Heh, VKB just can't catch a break. Their online commerce company double and triple, even more in some cases, many customers, resulting in some unfair backlash. Yes, it's still their responsibility, even if not their "fault". They at least have been open about fixing it. Didn't happen to me, at least not yet, just the one charge for the rev B pro unit. Should be great, hope I get it before the new year.
I'm also going to pick up the new Virpil desktop base, BRD is helping them do it, and although BRD is about the only custom company I don't have anything from yet, I've read very good things. Virpil's unit and mounts are fantastic so far, and I have high hopes for the VKB Gunfighter.