Ok here is my problem. This all started after I updated my video drivers for my video card. At first I thought maybe it was the new drivers and went back to the older drivers. After the viewer loaded it would simply crash and cause my system to reboot. So I just quit using the viewer and reinstalled the newer drivers again.
I finally updated to DirX 9.0 and installed the new drivers for my video card to use the new DirX version. I have to point out here that I have had no problems with anything else in the game with the new drivers. AH with my video card now runs very smooth now. Getting back to the film viewer though, with the last release of the game I started to do the up date off line. Everything went smooth till it came time to update the film viewer.
An error came up saying that the current film viewer was not the correct one and it couldn't update it. Well here I thought is the problem. Some how the wrong viewer got installed. So I deleted AH completely, cleaned out the registry, made sure all left over DLL's were remove, and reinstalled AH again. The first thing I try is to run the Film Viewer.
It loads up and once again as soon as the Pizza map loads into the viewer screen, it crashes. Loading time is generally about 45-50 seconds. Soon as the viewer crashes it causes my system to reboot. I have tried different compatiblity modes with XP but nothing works. Now here is the kicker to the problem. If I rename the Pizza terrain so it can't be loaded, the viewer loads in 15-20 seconds and does not crash.
Only problem is it will not function once it's loaded, ie won't run any films. Some how I feel there is more of a relationship between the Pizza terrain and the crashing or slow load times. Would be nice if the viewer just loaded up with a blank screen instead of a terrain that really isn't needed to be loaded in the first place. Would decrease the load time and save on memory requirements to load.
So to date the film viewer is useless on my end. I would really like to get it working again and any help would be greatly appreciated.
OS Windows XP Home Edition
Processor GenuineIntel 2018 Mhz
MB ASUS P4B266
BIOS Version/Date Award Software, Inc. ACPI BIOS Revision 1003
Total Physical Memory 512.00 MB
Adapter Type Radeon 9700AGP (ND)
Driver Version 5.1.2600.0
DirectX Version 9.0
SC Creative Live
Driver 5.12.01.0636