computer freeze

[428CJ]

In game when cursor freezes, clipboard wont move or close, cant bring radio up, but map is still updating, can see text scrolling.  Alt f4 wont work, alt control delete wont bring up task manager, only way to get out is to press power button down & hold. this has happened 3 times.

Any ideas or help appreciated.

[Busher]

Check if your computer is running hot while playing the game.

[Bizman]

Sounds indeed like a heat issue.

As many of you know, my pet peeve is to shutdown the computer with assistance of the Shift button, or Restarting instead of Shutdown to reset any glitches in the OS. But pressing and holding the power button for the sufficient amount of seconds basically does the same so this doesn't seem to be a Windows issue.

There's several places to check:

• The CPU heatsink, or
• the water pump - is one of the hoses hot and the other cold for the entire length
• The GPU
• The Power Supply Unit
• All filters on the case, usually in the front and bottom
• Checking that the bottom mounted PSU isn't clogged by thick carpet
• Ensuring proper airflow all around the case

Water cooling is efficient but the pumps don't seem to last too long. And unlike propeller driven air cooling there's no visual indicator telling about failure, checking temperature is the only way.

[JimmyD3]

Now there's a name I have not seen in a LONG time. <S> 428cj

[428CJ]

  <S> Kenai77

  I have cleaned the case, replaced video card, I was thinking maybe it was an issue with the ram.

 

[428CJ]

Installed new ram,  no problem since.

[JimmyD3]

Welcome back 

[428CJ]

It happened again - screen freeze, cursor wont move, alt-ctrl-delete work, alt-f4 wont work, but text still scrolls and I can hear local vox, this only happens in this game.  Have to pull power to puter to get out.

 Some of you smarter than me must have some idea.

[The Fugitive]

It happened again - screen freeze, cursor wont move, alt-ctrl-delete work, alt-f4 wont work, but text still scrolls and I can hear local vox, this only happens in this game.  Have to pull power to puter to get out.

 Some of you smarter than me must have some idea.

It almost sounds like a keyboard/mouse input issue. Reseating the plugs when you pulled the computer to swap out the ram set you strait for a bit, maybe it has loosened up. Do you have some functions mapped to your stick? I have a button mapped to open and close the clipboard. Map one and see if it works when the other things lock up. Check to see if you have the keyboard /mouse inputs USB set to "sleep" after a time. They should be set to always on.

Run a Dxdiag and post the top third of the report here so we can see what you have running for a computer and see if there are conflicts anywhere.

[hazmatt]

If it only happens in this game, and your memory was bad previously, it may have corrupted something in the game. If it was me I would start by reinstalled the game. It's fixed the problem 90% of the time.

[428CJ]

 I'm old this game may be getting beyond me, ill try and figure out how to do the dxdiag and do the post. If i reinstall game ill have to redo all my settings ?

[The Fugitive]

No, do not remove the old game, just download a fresh version and install it over the old one.

 This how to do the Dxdiag

https://bbs.hitechcreations.com/smf/index.php/topic,342871.msg4526838.html#msg4526838

[428CJ]

 Did the dxdiag (thanks for how to do it) I copied all down to sound,  but i got  the message it exceeded the 12000 character limit here.

[The Fugitive]

Just copy a bit less and try it again.

[428CJ]

-------------  Time of this report: 7/7/2025, 18:49:20
             Machine name: GEORGE-PC
               Machine Id: {72A1C720-1E61-4264-803F-AF951D517369}
         Operating System: Windows 10 Home 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
                 Language: English (Regional Setting: English)
      System Manufacturer: System manufacturer
             System Model: System Product Name
                     BIOS: BIOS Date: 07/03/12 19:46:49 Ver: 13.04 (type: BIOS)
                Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
                   Memory: 16384MB RAM
      Available OS Memory: 16336MB RAM
                Page File: 5193MB used, 27525MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
 DirectX Database Version: 1.0.8
           DxDiag Version: 10.00.19041.5794 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
        Sound Tab 4: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
           Card name: NVIDIA GeForce RTX 3050
        Manufacturer: NVIDIA
           Chip type: NVIDIA GeForce RTX 3050
            DAC type: Integrated RAMDAC
         Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_10DE&DEV_2582&SUBSYS_8D9D1462&REV_A1
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 16209 MB
    Dedicated Memory: 8042 MB
       Shared Memory: 8167 MB
        Current Mode: 1920 x 1080 (32 bit) (144Hz)
         HDR Support: Supported
    Display Topology: Internal
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22 _NONE_P709
     Color Primaries: Red(0.648438,0.339844), Green(0.304688,0.635742), Blue(0.148438,0.053711), White Point(0.312500,0.329102)
   Display Luminance: Min Luminance = 0.010000, Max Luminance = 1499.000000, MaxFullFrameLuminance = 799.000000
        Monitor Name: Generic PnP Monitor
       Monitor Model: 27GL650F
          Monitor Id: GSM5B71
         Native Mode: 1920 x 1080(p) (143.980Hz)
         Output Type: Displayport External
Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32B PP
      Advanced Color: AdvancedColorSupported
         Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvmd.inf_amd64_aa54f7a758543a0a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmd.inf_amd64_aa54f7a758543a0a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmd.inf_amd64_aa54f7a758543a0a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmd.inf_amd64_aa54f7a758543a0a\nvldumdx.dll
 Driver File Version: 32.00.0015.6094 (English)
      Driver Version: 32.0.15.6094
         DDI Version: 12
      Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.7
 Hardware Scheduling: Supported:True Enabled:False
 Graphics Preemption: Pixel
  Compute Preemption: Dispatch
            Miracast: Not Supported
      Detachable GPU: No
 Hybrid Graphics GPU: Not Supported
      Power P-states: Not Supported
      Virtualization: Paravirtualization
          Block List: No Blocks
  Catalog Attributes: Universal:False Declarative:True
   Driver Attributes: Final Retail
    Driver Date/Size: 8/13/2024 8:00:00 PM, 799816 bytes
         WHQL Logo'd: Yes
     WHQL Date Stamp: Unknown
   Device Identifier: {D7B71E3E-66C2-11CF-1C60-92AD0EC2ED35}
           Vendor ID: 0x10DE
           Device ID: 0x2582
           SubSys ID: 0x8D9D1462
         Revision ID: 0x00A1
  Driver Strong Name: oem35.inf:0f066de3a14ee6a8:Section031:32.0.15.6094:pci\ven_10de&dev_2582&subsys_8d9d1462
      Rank Of Driver: 00CF0001
         Video Accel: