Place polls in the game upon exiting. Get opinions from everyone who actually play the game and not just the few that come here and are vocal about something.
Make changes carefully.
Get an exit poll on ENY.
ENY is the biggest pain in the bellybutton in the game, in my opinion. It does not do what it was designed to do. It DOES equalize numbers, but it does so because people sit in the tower and then log out after it lingers too long.
But get AI to look at the effects of things that can actually be tracked. Get Polls going IN GAME. I suggested that a way back because people here seem to think they "KNOW" what people want and what works and doesn't work in the game.
I've not played since the DAR update, so I can't give an opinion on that. I do know that a few people in my squad were pissed about how it was working ( said it looks like a glitch/freeze) and also pissed that changes occur seemingly over just a couple people on this forum being vocal about it.
I've asked people in my squad to come here to voice their opinions but they wont. They don't want to get piled on or argue.
Just know that there are lots of people who are affected by things and will never come here to say anything. ENY is one of those things.