Sunday evening about 9:30 I have a player call me and want's to complain about moderates because he just received the result of a 2 week mute by being reported.
Before I could begin to discuss the situation he threatens that he will then simply put something in is squad name complaining about the moderators. I don't think I have ever been so angry at a customer on the phone in the last 20 years. Because.
1. Its late Sunday, I'm enjoying a scotch watching TV.
2. I'm nice enough to answer the company phone in case a player cant get in for some reason (normally forgotten login).
3. Suddenly I have a player swearing at me on the phone.
3. I now have to go up stairs to my office and search the logs, find the reports and hence the player id.
4. Find all the entries I need to block him.
5. Go into the arena and type .eject
30 mins later he calls back
by this time I am calm and get to play the extremely over polite person on the phone.
HiTech