Author Topic: Game crashes Win11 Quest 2  (Read 120 times)

Offline The Fugitive

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Game crashes Win11 Quest 2
« on: July 12, 2025, 11:45:22 AM »
OK, Im trying to setup my vr version of Aces High.

  • I start the Meta Quest Link software
  • I start my headset
  • Open Navigator
  • click on "Link PC"
  • "use Air Link" is unchecked
  • click on "PC Connected"
  • click "Launch"
  • The "apps" window opens
  • under the Aces High app it says "limited Functionality"
  • click on the Aces High app, I get the "loading" splash screen
  • I get the Aces High splash screen and the center head window in the left eye, and a light blue background with the center head window in the right eye

When the game is "loading" I get a white window on my monitor screen and NO "do you want to use your Oculus". I did get the white window and the VR question once when I tried to load the game from my desktop, but every time after that it just loads the DX11 version of the game with no pop-up window.

5 seconds later the game crashes and Im returned to the apps page.

  • I have uninstalled and reinstalled the game on my Quest 2
  • I have checked my connections thru the Meta Quest app and all is working and is connected with a USB 3, all lights are "green"
  • I install another app  (Jurassic World "Blue") and it ran with no issues

So, where do I start to get this figured out? Ideas?
« Last Edit: July 12, 2025, 12:28:16 PM by The Fugitive »

Offline Bizman

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Re: Game crashes Win11 Quest 2
« Reply #1 on: July 12, 2025, 01:15:15 PM »
I'd start with the obvious: Do you have double video cards? If so, is AH assigned to the more powerful one?

Other than that, I've got no ideas.

Offline The Fugitive

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Re: Game crashes Win11 Quest 2
« Reply #2 on: July 12, 2025, 01:22:54 PM »
I'd start with the obvious: Do you have double video cards? If so, is AH assigned to the more powerful one?

Other than that, I've got no ideas.

Yes it is. The game works fine when I use the monitor, it only fails when I use VR.

Offline Eagler

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Re: Game crashes Win11 Quest 2
« Reply #3 on: July 12, 2025, 03:49:00 PM »
I use a quest 2 with a laptop when out of town at the in-laws..

The quest app opens when the laptop boots up..

I have a controller out to use..

I hookup the usb-c link cable from the laptop to the headset

Putting the headset on I click the pop up to use the link cable clicking that with the quest controller..

Screen changes and shows some apps with AH in there but I take the headset off and click AH on my desktop to get AH going..

I get the prompt to use the the occulus headset which I  click yes..

Putting the headset back on then I can continue into the game..

Hope that helps

Eagler

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Offline The Fugitive

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Re: Game crashes Win11 Quest 2
« Reply #4 on: July 12, 2025, 04:07:19 PM »
I use a quest 2 with a laptop when out of town at the in-laws..

The quest app opens when the laptop boots up..

I have a controller out to use..

I hookup the usb-c link cable from the laptop to the headset

Putting the headset on I click the pop up to use the link cable clicking that with the quest controller..

Screen changes and shows some apps with AH in there but I take the headset off and click AH on my desktop to get AH going..

I get the prompt to use the the occulus headset which I  click yes..

Putting the headset back on then I can continue into the game..

Hope that helps

Eagler

I ordered a USB-C link cable earlier today thinking it might be necessary with Win11. I try your sequence once I have the new cable. Thanks

Offline Eagler

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Re: Game crashes Win11 Quest 2
« Reply #5 on: July 12, 2025, 04:23:19 PM »
https://a.co/d/0uoUjt1

That one works OK for me but I will still recharge the headset with the USB charger..

Have seen some good deals on what look like the original occulus cable on eBay

Eagler
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Offline Spikes

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Re: Game crashes Win11 Quest 2
« Reply #6 on: July 12, 2025, 10:13:05 PM »
Out of curiosity have you tried Airlink? I've only ever used it and have not had issues, but obviously it should work with USB too. I only launch from my desktop with mouse once my airlink is connected to the desktop.
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Offline Eagler

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Re: Game crashes Win11 Quest 2
« Reply #7 on: Yesterday at 06:40:19 AM »
Never used it..

I thought games run on the pc and not in the headset required the link cable..

Eagler
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Offline Spikes

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Re: Game crashes Win11 Quest 2
« Reply #8 on: Yesterday at 08:22:57 AM »
It just connects to your desktop via wifi rather than the cable is all - I like it because with a battery pack I can walk around without taking the headset off, but both options should work the same. I was just curious if his issues were the same with Airlink to rule out a cable issue.
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Offline RichardDarkwood

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Re: Game crashes Win11 Quest 2
« Reply #9 on: Yesterday at 02:26:33 PM »
I had the same issues in another game.

I switched to using virtual desktop. Loads faster and is way clearer. Virtual Desktop is $20 on Meta App and then you download and install virtual desktop streamer app on your PC. Connects very quickly.
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