Author Topic: A few questions... (Read 351 times)

mavric · « **on:** June 12, 2000, 06:37:00 PM »

Hello all, I sent this e-mail below to the technical support center and the response was less informative than what I had expected. So could you (the community) try and help me find the answers to my questions.

--------------------------------------------

Hello,

I seem to be having a problem.

When I try to install AH1012T1023.EXE to update from Version 1.01 patch 2 to the current Version 1.02 patch 3 i get an error window 14% of the way through the setup that says, " The file C:\PROGRA~1\HTC\ACEHI~1\terrains\sfterr.res could not be opened "

Any ideas?

I also noticed your full version download is 8 meg, how come my Version 1.01 patch 2 is 21 meg?

Mavric ~ X.O.
WB 325th FG

PS: When is Version 1.03 expected to be released?

============================================

It sounds like you either have a corrupt download or your updating a
different version. Whatever the problem, you should be able to fix
it by just downloading the base install.

HiTech Creations
support@hitechcreations.com http://www.hitechcreations.com
817-251-1540

--------------------------------------------

I downloading it 3 times with the same result so a corrupt file is unlikely.

Or updating a different version??? My above e-mail is very specific on what I have and what I am downloading.

What do you guys think?

Any help would be appreciated.

Many thanks,

------------------
Mavric ~ X.O.
WB 325th FG

Trell · « **Reply #1 on:** June 12, 2000, 06:51:00 PM »

[This message has been edited by Trell (edited 06-12-2000).]

bloom25 · « **Reply #2 on:** June 12, 2000, 07:15:00 PM »

When you start the game what version does it say you have in the top left corner?

(Also, that update you speak of should only be 2.1 meg.)

------------------
bloom25
THUNDERBIRDS

mavric · « **Reply #3 on:** June 12, 2000, 07:20:00 PM »

Thanks Trell but that is not correct, if you go to the AH website there are 2 seperate download updates listed.

One is from 'V1.01 patch 2' to 'V1.02 patch 3'.

The other is from 'V1.02 patch 2' to 'V1.02 patch 3'.

Mine being the first of the two.

------------------
Mavric ~ X.O.
WB 325th FG

mavric · « **Reply #4 on:** June 12, 2000, 07:30:00 PM »

Bloom25,

It`s Version 1.01 patch 2.

(the update is only 2 meg)

You might have misunderstood the size part. Was wondering why my V1.01 patch 2 is 21 meg and the current FULL install listed is only 8 meg?

------------------
Mavric ~ X.O.
WB 325th FG

mavric · « **Reply #5 on:** June 13, 2000, 07:33:00 AM »

Saintaw · « **Reply #6 on:** June 13, 2000, 07:49:00 AM »

win95ch maybe ?

Wanker · « **Reply #7 on:** June 13, 2000, 07:49:00 AM »

Mavric,

You say you downloaded "it" three times. Are you talking about the patch or the base install?

If you haven't downloaded the base install and re-installed AH, try that first. If you've already tried this, then it's time to run a virus-scan and a scandisk on your system.

Also, make sure that your hard drive is not full, and that your hard drive is not heavily fragmented.

If none of the above cures this, you may want to think about formatting your hard drive and re-installing your operating system and software(only as a last resort, however).

Mr.ED · « **Reply #8 on:** June 13, 2000, 08:21:00 AM »

Delete it all and D/L the base and install it. I dont use the patches, that happened to me in beta. after a few patches, AH gets confused.

Mr.ED

Fury · « **Reply #9 on:** June 13, 2000, 10:37:00 AM »

I agree, simplest and fastest would be to uninstall any AH currently on your system and then reinstall the full base (8 meg).

I've used a mix of both the updates and the full installs and not had any problems, but it sure sounds like something is corrupted on your system.

Fury

Fury · « **Reply #10 on:** June 13, 2000, 10:49:00 AM »

I just downloaded AH1012T1023.EXE and here are the properties:

size: 2.36MB (2,475,824 bytes) 2,482,176 bytes used.
file version: 1.02 patch 3

Also are you using a resumable download? If you have downloaded AH1012T1023 numerous times did you delete the existing EXE first? I'm just grasping at straws here.

Also, your original post says "how come my Version 1.01 patch 2 is 21 meg?". Seeing that 1.01 patch 2 is obsolete, that question may not matter or be related to the problem. Unless you mean that your 1012 to 1023 patch is 21 megs (AH1012T1023.EXE). Then I'd say corrupt download.

Fury

mavric · « **Reply #11 on:** June 13, 2000, 12:52:00 PM »

Thanks for the replys,

banana, "it" meaning the patch.

banana, Mr. ED & Fury, I have not tryed just installing the 8 meg base, just wanted to update with the patch and when it didn`t work I am the type of person who wants to know why my system is doing what it`s doing. Deleteing and starting from scratch is a last resort if I don`t find out what the problem is.

Fury, yea it`s not a related question, just was wondering why my older version is 21 meg and the new version full install is only 8 meg? How can that be possible?

Guess I will just start over, would much rather just update with a 2 meg patch that is avaliable on the AH website than download 8 meg through a dial-up.

Thanks again

------------------
Mavric ~ X.O.
WB 325th FG

Fury · « **Reply #12 on:** June 13, 2000, 01:12:00 PM »

Yea I'd be suspicious of the 21 meg file.... none of the base downloads have been over 8 meg and most of the updates have been under or around 2 meg. Pretty strange.

Fury

JimBear · « **Reply #13 on:** June 13, 2000, 01:30:00 PM »

Hmmmmm 21MB?? ver1.03?

Azrael · « **Reply #14 on:** June 13, 2000, 01:31:00 PM »

Hmm, I found the incremental updates rather solid, my aces high download base:

28.09.99 20:52 3.516.415 AH033.exe
7.10.99 19:08 780.007 ah033t034.exe
13.10.99 20:56 1.136.316 ah034t035.exe
27.10.99 8:08 3.937.034 AH036.EXE
30.10.99 6:45 644.089 AH036T037.EXE
12.11.99 7:05 1.398.393 AH037T038.EXE
19.11.99 20:36 829.768 AH038T039.EXE
3.12.99 21:16 825.778 AH039T040.EXE
10.12.99 21:52 1.612.422 AH040T041.EXE
10.12.99 23:21 187.403 AH041T0411.EXE
29.12.99 19:57 1.567.637 AH042T043.EXE
4.01.00 18:40 219.541 AH043T044.EXE
7.01.00 19:14 584.183 AH044T045.EXE
4.01.00 20:57 195.376 AH044T0441.EXE
13.01.00 21:30 1.062.463 AH045T046.EXE
14.01.00 16:42 5.094.456 AH046.EXE
17.01.00 23:51 1.150.960 AH046T047.EXE
20.01.00 9:17 5.807.947 AH048.EXE
21.01.00 23:47 1.003.455 AH048T049.EXE
24.01.00 23:43 511.126 AH049T100.EXE
4.02.00 7:14 1.165.696 AH100T1002.EXE
3.03.00 21:30 730.189 AH101T1012.EXE
13.12.99 21:46 975.963 AH0411T042.EXE
5.01.00 19:10 205.038 AH0441T0442.EXE
12.02.00 15:16 994.574 AH1002T1003.EXE
1.03.00 18:44 3.016.141 AH1003T101.EXE
8.04.00 8:27 2.769.378 AH1012T102.EXE
14.04.00 18:58 573.768 AH1021T1022.EXE
25.04.00 21:29 253.251 AH1022T1023.EXE
8.04.00 8:36 1.380.089 AHHIRES.EXE

As you notice, the only files larger than 2 MB (edit: with the exception of 1.02 to 1.03 and 1.03 to 1.10) are the full versions, not the updates.

In any case, the explanation of the support is throughout valid and helpful - download the full version and give it a try.

Az

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Si tacuisses, philosophus manisses.

[This message has been edited by azrael (edited 06-13-2000).]

Author Topic: A few questions... (Read 351 times)

mavric

mavric

mavric

mavric

Mr.ED

mavric