Author Topic: Unable to update...  (Read 3371 times)

Offline atlau

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Unable to update...
« on: July 08, 2017, 12:36:30 PM »
Been gone a while and have to update AH3.. however when I click on YES to download the update, it flashes the download screen bar but then it goes away and brings me back to the main menu. I tried disabling the firewall, but that doesn't make a difference... any ideas?

Thanks!

Offline FLS

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Re: Unable to update...
« Reply #1 on: July 08, 2017, 01:33:47 PM »
Your version may be too old to update. Try the full download.

Offline atlau

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Re: Unable to update...
« Reply #2 on: July 08, 2017, 01:35:06 PM »
Only been gone a month. Running V3.0 right now. Seems odd. I've definitely gone longer w/ the autoupdate function still functional.

Update... tried updating my laptop (also 3.0). Same thing happened.
« Last Edit: July 08, 2017, 01:38:09 PM by atlau »

Offline BowHTR

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AH Supporter Since Tour 35

Offline atlau

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Re: Unable to update...
« Reply #4 on: July 08, 2017, 05:09:15 PM »
http://www.hitechcreations.com/downloads/downloads-game

I had to reinstall the game. I was simply trying to avoid having to do so and wondering what might be preventing the auto-update function from working, since it was happening to 2 of my computers.

Offline DaddyAce

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Re: Unable to update...
« Reply #5 on: July 08, 2017, 08:09:32 PM »
I was gone for 3 months and it autoupdated fine for me, albeit each update sequentially....wonder what was different?

Online The Fugitive

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Re: Unable to update...
« Reply #6 on: July 08, 2017, 09:13:50 PM »
I was gone for 3 months and it autoupdated fine for me, albeit each update sequentially....wonder what was different?

we wanted YOU back,   :noid

Offline whiteman

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Re: Unable to update...
« Reply #7 on: July 09, 2017, 12:13:51 AM »
same problem, cant go from 3.01 patch 2 to current. I just downloaded the new version of the game and installed it, it kept all my settings.
« Last Edit: July 09, 2017, 02:36:48 AM by whiteman »

Offline DaddyAce

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Re: Unable to update...
« Reply #8 on: July 09, 2017, 02:36:45 PM »
we wanted YOU back,   :noid

Well nice of you to say so Fugi.....but I had to spend some time in Asia for Thai New Year, visit Komodo Dragons and Sea Kraits etc.....and the scuba diving in Indonesia is not only affordable, but just flipping awesome, but I am enjoying being back! 

Offline HerneCC

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Re: Unable to update...
« Reply #9 on: July 10, 2017, 02:44:09 PM »
Same problem, cant go from 3.01 patch 2 to current. I just downloading the new version via my mobile connections ...1.5 Gb :furious

Offline Skuzzy

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Re: Unable to update...
« Reply #10 on: July 10, 2017, 03:13:51 PM »
For anyone not getting the update, I need your IP address, if it is not the same as the one you use to post with.  PM me your public IP address if it is different.

If you do not know your public IP address, simply go to Google and type "what is my ip?"  It will show you your public IP address.  Do not post it, just PM that information to me.

Did anyone try running Ping Plotter to the server (downloads.hitechcreations.com)?
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline FLS

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Re: Unable to update...
« Reply #11 on: July 10, 2017, 03:45:36 PM »

If you do not know your public IP address, simply go to Google and type "what is my ip?"  It will show you your public IP address.  Do not post it, just PM that information to me.


Your public IP is also shown in your forum posts.

Offline mikeWe9a

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Re: Unable to update...
« Reply #12 on: July 10, 2017, 03:50:58 PM »
I had a problem last week updating, same symptoms.  Downloaded the full install, so can't tell you if it is fixed, if it was just too old, or if there is still a problem.   Was probably 2 weeks since I last updated.

IP should be same as my post.

Mike

Offline Skuzzy

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Re: Unable to update...
« Reply #13 on: July 10, 2017, 03:51:21 PM »
Yes, but they may be using another service to post from.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline Skuzzy

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Re: Unable to update...
« Reply #14 on: July 10, 2017, 03:53:00 PM »
I had a problem last week updating, same symptoms.  Downloaded the full install, so can't tell you if it is fixed, if it was just too old, or if there is still a problem.   Was probably 2 weeks since I last updated.

IP should be same as my post.

Mike

Nothing wrong with the IP address.  The things is, if you can download it from the WEB page link and not update in the game, then something else is going on as they files are all on the same server.

I need to know the exact date so I can check the logs on the server to find out what happened.
Roy "Skuzzy" Neese
support@hitechcreations.com