Author Topic: Frame Rate issue with new graphics card  (Read 6097 times)

Offline Puma44

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Frame Rate issue with new graphics card
« on: April 17, 2017, 11:11:16 AM »
I just installed a GTX 1070 (8GB) in my computer.  This morning I downloaded the latest drivers.  FPS is averageing 20-30 with frequent screen stutters and freezes.

System memory is 8GB.  The new card requires a min of 8 and recommends 16. Is this what is causing the FPS issue?  If so, what's a recommended memory chip manufacturer, etc.? Is more than 16 desirable? Having never purchased additional memory, I don't know what I don't know. My computer has four memory slots available.

In addition, voice transmit has stopped working.  Other players are only hearing a beep when I attempt to transmit.  Prior to the new card installion, there were no voice issues. 

Thanks!  :salute



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Offline mikeWe9a

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Re: Frame Rate issue with new graphics card
« Reply #1 on: April 17, 2017, 11:28:26 AM »
What was your previous card?  If not an nVidia, what process did you do to remove the old drivers?  Switching to a different card (e.g. nVidia vs. AMD) can sometimes result in problems as often drivers or settings are "left behind" during uninstall.

Mike

Offline Bizman

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Re: Frame Rate issue with new graphics card
« Reply #2 on: April 17, 2017, 11:45:24 AM »
Did you get rid of the previous drivers before installing the new card, preferably using DDU or something similar to clean as much of the residue as possible? If not, do it now and reinstall the drivers. Even if you stayed with the same manufacturer, different settings will be made by the system according to the model.

Until now I had never heard about the GPU requiring any certain minimum of system RAM. That said, of course too little RAM will cause extra page file usage which may cause issues. 8 GB sounds like a reasonable amount, though.

My approach to memory has always been quite straightforward: If it fits, it should work. The motherboard manual should tell the supported speeds. At least the information should be available at their site. Since you already have quite some, getting the same speed RAM sticks should cause the least issues. If you have 2x4 sticks now, adding two more will double the power consumption of the memory slots. If you have one single 8 GB one, getting a pair for it is recommendable. If you end up upgrading the existing sticks, you won't see any visible difference using "faster" or "slower" sticks. But of course, if you can get faster sticks for the same as slower, take them. Ask for further advice here when you know your alternatives.

As for the sound issues, check your sound settings. Having done changes in your system may affect in strange places. In this case it might be that Windows has changed your microphone settings to the video card hdmi audio and the game is reading that information. If you're not using your monitor through hdmi and thus not using your hdmi audio, disabling it in the Device Manager and uninstalling the driver for it is good practice.

Offline Puma44

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Re: Frame Rate issue with new graphics card
« Reply #3 on: April 17, 2017, 11:48:33 AM »
Per the installation instructions with the new card, I uninstalled the old card (dual Radeon 4800 crossfired cards) drivers before installing the new card drivers from the supplied CD. this morning, I checked for new drivers online to find out that CD drivers where a year old.  I now have the latest drivers installed.  Thanks!  :salute



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Offline Puma44

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Re: Frame Rate issue with new graphics card
« Reply #4 on: April 17, 2017, 12:30:01 PM »
Did you get rid of the previous drivers before installing the new card, preferably using DDU or something similar to clean as much of the residue as possible? If not, do it now and reinstall the drivers. Even if you stayed with the same manufacturer, different settings will be made by the system according to the model.

Until now I had never heard about the GPU requiring any certain minimum of system RAM. That said, of course too little RAM will cause extra page file usage which may cause issues. 8 GB sounds like a reasonable amount, though.

My approach to memory has always been quite straightforward: If it fits, it should work. The motherboard manual should tell the supported speeds. At least the information should be available at their site. Since you already have quite some, getting the same speed RAM sticks should cause the least issues. If you have 2x4 sticks now, adding two more will double the power consumption of the memory slots. If you have one single 8 GB one, getting a pair for it is recommendable. If you end up upgrading the existing sticks, you won't see any visible difference using "faster" or "slower" sticks. But of course, if you can get faster sticks for the same as slower, take them. Ask for further advice here when you know your alternatives.

As for the sound issues, check your sound settings. Having done changes in your system may affect in strange places. In this case it might be that Windows has changed your microphone settings to the video card hdmi audio and the game is reading that information. If you're not using your monitor through hdmi and thus not using your hdmi audio, disabling it in the Device Manager and uninstalling the driver for it is good practice.

I uninstalled the previous drivers using the W10 device manager. I'll give the DDU a crack at it today.

Presently, there are four sticks in the available slots.  Since I've never obtained new memory sticks, there is the "I didn't know what I don't know" factor.

I did search in the sound menus and didn't find anything glaring at this point.  Hopefully, someone who's been in my predicament will have the simple solution. The HDMI possibility had not occurred to me.  I'll check into it.

Thanks for your input, Bizman!  :aok
« Last Edit: April 17, 2017, 12:31:54 PM by Puma44 »



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Offline Skuzzy

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Re: Frame Rate issue with new graphics card
« Reply #5 on: April 17, 2017, 12:53:50 PM »
Did you set environment mapping to full in the game?  That would do it.

Beyond that, a DXDIAG output would be handy.
Roy "Skuzzy" Neese
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Offline Puma44

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Re: Frame Rate issue with new graphics card
« Reply #6 on: April 17, 2017, 01:45:10 PM »
Did you set environment mapping to full in the game?  That would do it.

Beyond that, a DXDIAG output would be handy.

Environmental map sides per frame is set at "NONE".

DXDIAG is attached.  Thanks!



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Offline Skuzzy

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Re: Frame Rate issue with new graphics card
« Reply #7 on: April 17, 2017, 01:53:27 PM »
Get rid of thet HDMI NVidia audio driver.  It WILL cause problems.

You do not appear to have installed the motherboard chipset drivers.  There may not be any drivers for Windows 10 and that old motherboard.  Check with Dell for chipset drivers for Windows 10.

Did you do the operating system update, or did you get it from Dell?
Roy "Skuzzy" Neese
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Offline FLS

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Re: Frame Rate issue with new graphics card
« Reply #8 on: April 17, 2017, 06:24:32 PM »
I have the same problem with the latest driver ver 381.65. 

Did the supplied CD driver work OK?

Offline Puma44

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Re: Frame Rate issue with new graphics card
« Reply #9 on: April 17, 2017, 09:45:42 PM »
I have the same problem with the latest driver ver 381.65. 

Did the supplied CD driver work OK?
Funny you should mention that.  I tried to download the 381.65 and got a message that it couldn't be downloaded on this computer.  The supplied CD had 375.63 and that is working, all be it with very low FPS.  Displays are much better though.  Still working on that issue.  I ditched the Nvidia hdmi driver as Skuzzy suggested.  Still having very erratic frame rate issues though.  Updated the chipset and bios drivers also. Still don't have the mic working.  I didn't change any sound setting with the new card.  When going into the recording menu of the sound page, it says the mic is not plugged in when it clearly is firmly seated in the front of the computer where it has always worked fine. 

To answer Skuzzy's previous question, I installed the operating system update.
« Last Edit: April 17, 2017, 09:48:04 PM by Puma44 »



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Offline Skuzzy

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Re: Frame Rate issue with new graphics card
« Reply #10 on: April 18, 2017, 06:50:11 AM »
Need a fresh DXDIAG output.

By the way, do you know if you got the Windows 10 Creator Update yet?
Roy "Skuzzy" Neese
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Offline Puma44

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Re: Frame Rate issue with new graphics card
« Reply #11 on: April 18, 2017, 08:09:57 PM »
Need a fresh DXDIAG output.

By the way, do you know if you got the Windows 10 Creator Update yet?

DXDIAG attached.  Unless the Windows 10 Creator Updated automatically, I'm not aware of it.  I didn't do it.  Is it a required item? Where do I look to see if it auto installed itself?

While digging around in settings today, I discovered that the Windows firewall had activated itself without my knowledge.  That's now turned off and just my Kaspersky is operating.

Another issue has me confused.  I've loaded the control settings twice today and yesterday.  Every time I quit the game and come back in, all the setting have disappeared.  Any idea what's going on with this?

Thanks for the help!
« Last Edit: April 18, 2017, 09:27:10 PM by Puma44 »



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Offline Skuzzy

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Re: Frame Rate issue with new graphics card
« Reply #12 on: April 19, 2017, 06:04:43 AM »
The NVidia HDMI sound driver is still active and the motherboard device drivers still need to be installed.

I just did some digging and there are no Windows 10 drivers for that motherboard chipset. You are stuck with the default drivers which are handicapped.  Windows 7 was the last operating system Intel provided drivers for it.  Without those native drivers the system is never going to be able to run at its designed potential.

As to the Windows 10 Creator update, you have no choice.  You can defer it up to 4 months, but then it is going to install anyway.  All Windows 10 updates are like that now.  If you are running the default configuration updates are going to install as soon as Microsoft pushes them to your computer.
Roy "Skuzzy" Neese
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Offline Puma44

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Re: Frame Rate issue with new graphics card
« Reply #13 on: April 19, 2017, 09:59:32 AM »
The NVidia HDMI sound driver is still active and the motherboard device drivers still need to be installed.

I just did some digging and there are no Windows 10 drivers for that motherboard chipset. You are stuck with the default drivers which are handicapped.  Windows 7 was the last operating system Intel provided drivers for it.  Without those native drivers the system is never going to be able to run at its designed potential.

As to the Windows 10 Creator update, you have no choice.  You can defer it up to 4 months, but then it is going to install anyway.  All Windows 10 updates are like that now.  If you are running the default configuration updates are going to install as soon as Microsoft pushes them to your computer.

Thanks Skuzzy!

I have uninstalled the Nvidia drivers from the device manager and they continue stay apparently.  What am I doing wrong?  How can they remain active if I've uninstalled them through the device manager menu.  Is there another permanent way to get it done?

I have noticed that the Windows updates are no longer optional.  Is the creator a good addition or is it just going to create more problems.

Would it be advisable to roll back to Windows 7?

Thanks again for your help Skuzzy!



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Offline Skuzzy

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Re: Frame Rate issue with new graphics card
« Reply #14 on: April 19, 2017, 10:18:36 AM »
Windows 10 updates, whether you want it to, or not.  The creator update has mixed reviews.  Some have no trouble, others are having lots of troubles.  It is all over the place, but that has been typical of any major Windows 10 updates.

Take care with Windows 10.  It will reset things back to default after certain updates, so if you make any changes to the defaults of Windows 10, be mindful they could and probably will, get reset back without any notification to you.

On that old hardware, I think you are better off with Windows 7.  The lack of hardware drivers for the chipset would have me scurrying about getting Windows 7 back on it.  It is the only way you are going to exact the best performance from that computer.
Roy "Skuzzy" Neese
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