Author Topic: any announcement from HiTech on what happen?  (Read 2340 times)

Offline Traveler

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any announcement from HiTech on what happen?
« on: July 02, 2026, 05:47:36 PM »
Has HiTech posted anything on any media letting his customers know what happened? Perhaps an  I'm sorry for the outage but toejam happens?  Nothing,  That tells me that he has no interest in his customer base or the future of this game.
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Offline captain1ma

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Re: any announcement from HiTech on what happen?
« Reply #1 on: July 02, 2026, 05:50:04 PM »
someone cut a fiber optic cable near his house. he just got it back a few hours ago. stuff happens.

no offense, but you could be a little nicer about asking that question. have a nice 4th of JULY! god bless you!
« Last Edit: July 02, 2026, 05:56:19 PM by captain1ma »

Offline Tracerfi

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Re: any announcement from HiTech on what happen?
« Reply #2 on: July 02, 2026, 06:19:27 PM »
someone cut a fiber optic cable near his house. he just got it back a few hours ago. stuff happens.

no offense, but you could be a little nicer about asking that question. have a nice 4th of JULY! god bless you!
Screw the being polite he obviously doesn't give a damn about the circumstances. Sorry you pissed in your own cornflakes at least try to be bitter about stuff like this
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Offline captain1ma

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Re: any announcement from HiTech on what happen?
« Reply #3 on: July 02, 2026, 06:23:05 PM »
edit
« Last Edit: July 02, 2026, 06:25:10 PM by captain1ma »

Offline Meatwad

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Re: any announcement from HiTech on what happen?
« Reply #4 on: July 02, 2026, 06:24:42 PM »
Usually mission critical stuff has a backup in case something happens with the internet.
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Offline Animl-AW

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Re: any announcement from HiTech on what happen?
« Reply #5 on: July 02, 2026, 06:43:39 PM »
Nothing like jumping to conclusions.

There is no backup fiber line. You get one. It’s your umbilical cord, no matter how many backup machines.

Give the guy a break once in a while.
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Offline JimmyD3

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Re: any announcement from HiTech on what happen?
« Reply #6 on: July 02, 2026, 06:53:28 PM »
With the fiber down he had no way to post anything.
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Offline The Fugitive

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Re: any announcement from HiTech on what happen?
« Reply #7 on: July 02, 2026, 11:10:32 PM »
Has HiTech posted anything on any media letting his customers know what happened? Perhaps an  I'm sorry for the outage but toejam happens?  Nothing,  That tells me that he has no interest in his customer base or the future of this game.

Hitech checked in on the game tonight. The fiber line to the servers was damaged by a stump removal company. Frontier, the fiber provider said they wouldnt be out until July 6th to repair the line. Hitech hired an outside contractor to come in and splice the fiber cable to get everything back up and running.

Great job Hitech!

Offline RichardDarkwood

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Re: any announcement from HiTech on what happen?
« Reply #8 on: July 03, 2026, 05:22:51 AM »
Hitech checked in on the game tonight. The fiber line to the servers was damaged by a stump removal company. Frontier, the fiber provider said they wouldnt be out until July 6th to repair the line. Hitech hired an outside contractor to come in and splice the fiber cable to get everything back up and running.

Great job Hitech!

Now he's on the hook for the stump removal company to re-imburse him for that. Splicing fiber isn't cheap.
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Offline hitech

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Re: any announcement from HiTech on what happen?
« Reply #9 on: July 03, 2026, 08:22:42 AM »
With the fiber down he had no way to post anything.

That wasn't supposed to be the case, our web sight is not hosted by us just for the purpose of posting about an outage. But when the main system went down something was preventing our web server from working. I'll investigate that so i will be able to post about an outage. But if this sight is down I have no way to get into the web server to change configurations.

HiTech

Offline LCADolby

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Re: any announcement from HiTech on what happen?
« Reply #10 on: July 03, 2026, 09:15:44 AM »
Has HiTech posted anything on any media letting his customers know what happened? Perhaps an  I'm sorry for the outage but toejam happens?  Nothing,  That tells me that he has no interest in his customer base or the future of this game.

AcesHigh has over the last 25 years been 99.99% reliable and you're giving the man jip?!

Get Laid.

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Offline Animl-AW

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Re: any announcement from HiTech on what happen?
« Reply #11 on: July 03, 2026, 09:29:05 AM »
For the unknowing;
Fusing fiber splices is somewhat an art and can be complicated. It really depends on who does it. It’s certainly not like coper.

Fusion for a splice is the process of permanently welding two optical fibers together end-to-end using a localized heat source, typically an electric arc. It minimizes light loss and reflection, resulting in a joint as strong as the original fiber.

A coupling works as a work around, but you really want a solid line.

In live sound productions, everything is portable, we have the convenience of running a backup line. In fact the mixing consoles are constructed with inputs fir Primary and Secondary lines. Cat5 or fiber.

Not sure the option is available in ISP installs. Even dbl strand, If ya cut one you’ll probably  cut both anyway. I’m about to get fiber, I’ll find out lol

The stuff is expensive. I remember in early 2000s for a 350ft line from console to amps we paid $5k. When you have that investment you want it done right.

Probably smart getting an outside contractor with experience.
« Last Edit: July 03, 2026, 09:36:50 AM by Animl-AW »
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Offline Animl-AW

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Re: any announcement from HiTech on what happen?
« Reply #12 on: July 03, 2026, 09:33:07 AM »
This whole game setup is about as solid as it comes.
If all we do in whine about settings, we’re kickin ars.

Everyone can be snarky, especially when you’re jonesing to play.
« Last Edit: July 03, 2026, 09:38:12 AM by Animl-AW »
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Offline Eagler

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Re: any announcement from HiTech on what happen?
« Reply #13 on: July 03, 2026, 10:44:07 AM »
AcesHigh has over the last 25 years been 99.99% reliable ...

I second this  :aok

Good to see HT too  :cheers:

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Offline -gg-

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Re: any announcement from HiTech on what happen?
« Reply #14 on: July 04, 2026, 02:27:29 PM »
I appreciate that Dale came into the game after it came online to ask everyone how their connection was and to explain what happened and what they did to temporarily ( they patched the fiber with a connector I think he said)  get it going again before the long-term fix is able to be done ( replace or fuse the fiber)

Thanks Dale,  and thanks for providing this game to us. If this game ever goes away there will not be one like it again. If that day comes, people are really going to wish they had it back again.

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