Author Topic: im gone (Read 2074 times)

Barney Fife · « **Reply #15 on:** March 27, 2003, 09:01:30 AM »

If someone tells you it's your fault that your connection sucks, it's not an insult. With this guy's attitude and communication skills, it's no wonder her never got it fixed. Booyall wins the "Inconherent, Misspelled Run-on Sentence of the Year Award".

Animal · « **Reply #16 on:** March 27, 2003, 09:10:16 AM »

Quote

Originally posted by booyall1
ESTES POUBOY OR WHAT EVER YOU CALL YOUR SELF HIDEN BEHIND NAMES YOU SUCK NOW AND ALWAYS DID AND ALWAYS WILL MORON

Best post ever.

Skuzzy · « **Reply #17 on:** March 27, 2003, 09:33:50 AM »

Dingbat, your problems went away after I worked with Verizon to identify and correct a problem they were having. I had the same problem as you on my home system. And I did send you an email about Verizon's problem.
We have not changed servers nor settings on the server for quite some time.

Understanding a problem and being able to duplicate it are tantamount before working to correct a problem. The understanding of problems and being able to duplicate them require quite a bit if information.
Eliminating potential causes of problems will always be the first step. This requires a lot of data about the remote computer system involved. While going through the data collection process, if some things appear which could have a potential effect on the game, I will point it out.
It may not have a bearing on the problem, but working towards eliminating anything that could have a bearing on a problem is the always the first thing done when tracking down potential issues.
This does not mean we are pointing a finger at anyone's computer. It is just a process one goes through when trying to help resolve issues.

Is the game perfect? No. Are there problems? Yes. Do we work towards resolving them? Yes. Resolving problems takes a fair amount of effort, not only from HTC, but from the client as well.
Sometimes problems are quickly resolved, other times they are not.

We constantly look at better ways to do things. We are in the process of putting in another server at St. Louis. This server will be running Solaris. We did work with the FreeBSD people to get MySQL stable, but the changes made to the OS had side-effects we are not happy with.
Will this make it better? Hard to say. We hope it will, but until we see the loads and what effect they have, we will not know.
Simulating a load on a server very seldom approaches what really happens once a server is in real use.
We have also identified another problem which has an impact on the login of the client. We have taken preliminary steps to correct that as well. This same issue could be causing the text lag from time to time. We are still investigating this.

We are not perfect and do not pretend to be perfect. Most of the time, mutual effort is required to correct problems, regardless where they may be. If either party in that exchange closes thier mind, or becomes angry, then it usually will result in no progress being made and mutual frustration ocurring.

Golfer · « **Reply #18 on:** March 27, 2003, 10:15:50 AM »

"you have been skuzzied"

(Doh..can't insert the pictre i wanted to)

(really just a lame way to test my avatar)

(don't mind me)

SLO · « **Reply #19 on:** March 27, 2003, 10:50:04 AM »

I understand booyal...to a certain extent.

we can't always record what we see....waste of time if problem isn't a BIG one.....

give ya an example.....

me an brother bluesman.....fighting a yak with high spit friend....we chase down yak....everything looked fine...no warpin.....then bluesman says check 6.....look back....spit still up there but coming down.....turn to look where yak is....nowhere.....asked bluesman.....nowhere.....turn .....opsss there's yak on my 6

was a magic trick I tell ya.......

invisible planes are back.....and that I don't like.

another ex....

drive tank to spawn point.....

1...2....3...4...5 tank spawn....bang bang bang...all die

no.6 appears.....shot...nothing... shot nothing...WTF...shot 5 times.....nothing....dweeb turns turret...finally see's me...1 shot kill....

here I am after driving for 15 min....some MTF won't die....oh ya...we where 3 guys shootin at em...all 3 went WTF...no 1 could hit em...but damn he could kill us.....

did i turn movie camera on....fug no...i was more interested in killin said MTF who was killing us....

some EXAMPLES are NEVER reproduced skuzzzzzzzz.......I think our friend booyal was prob.. thinking of those things....

Jackal1 · « **Reply #20 on:** March 27, 2003, 11:41:35 AM »

Quote

Originally posted by Skuzzy

Is the game perfect? No. Are there problems? Yes. Do we work towards resolving them? Yes. Resolving problems takes a fair amount of effort, not only from HTC, but from the client as well.
Sometimes problems are quickly resolved, other times they are not.
We are not perfect and do not pretend to be perfect. Most of the time, mutual effort is required to correct problems, regardless where they may be. If either party in that exchange closes thier mind, or becomes angry, then it usually will result in no progress being made and mutual frustration ocurring.

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In all fairness, I have to say that after last update numerous problems have arose for some of us (actualy a big portion). Here on the BBS and in e-mails we were told there was no problem or it was on our end. It became obvious after a few days this was not the case. Too many people were experiencing the same problems all of a sudden.
There is a beginning of a foul wind blowing as of late. It is very obvious in the game as well as here on the BBS. Those of us who have been involved in the flight sim community for a while can see it and also know that this same thing has contributed to "The Beginning Of The End" to some sims that we were involved in.
So, that said, I suggest this: instead of quitting or spreading the doom, let`s (the player) get more involved in sorting the problems out if allowed to.
From HTC I ask this. When it becomes obvious there is a problem, don`t deny the problem or try to shine us on. Post the problem that is being experienced and let us know what you need from us in way of feedback to work through it. Most of us are adults (some of us are ancient:D ). I think I speak for the majority when I say we will stretch a long way to save our game or participate in sorting out the problems if given a chance.
I know the staff is working hard at HTC, so, if you will be honest with us we just might be able to take some of the load off and in the process make the player more happy.

Steve · « **Reply #21 on:** March 27, 2003, 11:45:09 AM »

Spawn camper justice.. I love it.

Skuzzy · « **Reply #22 on:** March 27, 2003, 11:47:21 AM »

SLO, we realize that not all things will be captured on film and that somethings are very difficult to reproduce. We also realize not all players will be running the film recorder at the time of a given incident.

Sometimes a film is our best resource for finding a problem though as we can get a lot of data from it and not have to reproduce it, as it is in the film.

For those difficult to reproduce ones, films make it possible for us to find a problem where one exists much faster.

Make no mistake about it. We are very interested in find and squashing bugs/problems. Sometimes the issue is glaring and we can reproduce it, other times we need a film.
Sometimes players come up with the exact procedure for reproducing a potential problem, which is a big help.

Everyone wants the game to be better, and debugging is the most time consuming aspect of supporting the game. Anytime we get some help from the community, it is greatly appreciated.

funkedup · « **Reply #23 on:** March 27, 2003, 11:52:00 AM »

Maybe he can spend that $14.95/month on remedial english lessons.

Sikboy · « **Reply #24 on:** March 27, 2003, 11:54:12 AM »

Quote

Originally posted by funkedup
Maybe he can spend that $14.95/month on remedial english lessons.

Ahem... kinder and gentler Funked

-Sik

gofaster · « **Reply #25 on:** March 27, 2003, 11:56:10 AM »

what's that avatar, Sik?

Skuzzy · « **Reply #26 on:** March 27, 2003, 11:56:19 AM »

Jackal, to my knowledge we have never 'shined' on the community. We do our best to let people know when we have a problem.

There are times though, that the problem is a bit elusive, or takes some trial and error to uncover. During those times we may appear to be reaching for straws, but are in fact, gathering data. We cannot say much as we have no concrete conclusions.

Example; When MySQL and FreeBSD were not getting along very well, we had our hands full trying different approaches to the problem, until it was discovered the problem was an operating system error.
We let the community know about it, even before we knew what the problem was for sure.

On the other hand, there are computers that are misconfigured, or have software running that does not interact well with DirectX games or networking.

There is also the elusive Internet itself. Problems here are the most difficult to find and correct as it is not in our control or the players control. These happen more often than most people are aware of and manifest themselves in many ways.

I do not know of anyone at HTC who has ever lied to anyone. Sometimes our answer may not be correct, but it is always based on the best data we have at the time. We can make mistakes like anyone else, but really try to get those corrected as quickly as possible.

SKurj · « **Reply #27 on:** March 27, 2003, 12:05:58 PM »

Would using two smaller servers and therefore two main arenas solve some of these "load" issues?

It seems more and more of us are looking back at the days of 300 players on at peak times, and wishing for a return to those days...

SKurj

SLO · « **Reply #28 on:** March 27, 2003, 12:21:59 PM »

skuz-meister.....dude...never meant to say you didn't work hard....I know you do.....sowwy for the "aiming the finger"....never meant too.

I like to experience the game not the issues....why i don't bother filming or pointing out stuff...just wanna play the game.

Steve steve steve....my buddy steve....I am not a spawn camper bud...but when 10 gv's keep re-spawning faster then you can kill em in the air....you go to the ENEMY spawn point....If i remember it was 200 nits to 100 bishops....we was gettin squashed:D

Jackal1 · « **Reply #29 on:** March 27, 2003, 12:22:52 PM »

Quote

Originally posted by Skuzzy
Jackal, to my knowledge we have never 'shined' on the community. We do our best to let people know when we have a problem.

I do not know of anyone at HTC who has ever lied to anyone. Sometimes our answer may not be correct, but it is always based on the best data we have at the time. We can make mistakes like anyone else, but really try to get those corrected as quickly as possible.

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I do believe your definition of "shining someone on" and mine are different.
As to the "I do not know of anyone at HTC who has ever lied to anyone", them are your words, certainly not mine.
What I was trying to do is come up with possible solutions that have and do exist and ways we as a community might become involved, not to argue or take a stand on who`s the holiest. I`d like to see AH around for a long, long, time.