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Author Topic: Help Please!  (Read 4156 times)

Offline Vulcan

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Re: Help Please!
« Reply #15 on: October 20, 2022, 07:28:06 PM »
Sounds like a bad PSU.
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Offline SIM

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Re: Help Please!
« Reply #16 on: October 20, 2022, 07:35:58 PM »
Yeah I dumped the CMOS and even did the battery side for good measure! Still nothing.

Vulcan, I thought about that myself, and its definitely possible, but I don't have the gear on hand to do any checks for the PSU.


Just talked to the owner, he is coming to pick up the system in a few minutes. Went over everything I've done and found out. He is going to try one of the shops locally and see what they find, if anything.....

This one has been a head-scratcher and I'm bald already.......

Thanks again All for your help! It is very much appreciated!
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Offline Drano

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Re: Help Please!
« Reply #17 on: October 20, 2022, 07:43:17 PM »
Yeah could be. Gets some things powered tho. Cable? Mobo not even trying to post is a problem tho.

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Offline Drano

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Re: Help Please!
« Reply #18 on: October 20, 2022, 07:48:42 PM »
To bad we didn't get it rolling. Let us know what they find out.

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Offline JimmyD3

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Re: Help Please!
« Reply #19 on: October 20, 2022, 10:04:51 PM »
When all else fails, I go to Micro Center. The one here in Dallas is great and very reasonable.
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Offline Mayhem

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Re: Help Please!
« Reply #20 on: October 21, 2022, 06:29:21 PM »
Quote from: SIM on October 19, 2022, 08:26:18 PM
I am trying to help a neighbor with a new build and am stuck/stumped....

This build is an Asus Tuf Gaming B550 Plus Wifi II motherboard with a Ryzen 7 5800X cpu. Two sticks of Corsair Vengeance 3600 memory and a Samsung 980 Pro M2 SSD. A corsair 750 watt PSU is powering the system. Video is a MSI RTX 3080 Ventus 3X Plus.

Neighbor built system and brought it to me to look at, no display....tried the 3080 on one of my machines and it performs as desired, but nothing on neighbors.

Any ideas before I tell him to RMA the board?

Thanks for any consideration.

Can you get the system to boot with another video card?

I had a similar problem in my case my x570 MB needed an a biod update to work on the second run of Ryzen 3x00X cpu and Ryzen 5x00X cpus.

Make sure the CPU is properly seated and non of the cpu pins are bent this is a common mistake and problem on Pin Grid Array processors.
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Offline Drano

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Re: Help Please!
« Reply #21 on: October 21, 2022, 07:15:36 PM »
Something else is going on there. He's got none of the diagnostic LEDs lighting at all. Not staying lit, as if there was a problem at a certain step in the boot. Just no lighty. Not even getting to GPU.

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Offline Meatwad

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Re: Help Please!
« Reply #22 on: October 22, 2022, 07:07:19 AM »
I know its too late but last time I had something like that happen to me, it was either the motherboard or power supply. Wouldnt boot but the cpu fan would spin like it was powered up and the power led light would light up. That case the motherboard was bad. Another one was nothing, no lights or anything, that case the motherboard was bad also after trying a known working power supply. Last one was the same case as then 2nd but the power supply croaked.
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Offline Eagler

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Re: Help Please!
« Reply #23 on: October 22, 2022, 10:18:52 AM »
Do you have another power supply you can swap it out for?

My guess its the ps or the mb

Good luck

Eagler
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Offline SIK1

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Re: Help Please!
« Reply #24 on: October 22, 2022, 10:38:37 AM »
Sounds like it needs a bios update.
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Offline Mayhem

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Re: Help Please!
« Reply #25 on: October 22, 2022, 08:56:11 PM »
You can get a psu tester at your local bestbuy or online for cheap to test your power supply. Another trick you can use is a paper clip to close pins 4 and 5 and see if the psu turns on. It doesn't rule all psu problems but if the psu doesn't turn on you know it's bad.

https://callihandata.com/2021/07/25/testing-a-power-supply-with-a-paper-clip/

Note I'm A+ cert and I do not like the paper clip method but it works when your desperate but bad things can happen if you cross the wrong pins.
« Last Edit: October 22, 2022, 08:59:51 PM by Mayhem »
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Offline Bizman

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Re: Help Please!
« Reply #26 on: October 23, 2022, 03:56:39 AM »
Quote from: Mayhem on October 22, 2022, 08:56:11 PM
You can get a psu tester at your local bestbuy or online for cheap to test your power supply. Another trick you can use is a paper clip to close pins 4 and 5 and see if the psu turns on. It doesn't rule all psu problems but if the psu doesn't turn on you know it's bad.

https://callihandata.com/2021/07/25/testing-a-power-supply-with-a-paper-clip/

Note I'm A+ cert and I do not like the paper clip method but it works when your desperate but bad things can happen if you cross the wrong pins.
Instead of a paper clip I've used a piece of insulated solid copper wire bent to a U, the ends exposed. That said, the voltages at that end aren't dangerous.

I've got one of the cheap testers and it works to an extent. It's basically just a simple voltage meter, showing if the various voltages are off or not. Plus there's a "power good" timer which can tell if the PSU takes way too long to reach full performance. Plus it has the paper clip built in.

Speaking of security, no matter if you use a tester or a paper clip you'll have to plug the PSU into mains and if there's an internal shortcut to the housing you may get a zap. If that were the case you'd already have noticed it and most likely also blown a fuse.
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Offline Vulcan

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Re: Help Please!
« Reply #27 on: October 23, 2022, 05:24:24 PM »
Shorting out pins in a potentially faulty power supply is a good way to get yourself a darwin award.
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Offline Meatwad

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Re: Help Please!
« Reply #28 on: October 23, 2022, 06:24:23 PM »
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Offline Chalenge

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Re: Help Please!
« Reply #29 on: October 24, 2022, 12:29:45 AM »
Is this a case of the motherboard having a video-out that is active? That would explain everything.
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