« previous next »
Pages: [1]   Go Down

Author Topic: update says I need a DLL file  (Read 1618 times)

Offline c H e F

  • Zinc Member
  • *
  • Posts: 79
      • http://chef561.tripod.com/chefsworld/
update says I need a DLL file
« on: November 13, 2018, 07:52:00 PM »
So a window pops up during the patch a couple days ago.

It says if I click proceed,  :furious you will update a missing DLL file. Well, it failed.

No remedy given. Now I cannot even play the game off line. A window pops up when I initiate game that says:

"......aceshigh9.exe is not a valid Win32 application"   

I have no idea what that means.
Logged
"The difference between truth and fiction is that fiction must make sense."~Twain

"Right is right even if no one is doing it. Wrong is wrong even if everyone is doing it." ~St. Augustine

Offline c H e F

  • Zinc Member
  • *
  • Posts: 79
      • http://chef561.tripod.com/chefsworld/
Re: update says I need a DLL file
« Reply #1 on: November 13, 2018, 07:52:55 PM »
I have XP Pro.
Logged
"The difference between truth and fiction is that fiction must make sense."~Twain

"Right is right even if no one is doing it. Wrong is wrong even if everyone is doing it." ~St. Augustine

Offline FLS

  • AH Training Corps
  • Plutonium Member
  • *******
  • Posts: 11617
      • Trainer's Website
Re: update says I need a DLL file
« Reply #2 on: November 13, 2018, 09:12:10 PM »
HTC dropped XP in patch 1, this is patch 2 so it's not in the current notes. You need a new OS.
Logged

Offline Skuzzy

  • Support Member
  • Administrator
  • *****
  • Posts: 31462
      • HiTech Creations Home Page
Re: update says I need a DLL file
« Reply #3 on: November 14, 2018, 06:22:05 AM »
Windows XP is no longer supported.
Logged
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline c H e F

  • Zinc Member
  • *
  • Posts: 79
      • http://chef561.tripod.com/chefsworld/
Re: update says I need a DLL file
« Reply #4 on: November 14, 2018, 06:28:13 PM »
My computer is so old it cannot take a new OS. How can undo the patch so I can at lest play offline until I get a new system?
Logged
"The difference between truth and fiction is that fiction must make sense."~Twain

"Right is right even if no one is doing it. Wrong is wrong even if everyone is doing it." ~St. Augustine

Offline c H e F

  • Zinc Member
  • *
  • Posts: 79
      • http://chef561.tripod.com/chefsworld/
Re: update says I need a DLL file
« Reply #5 on: November 14, 2018, 07:22:07 PM »
Suppose I missed a warning about this impending fatal paralysis?
Logged
"The difference between truth and fiction is that fiction must make sense."~Twain

"Right is right even if no one is doing it. Wrong is wrong even if everyone is doing it." ~St. Augustine

Offline TequilaChaser

  • AH Training Corps - Retired
  • Plutonium Member
  • *******
  • Posts: 10173
      • The Damned - founded by Ptero in 1988
Re: update says I need a DLL file
« Reply #6 on: November 15, 2018, 12:32:19 AM »
Quote from: c H e F on November 14, 2018, 06:28:13 PM
My computer is so old it cannot take a new OS. How can undo the patch so I can at lest play offline until I get a new system?

Are you sure about that?

Fresh boot up your PC, then run a DXDIAG report, save it as a text file to your desktop ( or a temp folder ), zip it and attach it to a post in this forum or copy the top 1/3rd of it and paste it here in a reply


Hope this helps

TC
Logged
"When one considers just what they should say to a new pilot who is logging in Aces High, the mind becomes confused in the complex maze of info it is necessary for the new player to know. All of it is important; most of it vital; and all of it just too much for one brain to absorb in 1-2 lessons" TC

Offline c H e F

  • Zinc Member
  • *
  • Posts: 79
      • http://chef561.tripod.com/chefsworld/
Re: update says I need a DLL file
« Reply #7 on: November 15, 2018, 01:53:42 PM »
Quote from: TequilaChaser on November 15, 2018, 12:32:19 AM
Are you sure about that?

Fresh boot up your PC, then run a DXDIAG report, save it as a text file to your desktop ( or a temp folder ), zip it and attach it to a post in this forum or copy the top 1/3rd of it and paste it here in a reply


Hope this helps

TC


I'll give that a try but what about what Skuzzy said above, no support for XP?
Logged
"The difference between truth and fiction is that fiction must make sense."~Twain

"Right is right even if no one is doing it. Wrong is wrong even if everyone is doing it." ~St. Augustine

Offline Skuzzy

  • Support Member
  • Administrator
  • *****
  • Posts: 31462
      • HiTech Creations Home Page
Re: update says I need a DLL file
« Reply #8 on: November 15, 2018, 01:58:18 PM »
I think he is referring to the statement you made about the computer being too old to update.

Typically, if Windows XP runs on the hardware, then Windows 7 will too.
Logged
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline TequilaChaser

  • AH Training Corps - Retired
  • Plutonium Member
  • *******
  • Posts: 10173
      • The Damned - founded by Ptero in 1988
Re: update says I need a DLL file
« Reply #9 on: November 15, 2018, 02:01:21 PM »
Quote from: Skuzzy on November 15, 2018, 01:58:18 PM
I think he is referring to the statement you made about the computer being too old to update.

Typically, if Windows XP runs on the hardware, then Windows 7 will too.

Yes Sir, that's what I was referring to

TC
Logged
"When one considers just what they should say to a new pilot who is logging in Aces High, the mind becomes confused in the complex maze of info it is necessary for the new player to know. All of it is important; most of it vital; and all of it just too much for one brain to absorb in 1-2 lessons" TC

Offline hgtonyvi

  • Silver Member
  • ****
  • Posts: 1938
Re: update says I need a DLL file
« Reply #10 on: November 15, 2018, 04:32:14 PM »
Why did you guys discontinue windows xp? Havn't we lost enough players already?
Logged

Offline TequilaChaser

  • AH Training Corps - Retired
  • Plutonium Member
  • *******
  • Posts: 10173
      • The Damned - founded by Ptero in 1988
Re: update says I need a DLL file
« Reply #11 on: November 15, 2018, 04:44:21 PM »
Quote from: hgtonyvi on November 15, 2018, 04:32:14 PM
Why did you guys discontinue windows xp? Havn't we lost enough players already?

It was not up to HTC!

HTC carried on supporting WindowsXP way longer than any online gaming company that I know of, which speaks highly of them and how far they went by supporting an extremely long outdated OS

Losing the ability to use html4 and WindowsXP being dropped by Microsoft years ago forced HTC to have to stop supporting WindowsXP, since their are certain DLL files the game requires but are not available for XP


Hope this helps explain it some what....

TC
Logged
"When one considers just what they should say to a new pilot who is logging in Aces High, the mind becomes confused in the complex maze of info it is necessary for the new player to know. All of it is important; most of it vital; and all of it just too much for one brain to absorb in 1-2 lessons" TC

Offline Skuzzy

  • Support Member
  • Administrator
  • *****
  • Posts: 31462
      • HiTech Creations Home Page
Re: update says I need a DLL file
« Reply #12 on: November 16, 2018, 06:02:21 AM »
TC pretty much nailed it.

We put a lot of effort into supporting Windows XP as long as we did.  We finally lost the battle to keep it supported.
Logged
Roy "Skuzzy" Neese
support@hitechcreations.com
Pages: [1]   Go Up
« previous next »