Author Topic: Billing query - Attn HTC  (Read 244 times)

Offline qts

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Billing query - Attn HTC
« on: August 25, 2002, 03:31:52 AM »
On Thursday, I  received an email purporting to be from HTC saying that my credit card had been declined. My credit card company stated that it had not even been presented. An email reply to HTC (both billing and info) has failed to elicit a response. The details in the email are correct and the header does not appear to be forged.

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Date: Thu, 22 Aug 2002 13:20:59 -0500 (CDT)
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What gives?

Offline SKurj

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Billing query - Attn HTC
« Reply #1 on: August 25, 2002, 07:29:43 AM »
odds are you won't get a response over the weekend... Wait for Monday.


SKurj

Offline qts

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Billing query - Attn HTC
« Reply #2 on: August 25, 2002, 09:09:01 AM »
Possibly, but I would have expected a reply on Friday, especially given the time differential in HTC's favour.

Offline Aurelius

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Billing query - Attn HTC
« Reply #3 on: August 26, 2002, 11:51:19 AM »
gts,
 what is your game id for Aces High? I will look the account up.
Also try sending an email to support@hitechreations.com

Offline qts

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Billing query - Attn HTC
« Reply #4 on: August 26, 2002, 12:56:46 PM »
Yankee has provided the answer.  The email was from HTC - Mastercard misinformed me.