crash and will not restart

[kavo]

hopeless!  I`m writing this while boiling with frustration after yesterdays debarkle...... today I re downloaded the entire game. re started and it appeared ok. took a tank out, turned my turret and transmitted on the radio..then CRASH. windows detected an error . I then rebooted and tried again, and windows detected an error again.
I only get an hour a day to play this damn game and I think it should have been kept in beta.  Any help with this or fix ????????   very frustrated AND THINKING OF GIVING ACES HIGH THE BOOT

[Skuzzy]

Need to see a DXDIAG output please.

[kavo]

Whats that in English?  I`m not that computer literate. (soory to sound negative but fuming)

[kavo]

I'm re downloading the game for a 5th time at moment

[bustr]

Do you have a copy of the mini crash error file that is usually dropped when windows throws an error. Games are more like the canary in a coal mine. Your system already has something boarder line going on which unfortunately AH3 and the way it leverages your system is exposing. And no two games 100% leverages your system exactly the same.

[Skuzzy]

Whats that in English?  I`m not that computer literate. (soory to sound negative but fuming)

See: http://bbs.hitechcreations.com/smf/index.php/topic,71591.msg3215282.html#msg3215282 for details on how to run DXDIAG, save the information, and post it or email it.

[kavo]

it just said "windows detected an error and needs to close program" then it tried to search for a resolution with nothing.  I then rebooted and on clicking aces high it said "error in aceshigh9.exe and would not load

[Skuzzy]

it just said "windows detected an error and needs to close program" then it tried to search for a resolution with nothing.  I then rebooted and on clicking aces high it said "error in aceshigh9.exe and would not load

Did you happen to import AH2 settings?  Have you tried the DX11 version of the game (located in Windows Start button and Programs, under Aces High III)?

[kavo]

iagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket 108599048699, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: aceshigh9.exe

P2: 0.0.0.0

P3: 58409ac1

P4: aceshigh9.exe

P5: 0.0.0.0

P6: 58409ac1

P7: c0000094

P8: 000df642

P9:

P10:




+++ WER1 +++:
Fault bucket 108599048699, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: aceshigh9.exe

P2: 0.0.0.0

P3: 58409ac1

P4: aceshigh9.exe

P5: 0.0.0.0

P6: 58409ac1

P7: c0000094

P8: 000df642

P9:

P10:




+++ WER2 +++:
Fault bucket 108599048699, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: aceshigh9.exe

P2: 0.0.0.0

P3: 58409ac1

P4: aceshigh9.exe

P5: 0.0.0.0

P6: 58409ac1

P7: c0000094

P8: 000df642

P9:

P10:




+++ WER3 +++:
Fault bucket 108599048699, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: aceshigh9.exe

P2: 0.0.0.0

P3: 58409ac1

P4: aceshigh9.exe

P5: 0.0.0.0

P6: 58409ac1

P7: c0000094

P8: 000df642

P9:

P10:




+++ WER4 +++:
Fault bucket , type 0

Event Name: LiveKernelEvent

Response: Not available

Cab Id: 0



Problem signature:

P1: ab

P2: 1

P3: 4d0

P4: ff0

P5: 900000007

P6: 10_0_14393

P7: 0_0

P8: 768_1

P9:

P10:




+++ WER5 +++:
Fault bucket 108599048699, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: aceshigh9.exe

P2: 0.0.0.0

P3: 58409ac1

P4: aceshigh9.exe

P5: 0.0.0.0

P6: 58409ac1

P7: c0000094

P8: 000df642

P9:

P10:




+++ WER6 +++:
Fault bucket 108599048699, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: aceshigh9.exe

P2: 0.0.0.0

P3: 58409ac1

P4: aceshigh9.exe

P5: 0.0.0.0

P6: 58409ac1

P7: c0000094

P8: 000df642

P9:

P10:




+++ WER7 +++:
Fault bucket 108599048699, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: aceshigh9.exe

P2: 0.0.0.0

P3: 58409ac1

P4: aceshigh9.exe

P5: 0.0.0.0

P6: 58409ac1

P7: c0000094

P8: 000df642

P9:

P10:




+++ WER8 +++:
Fault bucket 108599048699, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: aceshigh9.exe

P2: 0.0.0.0

P3: 58409ac1

P4: aceshigh9.exe

P5: 0.0.0.0

P6: 58409ac1

P7: c0000094

P8: 000df642

P9:

P10:




+++ WER9 +++:
Fault bucket 108599048699, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: aceshigh9.exe

P2: 0.0.0.0

P3: 58409ac1

P4: aceshigh9.exe

P5: 0.0.0.0

P6: 58409ac1

P7: c0000094

P8: 000df642

P9:

P10:

[kavo]

System Information
------------------
      Time of this report: 12/2/2016, 21:21:01
             Machine name: DESKTOP-KU2VU1S
               Machine Id: {2A1FB5A2-C46F-4905-A2FF-B59DFBA009A2}
         Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.16 1102-0100)
                 Language: English (Regional Setting: English)
      System Manufacturer: PC Specialist Limited
             System Model: W65_W67RB
                     BIOS: 1.05.08
                Processor: Intel(R) Core(TM) i5-6300HQ CPU @ 2.30GHz (4 CPUs), ~2.3GHz
                   Memory: 8192MB RAM
      Available OS Memory: 8078MB RAM
                Page File: 1966MB used, 7391MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: Using System DPI
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
           DxDiag Version: 10.00.14393.0000 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: Intel(R) HD Graphics 530
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_8086&DEV_191B&SUBSYS_65071558&REV_06
      Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
     Display Memory: 4167 MB
   Dedicated Memory: 128 MB
      Shared Memory: 4039 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: CMN1735
        Native Mode: 1920 x 1080(p) (60.008Hz)
        Output Type: Internal
        Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_0745f11ce6fc197c\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_0745f11ce6fc197c\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_0745f11ce6fc197c\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_0745f11ce6fc197c\igd12umd64.dll
Driver File Version: 21.20.0016.4534 (English)
     Driver Version: 21.20.16.4534
        DDI Version: 12
     Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
       Driver Model: WDDM 2.1
Graphics Preemption: Triangle
 Compute Preemption: Thread
           Miracast: Supported
Hybrid Graphics GPU: Integrated
     Power P-states: Not Supported
  Driver Attributes: Final Retail
   Driver Date/Size: 07/10/2016 00:00:00, 94205376 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: Unknown
  Device Identifier: {D7B71E3E-5007-11CF-5F6C-05451FC2C735}
          Vendor ID: 0x8086
          Device ID: 0x191B
          SubSys ID: 0x65071558
        Revision ID: 0x0006
 Driver Strong Name: oem4.inf:5f63e5340a14bf6c:iSKLD_w10_DS:21.20.16.4534:pci\ven_8086&dev_191b
     Rank Of Driver: 00D12001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
        DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeVC1_D2010  DXVA2_ModeWMV9_IDCT  DXVA2_ModeVC1_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeH264_VLD_Stereo_Pro gressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoF GT  DXVA2_ModeH264_VLD_Multiview_ NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeHEVC_VLD_Main10 
   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
       D3D9 Overlay: Not Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled
           MPO Caps: Not Supported
        MPO Stretch: Not Supported
    MPO Media Hints: Not Supported
        MPO Formats: Not Supported

          Card name: NVIDIA GeForce 940M
       Manufacturer: NVIDIA
          Chip type: GeForce 940M
           DAC type: Integrated RAMDAC
        Device Type: Render-Only Device
         Device Key: Enum\PCI\VEN_10DE&DEV_1347&SUBSYS_65081558&REV_A2
      Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
     Display Memory: Unknown
   Dedicated Memory: n/a
      Shared Memory: n/a
       Current Mode: Unknown
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll

[kavo]

hope some of that helps

[kavo]

I did import ah2 settings  . and I didn't know there was another dx11 version...when it reinstalls again, I shall try it

[Skuzzy]

I have no idea how Aces High III ever ran on that.  There is not enough dedicated video card RAM.  Aces High III requires 512MB of dedicated video RAM.  That device only has 128MB.

I noticed Intel has a newer driver than what you are running.  Not sure if that will help. http://www.intel.com/content/www/us/en/support/graphics-drivers/graphics-for-6th-generation-intel-processors/intel-hd-graphics-530.html

If you imported AH2 settings, that could be the problem.  Try renaming the "settings" folder in the Aces High III installation folder and see if it will start.

[kavo]

I have an NVidia video card with 500 plus mb.   just tried dx11....texure errors !! failed. I shall try renaming ,however prior to the updates I had no problems at all

[kavo]

ok...reinstalled and renamed settings folder...appeared ok until I started disabling graphics settings in the game. then all the texture messages started and the screens went black if that helps