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Author Topic: Display  (Read 1865 times)

Offline Goat1

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Display
« on: November 28, 2018, 12:06:40 AM »
Seems like since the last patch my display keeps crapping out during the game.
This is the only game I play and the display works ok when I'm just surfing.
Here's a shortened Dxdiag, can print more if needed.
Any help would be appreciated
Thanks;
Goat

stem Information
------------------
      Time of this report: 11/27/2018, 23:54:08
             Machine name: WILBUR
               Machine Id: {982B5427-EEF5-4F90-AB1F-B6D42020BD80}
         Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
                 Language: English (Regional Setting: English)
      System Manufacturer: ASUSTeK COMPUTER INC.
             System Model: G20AJ
                     BIOS: 0703 (type: UEFI)
                Processor: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
                   Memory: 16384MB RAM
      Available OS Memory: 16328MB RAM
                Page File: 3314MB used, 15444MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
           DxDiag Version: 10.00.17134.0001 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
           Card name: NVIDIA GeForce GTX 760
        Manufacturer: NVIDIA
           Chip type: GeForce GTX 760
            DAC type: Integrated RAMDAC
         Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_10DE&DEV_1187&SUBSYS_85E91043&REV_A1
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 10170 MB
    Dedicated Memory: 2007 MB
       Shared Memory: 8163 MB
        Current Mode: 1920 x 1080 (32 bit) (144Hz)
         HDR Support: Not Supported
    Display Topology: Internal
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22 _NONE_P709
     Color Primaries: Red(0.650891,0.329602), Green(0.331555,0.622570), Blue(0.151867,0.053234), White Point(0.313977,0.329602)
   Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
        Monitor Name: Generic PnP Monitor
       Monitor Model: VG248
          Monitor Id: ACI24E1
         Native Mode: 1920 x 1080(p) (60.000Hz)
         Output Type: DVI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32B PP
      Advanced Color: Not Supported
         Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvaki.inf_amd64_efdfd9de0645bd93\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaki.inf_amd64_efdfd9de0645bd93\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaki.inf_amd64_efdfd9de0645bd93\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaki.inf_amd64_efdfd9de0645bd93\nvldumdx.dll
 Driver File Version: 25.21.0014.1694 (English)
      Driver Version: 25.21.14.1694
         DDI Version: 12
      Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.4
 Graphics Preemption: DMA
  Compute Preemption: DMA
            Miracast: Not Supported by Graphics driver
 Hybrid Graphics GPU: Not Supported
      Power P-states: Not Supported
      Virtualization: Paravirtualization
          Block List: No Blocks
  Catalog Attributes: Universal:False Declarative:False
   Driver Attributes: Final Retail
    Driver Date/Size: 11/11/2018 6:00:00 PM, 957800 bytes
         WHQL Logo'd: Yes
     WHQL Date Stamp: Unknown
   Device Identifier: {D7B71E3E-52C7-11CF-6D75-E7A51BC2D435}
           Vendor ID: 0x10DE
           Device ID: 0x1187
           SubSys ID: 0x85E91043
         Revision ID: 0x00A1
  Driver Strong Name: oem33.inf:0f066de31f741c81:Section002:25.21.14.1694:pci\ven_10de&dev_1187&subsys_85e91043
      Rank Of Driver: 00D10001
         Video Accel:
         
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Offline Bizman

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Re: Display
« Reply #1 on: November 28, 2018, 01:49:15 AM »
I suppose you're just running out of graphics power as your dxdiag says: "Current Mode: 1920 x 1080 (32 bit) (144Hz)". The GTX760 is an entry level gaming card, based on Nvidia's relative performance chart it's on par with GTX950 and a little lower than GTX1050. They all can run AH with lowered settings at 1920 x 1080 at a 60 Hz speed and that's what they've been built for. 144 Hz is more than twice of that which means a double load.

I doubt you can't get a solid 120+ FPS in AH even with all settings lowered to the minimum. 144 Hz requires a more powerful card for full performance.

You may be able to reduce the refresh rate down to 60 Hz through the Nvidia control panel which will limit your max FPS to 60 as well. If that works without any issues, trying something like 75 or even 90 Hz is within reason. But 144 Hz for a GTX760 is definitely too much even though AH is relatively friendly on hardware.
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Offline Skuzzy

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Re: Display
« Reply #2 on: November 28, 2018, 06:05:25 AM »
There is a mismatch in the Hz.  Your desktop (current mode) is showing 144Hz, while the native mode is showing 60Hz.  This could be due to using the "Generic" plug and play monitor driver.

Check the manufacturer of the monitor to see if they have a monitor driver for your specific monitor and install it.

Is there another video card installed in the system?  Posting the complete Dxdiag.txt attachment might yield more helpful information.
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Offline Goat1

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Re: Display
« Reply #3 on: November 28, 2018, 08:43:36 AM »
Thanks for the replies.
I’ll look into these tonight when I get home.
Goat
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Offline Goat1

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Re: Display
« Reply #4 on: November 28, 2018, 05:27:18 PM »
I had been using the 144hz hate since AH2, just that since the latest patch I've been having problems with the display.
There was also a windows 10 update a few weeks ago, problem related to that update?
I'm going to try lowering the rate 120hz and see what happens.
I've attached the latest Dxdiag file.
Thanks;
Goat
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Offline Bizman

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Re: Display
« Reply #5 on: November 29, 2018, 01:48:35 AM »
There still is that "Native Mode: 1920 x 1080(p) (60.000Hz)" Skuzzy mentioned. Try installing this driver: https://www.asus.com/fi/Monitors/VG248QE/HelpDesk_Download/. Although it's for Windows 7 it should be OK to use according to their FAQ: https://www.asus.com/support/FAQ/1018735.

However, even if the monitor driver fixed the 60/144Hz conflict in DxDiag, that doesn't make your video card any faster. You say you've used the 144Hz since AH2. In AH2 it may have been powerful enough since most of the processing was done in the processor. In AH3 most of the image processing is done in the video card which in your case can have become the bottleneck. As I said, the GTX760 is an entry level gaming card. Not exactly poor, it's just plain vanilla unlike your high speed monitor. It's like driving a Mustang with a Pinto engine.
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Quote from: BaldEagl, applies to myself, too
I've got an older system by today's standards that still runs the game well by my standards.

Kotisivuni

Offline Goat1

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Re: Display
« Reply #6 on: November 29, 2018, 12:15:17 PM »
Thanks for explaining the difference between AH2 and AH3, I didn't realize there was a difference in the processing of the graphics.
Ran the monitor at 120Hz last night without any issues, if still good will keep it at that, if not will lower it according.
Thanks again Bizman and Skuzzy for your help.

Goat
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Offline lunaticfringe

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Re: Display
« Reply #7 on: November 30, 2018, 10:29:46 PM »
 :old: check connection of HDMI cable, the ends.
I thought my 2nd video card was going out the end connecting to monitor was worn out-replaced cable and everything is fine.
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Offline Goat1

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Re: Display
« Reply #8 on: December 03, 2018, 09:08:49 AM »
Quote from: lunaticfringe on November 30, 2018, 10:29:46 PM
:old: check connection of HDMI cable, the ends.
I thought my 2nd video card was going out the end connecting to monitor was worn out-replaced cable and everything is fine.


I’ll check that out.
Thanks;
Goat
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Offline TequilaChaser

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Re: Display
« Reply #9 on: December 03, 2018, 12:11:58 PM »
Goat1,

I noticed that you recently had updated your video drivers back on 11/11/2018

Are you using the newest Nvidia drivers available or are you using the last updated Nvidia driver specific to your particular videocard?


TC
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Offline Rebel28

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Re: Display
« Reply #10 on: December 03, 2018, 12:21:06 PM »
The Asus monitor will NOT support 144hz 1ms over HDMI. Using HDMI it will only support 60hz. The VG248qe will only support 144hz over the Display Port or DVI-D. Swap out the cable and it will be fine. The monitor should have come with the DVI-D cable.
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Offline Bizman

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Re: Display
« Reply #11 on: December 03, 2018, 12:34:21 PM »
Quote from: Rebel28 on December 03, 2018, 12:21:06 PM
The Asus monitor will NOT support 144hz 1ms over HDMI. Using HDMI it will only support 60hz. The VG248qe will only support 144hz over the Display Port or DVI-D. Swap out the cable and it will be fine. The monitor should have come with the DVI-D cable.

That explains why it shows 60 Hz as the native speed! Mystery solved!  :salute
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Quote from: BaldEagl, applies to myself, too
I've got an older system by today's standards that still runs the game well by my standards.

Kotisivuni

Offline Goat1

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Re: Display
« Reply #12 on: December 04, 2018, 09:36:47 AM »
I didn’t have a HDMI cable, used the suggestion to reseat the video cable.
As far as I know, I downloaded the latest driver specific to my video card.
For some reason I’m not having any issues at 120Hz, getting a solid 90-110 FPS.
Goat
« Last Edit: December 04, 2018, 09:38:46 AM by Goat1 »
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Offline Bizman

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Re: Display
« Reply #13 on: December 04, 2018, 10:17:19 AM »
The solid 90-110 FPS tell that your video card is not powerful enough to run the monitor at its full speed. Apparently the slower setting is close enough to the performance level of the card so it's happy and doesn't try to reach the higher digits.
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Quote from: BaldEagl, applies to myself, too
I've got an older system by today's standards that still runs the game well by my standards.

Kotisivuni
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