Or alternately, improve the in-game automated help to the point they have the help they need immediately and don't have to rely on another humanoid to be available to give them the help they need.
Wiley.
This time when I did a full install with this most recent patch, there was only a single help film on auto-play or for selection. It's an intro youtube film to the game. At the main web site selecting any film in Windows media format does not link anything to play. In the past when someone would raise heck over something like that, Hitech had something in the works about to be released to replace it. We usually jump the gun badly on these things.
A better question might be to ask if an updated Help film library linked through the new Chrome browser is in production? The Help links in the browser right now are limited like the site is not fully enabled. I seem to remember more help films were available with the last browser engine in the clip board pop out Help page. Hitech changed from awesonium to chrome with update 3.04 patch1 along with Visual Studio 2017 for compilations. And he has been busy coading and testing the new offering WO:P to meet a release date 1\15 or 1\19. He's one guy coading it all by himself.
Wiley,
Sometimes I think some people take advantage of Hitech's generosity to be lazy and publicly bust his chops as the quick and dirty way to try and force him to spill company info to defend his image. Or win\win by getting away with publicly busting his chops while he has to worry about his public image in how he responds. Guess it's the lazy way to get around having to look in the change.txt for patterns in the activity and a little sleuthing like noticing the help film change. Remember how the mob howled at him just before those youtube help films showed up in the pop out window in the awesonium browser with the release of AH3 over these kinds of things? There is a site tree for the Help but most of it is inactive at this point. Maybe the switch to chrome is to address making the Help site run better in AH3. Meh...but once the mob gets ginned up after Hitech, not much can be done but let them do their damage and burn out. Even if he defends himslef with facts, they seem to have their own they like better that make him look like an old meanie. It's often amazing how these forums mirror real life with the absurdities you see in the broader popular culture.
I remember some years back when pulling an occupy wall street kind of stunt was tried in these forums. That is out of fashion in the popular culture these days. Think anyone is going to don strange pink hats while accusing Hitech of being an old meenie?