Sorry, I thought I had already posted this, must have been on my phone when I saw it.
Like the first run, hops 9 and 11 are the ones giving you the biggest issue. They are more than enough to give you the ship gun issues. However, you have a really good ping time and it looks rather stable other than those two hops. Your return trip could be a mess. The only way to test that is to ask Hitech to run a ping from his end to your IP. I think it would be a waste of time as your ping looks good enough that a return run being a mess is un likely.
I still think your biggest problem is a conflict with your sound drivers. I asked google how to "uninstall and reinstall sound driver and this is what I got.
Step-by-step guide:
Open Device Manager:
Click the Start button and search for "Device Manager".
Select the Device Manager application from the search results.
Locate your audio device:
In the Device Manager window, find and expand the category named "Audio inputs and outputs" or "Sound, video, and game controllers".
Uninstall the audio device:
Right-click on your audio device (e.g., your speakers or sound card).
Select "Uninstall device" from the context menu.
A confirmation window may appear; follow any on-screen prompts to complete the uninstallation.
Restart your computer:
After uninstalling, restart your computer. This is a crucial step that allows Windows to automatically find and reinstall the best drivers for your hardware.
Verify reinstallation:
Once your computer restarts, the driver should be reinstalled automatically.
If not, go back to Device Manager, click the "Action" menu, and select "Scan for hardware changes" to initiate the installation process.
Its pretty straight forward. My computer has two sound devices (one on the motherboard, and a plug in card). If I had an issue I would do this to both of them one at a time, start to finish.