"No Active Speakers Were Found. Sounds Are Disabled."

[Vraciu]

Here are some screenshots of what I have to change to get the sound to work in the MA.   It only SOMETIMES fixes the issue and then only for a single login.


CLICK TO ENLARGE IF NECESSARY.










The next login I have to to the reverse and select the PREVIOUS speaker option.

[Vraciu]

I tried a full reinstall of the game.  No dice.   Finally I did reinstalled updated drivers from the Motherboard OEM site.  So far so good.


If you don't know your board type and are using it for sound:

Hit the Windows + R keys on your keyboard to open Run. Type msinfo32 into the text box and click OK.

Select System Summary in the left panel. Information about your motherboard is listed next to the following three headings: BaseBoard Manufacturer. BaseBoard Product.

[Vraciu]

Well, that didn't work.   The error is back.

I am exasperated.

 

[The Fugitive]

To me it sounds like a windows issue. The game gets its sound options FROM windows. If there is nothing available then windows isnt reporting the sound options.

Another thing, years ago I seem to remember Skuzzy saying sound issues can be attributed to connections issues. Sound is on a different setup than the rest of the game. Not sure how it is setup, but sound becomes secondary to the rest of the game when it comes to connection.

As for solutions...... sorry I have nothing. Has your connection changed recently, or when this issue has cropped up? Windows updates are the devil. I never let them automatically update. I wait, and research updates before I let them install. If there are too many reports of issues with an update, I just wont install it. I try not to fix things that are NOT broken.

[Dadtallica]

Agree with Fugi. I windows updated and also updated my RTX 2060 driver the day I had the issue and it was after playing for three hours too. I am using Win11 so my best guess is it’s a recent windows update that was dropped to both win 10 and 11. Is that possible? I have not had the issue since the one time.

[SNO]

Do you have sound enabled with your video card drivers? Could be an issue there possibly

[Vraciu]

Good thoughts all.    Thank you.

So....   I have a Samsung monitor that receives sound but does not have speakers.  My other monitor is a VX238 with speakers.

My original setup had the standalone speakers connected directly to the motherboard speaker jack.   Worked great for years until about two weeks ago.


First thing I did was reinstall AH3.    Worked fine for the first game launch and entry into the MA.   Error came back on the second launch of the game.


Second step was to reinstall MB sound drivers.   Same result as above.

Lastly I tried plugging my speakers in through the Samsung monitor.   Same result as above.

I've disabled all the other sound options in various ways trying to isolate them so they aren't seen but the result is the same.

Short of reinstalling Windows or buying new speakers I'm out of ideas.

[Vraciu]

Do you have sound enabled with your video card drivers? Could be an issue there possibly

Maybe.  But even when I disable everything but onboard sound it still does the same thing.

[Bizman]

I've read about replacing the dedicated audio drivers (usually Realtek) to built-in Windows HD Audio drivers to be a solution. Worth trying at least. Just go into the Device Manager and delete the audio device, remember to check the box for removing the drivers as well. Reboot and you should have the Windows drivers installed.

[Dadtallica]

Start rolling back windows updates and I bet you will find the one that whacked it maybe.

[GasTeddy]

I've read about replacing the dedicated audio drivers (usually Realtek) to built-in Windows HD Audio drivers to be a solution. Worth trying at least. Just go into the Device Manager and delete the audio device, remember to check the box for removing the drivers as well. Reboot and you should have the Windows drivers installed.

I have Windows drivers, version 10.0.19041.1, dated 06/12/2019. Voice via 43' HDTV. Tried standalone speakers connected directly to the motherboard speaker jack. Same results. What I find very weird is that problem exists only in MA, other arenas and offline work normally.

[Vraciu]

I've read about replacing the dedicated audio drivers (usually Realtek) to built-in Windows HD Audio drivers to be a solution. Worth trying at least. Just go into the Device Manager and delete the audio device, remember to check the box for removing the drivers as well. Reboot and you should have the Windows drivers installed.

Well, those were what I had before so....   ????????   

[Vraciu]

I have Windows drivers, version 10.0.19041.1, dated 06/12/2019. Voice via 43' HDTV. Tried standalone speakers connected directly to the motherboard speaker jack. Same results. What I find very weird is that problem exists only in MA, other arenas and offline work normally.

Same here.

Start rolling back windows updates and I bet you will find the one that whacked it maybe.

Yeah maybe so.    Ugh.

[Bizman]

Well, those were what I had before so....   ????????   

And now you have similar issues with the <Brand> drivers?

Start rolling back windows updates and I bet you will find the one that whacked it maybe.

That's a good piece of advice, given that the issues started in the near past. Instead of uninstalling updates one by one I'd rather do a rollback using System Restore if it's available. For some reason it seems to have been off by default at some time point. Anyhow, if there's restore points available, roll back preferably behind the date when you noticed the issue. And even if the available dates are younger, going back as far as you can will reduce the amount of updates to be uninstalled.

[Drane]

Actually I noticed this update or last Windows updated my realtek drivers for sound and LAN even though I have hardware driver updates switched off???? Silly windows.

You may want to check the installed windows updates to see if audio drivers were updated recently.

If so, then try installing the latest motherboard audio driver from motherboard or computer support website.