 19.”
September 19, 15:30 hours, “please provide urine sample and the doctor will see you next”. VA Doctor:” These tests are very bad”, “are you in any pain”, well, I”ve had a slight discomfort just under my right rib cage area. “well, I think your liver is damaged, we need to determine just how badly”. “I’m going to schedule tests and you need to see a gastroenterologist”, “VA Gastro can add you to their schedule for October 21, at that point they will schedule you for imaging perhaps in October or early November and will look at your liver and gallbladder.”
September 20, 0300 hours, I woke with pain, nausea, when I looked in the bathroom mirror, I looked like one of the Simpsons. I decided to seek 21 century medical advice, the internet, right, webMD. According to them, I was having a gallbladder attack, in the form of a blocked bile duct. I needed to have the blocked bile duct cleared and my gallbladder removed.
September 20, 08:00 local Non-VA Gastroenterologist met me at his office and drove me directly to the ER. 0830 hours, all bloods drawn, Imaging perform an abdominal ultra sound followed by an MRI. 1500 hours the Gastroenterologist perform a procedure to clear the bile duct. I was introduced to a Surgeon who would attempt to remove the Gallbladder Laparoscopically within the next 24 hours. Unfortunately that procedure had to be changed from a laparoscopic to an open procedure midstream. But all is well, I’m on the mend. I returned home, September 26, 1400 hours.
It’s not the VA’s fault or so I”ve been told, that is a pile of pure bull. Of course it’s their fault. They exist in a 1950’s environment, practicing state of the art 1950’s era medicine. The VA for Gallbladder surgery doesn’t even consider laparoscopic surgery. They have added so many levels of unneeded unnecessary bureaucratic administrative procedure that make doing anything with the VA a nightmare and at the same time add no value to the process. Now I’m trying to cancel my appointment of October 21, with the VA Gastro department and all I can contact is what the VA calls “Schedulers” Using the VA phone network and waiting your turn to actually talk to medical personnel, just doesn't happen, you see if you get scheduled for a procedure and you cancel, you get a black mark on your record.