Film Viewer Error

[The Fugitive]

This happens to me a lot. First few films I watch no problem, then I'll start getting this problem. Anyone else?

[asterix]

So far have not noticed, but I have watched more high altitude stuff. Maybe fiddle with graphic settings before opening Film Viewer.

[nrshida]

I get phantom airfields which appear at strange orientations and start sending up Ack when I try to replay a section of film.

[Skuzzy]

That appears to be texture corruption.  Could be a lot of things causing it.  Anything from heat to driver issues to editor as well.

Need more data.  DXDIAG output (attach the file) might be helpful.

[nrshida]

That appears to be texture corruption.  Could be a lot of things causing it.  Anything from heat to driver issues to editor as well.

Need more data.  DXDIAG output (attach the file) might be helpful.

I don't think heat. Also happened to me with the AH2 film viewer.

[The Fugitive]

OK, I stepped away from this due to the holiday, but here we go.

Dxdiag is below. I updated the drivers for my video card and thought it may have cured it, but this is what I got today.



------------------
System Information
------------------
Time of this report: 12/3/2017, 15:04:23
       Machine name: THEBEAST
   Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170427-1518)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 10/05/12 10:15:34 Ver: 16.16
          Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
             Memory: 8192MB RAM
Available OS Memory: 8136MB RAM
          Page File: 3179MB used, 13091MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 670
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 670
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_1189&SUBSYS_26783842&REV_A1
     Display Memory: 4095 MB
   Dedicated Memory: 1990 MB
      Shared Memory: 2105 MB
       Current Mode: 1680 x 1050 (32 bit) (59Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: NS-39L240A13
         Monitor Id: BBY0042
        Native Mode: 1920 x 1080(p) (59.991Hz)
        Output Type: HDMI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 23.21.0013.8831 (English)
     Driver Version: 23.21.13.8831
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 11/14/2017 17:43:18, 18207576 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71E3E-52C9-11CF-8D79-75061BC2DA35}
          Vendor ID: 0x10DE
          Device ID: 0x1189
          SubSys ID: 0x26783842
        Revision ID: 0x00A1
 Driver Strong Name: oem66.inf:NVIDIA_Devices.NTamd64.6.1:Section030:23.21.13.8831:pci\ven_10de&dev_1189
     Rank Of Driver: 00E62001
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

          Card name: NVIDIA GeForce GTX 670
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 670
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_1189&SUBSYS_26783842&REV_A1
     Display Memory: 4095 MB
   Dedicated Memory: 1990 MB
      Shared Memory: 2105 MB
       Current Mode: 1600 x 1024 (32 bit) (59Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: VA2431 Series
         Monitor Id: VSCD824
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 23.21.0013.8831 (English)
     Driver Version: 23.21.13.8831
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 11/14/2017 17:43:18, 18207576 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71E3E-52C9-11CF-8D79-75061BC2DA35}
          Vendor ID: 0x10DE
          Device ID: 0x1189
          SubSys ID: 0x26783842
        Revision ID: 0x00A1
 Driver Strong Name: oem66.inf:NVIDIA_Devices.NTamd64.6.1:Section030:23.21.13.8831:pci\ven_10de&dev_1189
     Rank Of Driver: 00E62001
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

[Skuzzy]

Any particular reason you are running the two monitors at different resolutions less than their native resolutions?

If this is in the film viewer, are you certain you have the same version of the terrain you are looking at in the film viewer?

[The Fugitive]

Any particular reason you are running the two monitors at different resolutions less than their native resolutions?

At the native size the picture is bigger than the viewable screen so the first column of icons are half off the screen for the main monitor, and the second monitor is smaller and these poor old eyes have a hard time reading things I have running there sometimes 

If this is in the film viewer, are you certain you have the same version of the terrain you are looking at in the film viewer?

The screen shot is from the film viewer. I made the film Saturday night, and played Sunday morning. Same terrain unless you updated it during the night. 

[Skuzzy]

If the picture is not fitting the native resolution of the monitor, it usually means there is a frequency mismatch between the monitor and the video card.

Running at non-native resolutions will introduce artifacts into the screen image.

However, not what you are seeing.  Is it consistent?  Does it happen when you look at the same terrain offline at the same location?  I need that location.  Do a .psave if it happens offline and there will be a "cmepos.txt" file located in the game installation folder.  Post it to the bug report forum.

[nrshida]

This is what I get a lot. It happens (unreliably) when I advance or retard the film position with the slider.




Had it a lot, also in AH2 on a different computer. This was in the MPA, I played there this morning and definately have the terrain!

[The Fugitive]

Updated drivers and adjusted resolutions so they now match "recommended" resolutions and Im still getting this.

It seems to happen when rewatching a film. stop in the middle to start over, or use the rewind function. Some times it will crash the film viewer, others give me these artifacts.

[nrshida]

It seems to happen when rewatching a film. stop in the middle to start over, or use the rewind function.

^ this is what I get too. The other day I saw most of an airbase kicked up at an angle and strange water underneath with a few trees left on it.