Author Topic: "Unable to Connect" - why (Read 170 times)

Dr Lecter · « **on:** August 11, 2002, 03:43:03 PM »

When trying to go online with AH, I get "host timed out, try alt route?" then I click Y, then I get "unable to connect, host connection lost".

Anybody help? I'ver mae sure I am online at the time and it used to work fine. I run on XP

Innominate · « **Reply #1 on:** August 11, 2002, 03:56:29 PM »

Do you have any kind of firewall software? It could be blocking the connection.

SKurj · « **Reply #2 on:** August 11, 2002, 04:03:29 PM »

or router?

SKurj

Dr Lecter · « **Reply #3 on:** August 11, 2002, 04:56:55 PM »

Thanks fellas, i have zonealarm which has not been a problem till now...

akak · « **Reply #4 on:** August 11, 2002, 08:37:27 PM »

Quote

Originally posted by Dr Lecter
Thanks fellas, i have zonealarm which has not been a problem till now...

Run a tracert to see if you have a bad router between you and the AH servers. Also check your ISP support site and see if they have a System Update page that will show any repairs or problems with their network.

Ack-Ack

SKurj · « **Reply #5 on:** August 11, 2002, 11:36:03 PM »

Its zonealarm..

You have to give AH permission in ZA for it to work

Skurj